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Evening Case Manager Jobs in Alabama (NOW HIRING)

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Evening Case Manager information

What does an evening case manager do?

An Evening Case Manager is responsible for providing support and case management services to clients during evening hours, often in settings such as shelters, group homes, or social service agencies. Their duties include assessing client needs, developing care plans, connecting clients to appropriate resources, and ensuring their safety and well-being after typical business hours. They also document client progress, handle crisis situations, and collaborate with other staff to provide continuous care. Evening Case Managers play a crucial role in ensuring clients have access to support when daytime staff are unavailable.

What are the key skills and qualifications needed to thrive as an evening case manager, and why are they important?

To thrive as an Evening Case Manager, you need a background in social work, psychology, or a related field, often with a relevant degree and experience in case management. Familiarity with case management software, documentation systems, and sometimes crisis intervention certifications is typically required. Outstanding interpersonal communication, problem-solving abilities, and resilience under pressure are crucial soft skills for this role. These skills ensure effective client support, accurate record-keeping, and coordinated services during non-standard hours when resources may be limited.

What are typical challenges faced by an evening case manager, and how can they be addressed?

Evening Case Managers often work with clients during non-traditional hours, which can present challenges such as limited access to certain resources or support services that operate only during daytime. Additionally, coordinating with colleagues who work standard hours may require proactive communication and thorough documentation. To address these challenges, it's important to build strong relationships with daytime staff, utilize digital tools for seamless handoffs, and develop resource lists specifically tailored for after-hours needs. This ensures continuity of care and effective client support, even during evening shifts.

Are evening case managers in demand?

Evening case managers are in demand in healthcare and social services sectors due to the need for 24-hour client support and case coordination. Employers seek professionals with strong communication skills, relevant certifications, and the ability to work flexible hours, including evenings, to meet client needs and ensure continuous care.

Can I be an evening case manager without experience?

Becoming an evening case manager typically requires some background in social services, healthcare, or related fields, but entry-level positions may be available for those with strong communication and organizational skills. Relevant certifications or training can improve chances, and on-the-job training is often provided for new hires without prior experience.

Is an evening case manager a stressful job?

An evening case manager often faces stress due to managing complex client needs, tight schedules, and high caseloads during evening hours. The job requires strong organizational and communication skills to handle emergencies and coordinate services effectively, which can contribute to job-related stress.

What are the most commonly searched types of Case Manager jobs in Alabama?

The most popular types of Case Manager jobs in Alabama are:

What are popular job titles related to Evening Case Manager jobs in Alabama?

For Evening Case Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Evening Case Manager jobs in Alabama look for?

The top searched job categories for Evening Case Manager jobs in Alabama are:

What cities in Alabama are hiring for Evening Case Manager jobs?

Cities in Alabama with the most Evening Case Manager job openings:

Evening Case Manager jobs near you
Infographic showing various Evening Case Manager job openings in Alabama as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Family Self Sufficiency Case Aide

Talladega Clay Randolph Child Care

Cullman, AL • On-site

$14.75 - $20/hr

Other

Re-posted 20 days ago

Job description

Description
JOB DESCRIPTION - FAMILY SELF SUFFICIENCY CASE AIDE
HOURS OF WORK: Not to exceed 40 hours per week. Flexible scheduling assigned by DHR to meet case needs which may include evenings and weekends, otherwise normal operating hours of DHR. A workweek begins on Saturday at 12:01 AM and ends on Friday at midnight. Schedules involving weekend or evening work must flex the time within the same week, otherwise normal operating hours of CountyDHR. Overtime is never allowed.
SALARY RANGE: Hourly Rate
RESPONSIBLE TO: Field Support Supervisor
WORK ASSIGNMENTS: Issued by JOBS staff
Qualifications:
  • Minimum education requirements are high school diploma or GED equivalent.
  • Computer skills including Word and Excel.
  • 21 years of age.
  • Attend 7 hours of pre-service training and a minimum of 6 hours annual in-service training.
  • FBI, ABI, and Child (CAN) Central Registry Clearance
  • Reliable automobile, valid Alabama Drivers License, proof of required automobile liability insurance (100,000/300,000/50,000 limits)
  • MVR prior to employment to verify good driving record.
  • Maintain confidentiality of all information regarding clients, coworkers, etc
  • Good attendance and punctuality.
  • Demonstrate the ability to understand and follow oral and written instructions and work independently as needed.
  • Demonstrate emotional maturity.
  • Establish and maintain effective working relationships with participants, case workers, people representing businesses, civic or religious organizations and others in the office and community.
  • Communicate effectively in receiving and sharing important information.
  • Follow office rules and procedures.
  • Abide by HIPAA Privacy and Confidentiality Policy.
  • Report adult or child abuse or neglect and participate in any investigation of compliance, including allegations of abuse, neglect, or exploitations.
  • Must not be related to family or closely acquainted with the family or client for whom services are being provided.
  • Practice Universal Infection Control and follow safety guidelines when transporting, such as seat belt and/ or appropriate safety restraints for self and passengers.
  • Complete a probationary period.

