MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training ...
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training ...
Remote Major Incident Management Support Specialist (VA ESOM - D with Security Clearance
Austin, TX · On-site
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our ...
Remote Major Incident Management Support Specialist (VA ESOM - D with Security Clearance
Austin, TX · On-site
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our ...
Esom information
What is an Esom?
ESOM stands for Electro-Mechanical System Operator. ESOMs are professionals responsible for monitoring, maintaining, and troubleshooting electrical and mechanical systems in industrial, commercial, or utility settings. They ensure the safe and efficient operation of equipment such as generators, motors, and control panels, often using computer-based monitoring tools. ESOMs also perform routine inspections, respond to alarms or faults, and may be involved in system upgrades or installations. Their role is critical to minimizing downtime and optimizing system performance.
What are the key skills and qualifications needed to thrive as an Esom?
I'm sorry, but 'Esom' does not appear to be a recognized real-world professional occupation, so I cannot provide a relevant answer.
What are some common challenges faced by Esom professionals, and how can they be addressed?
ESOM professionals often encounter challenges such as rapidly evolving security threats, managing large volumes of security data, and ensuring swift incident response across distributed environments. Working closely with IT and compliance teams is essential to maintain strong communication and effective incident management. Utilizing automation tools, staying updated with the latest threat intelligence, and participating in ongoing training can help address these challenges and enhance overall security posture.
What is the difference between Esom vs Data Analyst?
| Aspect | Esom | Data Analyst |
|---|---|---|
| Required Credentials | Typically requires certifications in environmental or safety management, relevant degrees in environmental science or related fields | Requires degrees in statistics, mathematics, or computer science; certifications like CAP or Microsoft certifications are common |
| Work Environment | Primarily on-site in industrial, manufacturing, or environmental settings | Office-based, often in corporate or consulting environments, with some fieldwork |
| Employer & Industry Usage | Used in manufacturing, environmental agencies, and safety departments | Used across finance, healthcare, marketing, and technology sectors |
While both Esom and Data Analysts work with data, Esom professionals focus on environmental safety and compliance, often working in industrial settings, whereas Data Analysts analyze data across various industries to inform business decisions. Their credentials, work environments, and industry applications differ, making each role unique in its focus and expertise.
What are popular job titles related to Esom jobs in Texas?
For Esom jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Esom jobs in Texas look for?
The top searched job categories for Esom jobs in Texas are:
$85K/yr
Full-time, Other
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Job description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
EOG Event Management Triage Engineer
Location: Austin Information Technology Center (AITC), 1615 Woodward St., Austin, TX
Schedule: Sunday – Thursday
Shift: 2nd Shift (2:30 PM – 11:00 PM CST)
Work Arrangement: Onsite at Government Facility
Salary: $85,000 annually
Clearance Requirement: Public Trust Eligible
MKS2 is seeking an experienced EOG Event Management Triage Engineer to support the Department of Veterans Affairs (VA) Enterprise Command Center (ECC). As part of the Major Incident and Event Management (MIEM) team, you will monitor, triage, escalate, and help resolve enterprise-wide system and application events impacting critical VA healthcare systems.
This position provides the opportunity to work directly with major incident management, monitoring, problem management, infrastructure, cloud, and application support teams to ensure the availability and performance of systems that support Veterans across the nation.
Key Responsibilities- Monitor enterprise applications, systems, and infrastructure utilizing advanced monitoring and APM tools.
- Perform event triage, alert correlation, and root cause analysis of performance and availability issues.
- Support major incident response efforts by providing real-time monitoring data and technical analysis.
- Escalate critical alerts and service disruptions to appropriate support teams and stakeholders.
- Analyze operational trends and recommend improvements to monitoring thresholds and alerting configurations.
- Collaborate with system administrators, application teams, network engineers, and cloud teams to troubleshoot complex technical issues.
- Maintain and improve operational documentation and knowledge base articles.
- Support shift operations, including weekends, holidays, and off-hours as required.
- 5+ years of experience in enterprise IT operations, systems administration, or infrastructure support.
- 5+ years of experience supporting enterprise applications and platforms, including monitoring and incident management.
- 5+ years of experience deploying, maintaining, and troubleshooting enterprise-scale applications.
- 5+ years of monitoring and troubleshooting experience with two or more of the following tools:
- Dynatrace
- ScienceLogic
- Elastic
- AppDynamics
- LogicMonitor
- SolarWinds
- 5+ years of experience supporting Windows, Linux/Unix, and mainframe environments.
- 1+ year of experience working with AWS, Azure, containers, SaaS, PaaS, or service virtualization technologies.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field and 5+ years of experience; OR
- 13+ years of relevant professional experience in lieu of a degree.
- Experience with Microsoft Office Suite (Word, Excel, Teams, PowerPoint).
- Experience tracking operational performance and supporting incident response activities.
- Ability to obtain and maintain a VA Public Trust clearance.
- Experience with ServiceNow or similar ITSM platforms.
- Experience managing or supporting remote teams.
- Prior healthcare IT or VA environment experience.
- Experience supporting enterprise command centers, NOCs, SOCs, or major incident management teams.
To be considered, candidates must meet all VA credentialing requirements:
- Must be able to obtain a Personal Identity Verification (PIV) badge.
- Non-U.S. Nationals must have resided in the United States or U.S. Territories for a minimum of three consecutive years.
- Must comply with all applicable VA vaccination requirements, if required.
- Must be willing to complete the VA background investigation process, including the electronic application (eApp), employment history, residential history, and professional references.
- Salary: $85,000 - per year
- Comprehensive benefits package
- Paid time off and company holidays
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Opportunity to support a mission-driven program serving America's Veterans
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About MKS2 Technologies
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