Escrow Operations Manager Jobs in Springfield, IL

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Job Summary

The Commercial Loan Coordinator is responsible for supporting the commercial lending function through accurate and timely loan servicing, processing, and administrative support activities. This position plays a key role in maintaining the integrity of the Bank’s commercial loan portfolio by ensuring compliance with internal policies and procedures, as well as applicable state and federal regulations. The Commercial Loan Assistant works closely with loan officers, customers, attorneys, appraisers, inspectors, and other third-party professionals to facilitate efficient loan closings and exceptional customer service.

This position also assists with departmental reporting, tracking, audits, and ongoing portfolio maintenance while performing additional related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as other duties that are assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Establish and maintain commercial loan files in an organized, accurate, and efficient manner.
• Process loan advances, paydowns, disbursements, and related servicing transactions.
• Prepare, review, and coordinate documentation for commercial loan closings.
• Order and track required due diligence items, including appraisals, environmental reports, property inspections, flood determinations, and other supporting documentation.
• Maintain tracking reports for flood insurance, property taxes, UCC filings, insurance coverage, and other loan-related requirements.
• Verify that all pre-closing conditions have been satisfied prior to funding authorization.
• Prepare loan funding information in accordance with approved loan terms and closing documentation.
• Process and monitor customer escrow deposits related to closing costs, appraisals, and fees.
• Collaborate with participant banks regarding funding arrangements for purchased and sold loans.
• Provide administrative and operational support for Commercial Lending Officers and staff.
• Review loan documents to ensure collateral is properly secured and borrower/guarantor obligations are accurately documented.
• Assist with internal audits, regulatory examinations, and compliance reviews by gathering documentation and responding to requests in a timely manner.
• Support departmental quality control efforts by identifying process improvements and assisting with implementation of procedural enhancements.
• Maintain a high level of customer service while handling confidential information with professionalism and discretion.

Required Skills and Abilities

• Strong interpersonal, communication, and relationship management skills.
• Excellent organizational skills with strong attention to detail.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively within a team setting.
• Strong problem-solving and critical-thinking abilities.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Knowledge of commercial loan documentation, SBA loan documentation, and insurance requirements preferred.
• Understanding of banking regulations and loan compliance standards preferred.

Qualifications

• Associate degree or equivalent work experience preferred.
• Minimum of 2–4 years of experience in loan operations, commercial loan processing, or loan closing environment required.
• Previous banking or commercial lending experience preferred.

Physical Demands and Work Environment

• Ability to sit, stand, and walk for extended periods of time.
• Occasional travel to branch locations and for business-related activities may be required.
• Work is performed in a general office environment using standard office equipment.

Salary: $55,000 – $60,000 annually depending on experience

Group Insurance Benefits and Plans

INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage is also extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered. https://www.inb.com/Resources/9f1b90c4-905c-4cd7-9dee-afd9937ab37a/INB%20employee%20benefit%20flier%202025.pdf

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: Know Your Rights: Workplace discrimination is illegal