Summary of Position:
The Family Self Sufficiency Case Aide will provide support services under the direction of Department staff to TANF recipients to assist in overcoming barriers that impede progress toward self-sufficiency. In addition, provide support to professional case management staff and augment the efforts of the JOBS and/or Public Assistance (PA) staff in assisting eligible individuals to overcome barriers to employment, to increase their marketable skills and employability, to gain or retain employment and to transition from welfare to work. Examples of services include but are not limited to the following:
ALLOWABLE FSS CASE AIDE ACTIVITIES
Revised (11-28-12)
Family Self Sufficiency Case Aides may assist staff with the following:
  • Monitor component participation and school attendance;
  • Assist professional staff with group interviews by assisting with explanations, helping clients complete forms, and distribute pamphlets or forms;
  • Answer general questions regarding basic eligibility or work participation requirements after proper orientation;
  • Assist workers in the verification process by gathering information from employers and by contacting references after proper orientation;
  • Assist recipients in completing forms and other documents;
  • Help clients develop resumes;
  • Provide services for initial an/or on-going component placement support (e.g. assist the participant in collaboration with the JOBS case manager in accessing child care, transportation, appropriate clothing or any other needed supportive services);
  • Provide follow-up to employed clients to evaluate need for SEA Services;
  • Assist staff in working with community entities (e.g. meet with area business, civic and religious groups to develop CEMP sites), make on site visits and follow-up contacts;
  • Develop Family Coaches Program by recruiting coaches and players;
  • Work with employers to develop employment opportunities for participants as directed by JOBS staff;
  • Provide transportation for clients for job search or other component related activities;
  • Assist clients with purchasing of clothing and supplies for a new job, job search or other component participation;
  • Help clients locate and access community resources through referrals, phone calls, letters or personal contact;
  • Assist relative caretakers with purchase of items needed for the related children;
  • Provide encouragement and guidance to clients;
  • Assist with job readiness classes;
  • Make home visits, at the client's request and with the worker's approval, and phone calls to encourage client participation and check on problems;
  • Assist clients with SSI application process at the request of the ITE counselor and client;
  • Help compile county newsletters and/or reports; and
  • Assist staff with JOBS Task Force meetings.

The above is not an exhaustive list; other similar types of activities may be assigned. Questions as to whether a particular activity is allowable should be sent to the appropriate Policy/Automation Help Desk.
PROHIBITED FSS CASE AIDE ACTIVITIES
Revised (11-28-12)
Family Self Sufficiency Case Aides may not supplant JOBS case managers, PA workers, clerical or other merit staff. Case aides may not perform any task or activity otherwise performed by the JOBS case manager or other merit staff which may be disputed by the client and result in a hearing including, but not limited to, the following:
  • May not interview a client for a determination of Kinship eligibility or a JOBS Assessment;
  • May not conduct an initial or redetermination interview for FA or determine eligibility for FA benefits;
  • May not sign the Family Responsibility Agreement or the Individual JOBS Participation Plan (IJP);
  • May not authorize or terminate supportive services for JOBS or Kinship clients;
  • May not enter reimbursement requests on FACETS;
  • May not authorize or terminate FA benefits;
  • May not determine good cause for non-participation or non-cooperation in JOBS or FA;
  • May not document in the JOBS, PA or Kinship case record (Refer to the guidelines regarding documentation of case aides' actions);
  • May not register, open, or close cases on FACETS;
  • May not be assigned to a clerical position and may only perform clerical duties as part of their work with assigned clients. They may not be used in lieu of merit clerical staff. However, case aides may be used for brief periods of time to relieve clerical staff assigned to PA, JOBS, or Kinship as long as merit staff in these programs is called on to do so as well. This includes relief on the front desk or switchboard that serves all DHR programs, but does not include relief for the front desk or switchboard that is designated to serve a particular program(s) other than PA, JOBS or Kinship;
  • May not work in either the Food Assistance or Child Support programs. This includes copying of information for the food assistance or child support case records;
  • May not have access to the FA or Kinship case record/file folder;
  • May not have access to Federal Tax Information;
  • May not have access to the JOBS case record/file folder, except when preapproved by the Family Assistance Division for merit staff with a disability;
  • May not assist DHR clients with completion of Voter Registration forms or have access to completed NVRA forms; and
  • May not have access to the Work Number.

SYSTEM ACCESS: After securing the appropriate confidentiality agreement, the case aide may be assigned access to FACETS with a security level of 23. NOTE: Access to IEVS is prohibited.
Additional Information:
Monthly Pay Schedule
No overtime allowed.
Accrued personal leave.
No accrued sick leave.
Observance with pay of State of Alabama Holiday Schedule
Benefits are available after 90-day probationary period at own expense.
Travel reimbursement does not include to and from work.

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