Site Reliability Engineer
Farmers Branch, TX · On-site
$54.75 - $72.75/hr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Farmers Branch, TX · On-site
$54.75 - $72.75/hr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Farmers Branch, TX · On-site
$54.75 - $72.75/hr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Dallas, TX · On-site
$56.50 - $75/hr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Quick apply
Dallas, TX · On-site
$56.50 - $75/hr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Dallas, TX · On-site
$120K/yr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Dallas, TX · On-site
$120K/yr
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Ref: #404-IT Pittsburgh
New
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Benefits are offered to eligible professionals on their first day of employment to include: . Competitive ...
New
Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM Benefits are offered to eligible professionals on their first day of employment to include: . Competitive ...
New
Working experience with ServiceNow, Splunk, AppDynamics, APM tools, Glassbox, DownDetector, telemetry dashboards, incident notification tools, or comparable monitoring and service-management ...
Working experience with ServiceNow, Splunk, AppDynamics, APM tools, Glassbox, DownDetector, telemetry dashboards, incident notification tools, or comparable monitoring and service-management ...
Plano, TX · On-site
$95K - $115K/yr
... Glassbox, Catchpoint. • Experience with ticketing systems like Remedy or ServiceNow. • Strong understanding and exposure with both Windows and Linux Systems TCS Employee Benefits Summary:
Plano, TX · On-site
$95K - $115K/yr
... Glassbox, Catchpoint. • Experience with ticketing systems like Remedy or ServiceNow. • Strong understanding and exposure with both Windows and Linux Systems TCS Employee Benefits Summary:
$7.82 - $12.05
16% of jobs
$13.34 is the 25th percentile. Wages below this are outliers.
$12.05 - $16.28
29% of jobs
The median wage is $17.34 / hr.
$16.28 - $20.51
19% of jobs
$24.25 is the 75th percentile. Wages above this are outliers.
$20.51 - $24.73
12% of jobs
$24.73 - $28.96
8% of jobs
$28.96 - $33.19
5% of jobs
$33.19 - $37.42
4% of jobs
$37.42 - $41.65
2% of jobs
$41.65 - $45.87
2% of jobs
$45.87 - $50.10
1% of jobs
$50.10 - $54.33
1% of jobs
$7
$23
$54
To thrive at Glassbox, you need strong analytical skills, a background in data analytics or digital experience, and relevant qualifications in fields such as computer science or business analytics. Familiarity with Glassbox’s digital experience analytics platform, web analytics tools (like Google Analytics), and certifications in data analysis are highly valued. Excellent communication, problem-solving abilities, and a user-focused mindset help you collaborate with both technical and non-technical teams. These skills are essential for translating complex data into actionable insights that improve digital customer experiences and support business objectives.
In a digital analytics role at Glassbox, your primary responsibilities include implementing and maintaining analytics solutions, monitoring web and mobile user journeys, and generating insights to optimize customer experiences. You may also collaborate closely with product managers, UX designers, and developers to identify opportunities for improvement based on behavioral data. Routine tasks can involve reporting on KPIs, setting up data dashboards, and supporting teams with actionable recommendations. This collaborative environment fosters ongoing learning and plays a crucial role in helping organizations better understand and serve their digital customers.
A Glassbox job typically refers to roles related to Glassbox, a digital experience analytics platform. These jobs focus on analyzing user interactions on websites and applications to enhance customer experience and optimize business performance. Professionals in this field work with data analytics, session replay, and behavioral insights to identify pain points and improve digital journeys. Common roles include data analysts, product managers, and UX specialists using the Glassbox platform.
The most popular types of Glassbox jobs in Texas are:
For Glassbox jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Glassbox jobs in Texas are:
Cities in Texas with the most Glassbox job openings:

$54.75 - $72.75/hr
Other
Posted 3 days ago
New
Senior Site Reliability Engineer (Permanent Role)
Cleveland, OH, Pittsburgh, PA, or Dallas, TX
Your future duties and responsibilities
. Monitoring distribution systems and notifying them of any potential issues.
. Assisting with troubleshooting on call.
. Managing and tracking incidents such as outages.
. Facilitating analysis meetings to discuss incidents. Lead
. Identify the automation opportunities for automation specialists to review and execute.
. Watching over in scope and related systems to ensure reliability for customers.
. Ensuring process follow ups and coordination until the event completion.
. Extensive applications support experience with troubleshooting issues including analyzing log files.
. Should be able to participate in critical issue calls and contribute expertise to resolve the issues.
. Very strong in technical concepts, Analytical and Problem-solving skills, with ability to confidently interact with other client-side teams.
. Research and replicate the user experience to validate the solutions.
. Resolve issues that other junior team members are unable to solve. Lead
. Provide technical solutions to problems encountered in the team. Lead
. Provide innovative ideas and solutions to complex as well as rather simple looking problems. Lead
. Should be flexible to extended and weekend hours during critical timelines to provide periodical oversights.
. Should be able to work in business hour overlapping shifts for critical meetings and activities.
Required qualifications to be successful in this role
1. Overall 5+ years of IT experience
2. 2 to 3 years of business analytics and technical lead experience
3. Solid understanding of production support activities with client facing experience
4. Knowledge of system management and support analytic tools
5. Self initiative, details oriented, capable of bringing new ideas to the table.
6. Demonstrated ability to propose the most efficient and cost effective solutions.
7. Ability to work with multi geological teams and collect the inputs for analysis.
8. Good understanding of AI Ops and NLP.
9. Ability to provide thought leadership for process improvements and documenting the knowledge.
10. An inherent ability to solve problems and provide solutions.
11. Excellent oral and written communication skills to interact and communicate with the client leaderships and technical SMEs.
12. Excellent knowledge of database (PL/SQL, Oracle, DB2)
13. Experience developing and consuming SOAP and REST web services for an operational/production environment.
14. Excellent Knowledge of Tomcat, Apache, WAS, and IIS
15. Extensive experience of Linux systems.
16. Good knowledge of Windows and Linux server configurations.
17. Researches and evaluates alternative technical solutions.
18. Demonstrated ability to propose the most efficient and cost effective solutions.
19. Understanding on Agile Methodology
20. Experience on monitoring tools like Dynatrace, DT Managed, GlassBox, ITCAMS, TrueSight, OEM