Erp Customer Success Manager Jobs (NOW HIRING)

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Regular Full-Time Professional Support Center IT Building, Saint Paul, MN, US

3 days ago Requisition ID: 1876

Salary Range: $80,000.00 To $100,000.00 Annually

What is IP Corporation?

IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability, innovation, and growth.

Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that manufacture and distribute resins, gel coats, composite materials, and specialty polymer solutions used across a wide range of industrial applications.

Our operating companies-Interplastic Corporation, North American Composites, HK Research, and Molding Products-work together to deliver technical expertise, high-quality products, and long-term partnerships to customers around the world. We are known for our customer-first mindset, strong technical capabilities, and collaborative culture built on trust, accountability, and continuous improvement.

What is a Developer, SDET - ERP Systems:

The Developer / Software Development Engineer in Test (SDET) - ERP Systems plays a critical role in ensuring the quality, reliability, and scalability of IP Corporation's enterprise business applications. This position combines software engineering, test automation, and ERP domain expertise to build robust testing frameworks, automate quality assurance processes, and support the development of high-performing ERP solutions.

Working closely with IT, business stakeholders, developers, and cross-functional teams, this individual will design and implement automated testing strategies, enhance CI/CD pipelines, validate complex ERP workflows and integrations, and drive continuous improvement across our enterprise technology landscape. This is an excellent opportunity for someone who enjoys building quality into software while solving complex business and technical challenges.

What You'll Do as a Developer, SDET - ERP Systems:

Software Development & Test Automation

• Design, develop, and maintain automated testing frameworks for enterprise ERP applications.
• Develop reusable automated test scripts for functional, regression, integration, and end-to-end testing.
• Partner with development teams to ensure software quality throughout the development lifecycle.
• Contribute to software development efforts by building tools and utilities that improve testing efficiency and application quality.
• Continuously improve automation coverage, testing efficiency, and release confidence.

ERP Systems & Business Process Validation

• Validate complex ERP configurations, business workflows, and system functionality across enterprise applications.
• Test integrations between ERP systems and connected platforms including CRM, MDM, data warehouses, and third-party applications.
• Perform data validation and reconciliation across multiple enterprise systems to ensure data accuracy and integrity.
• Support testing efforts for new ERP enhancements, upgrades, patches, and implementations.
• Collaborate with business stakeholders to ensure enterprise applications meet operational and business requirements.

CI/CD & Quality Engineering

• Design, implement, and maintain automated testing within CI/CD pipelines.
• Integrate automated testing into deployment workflows using tools such as Azure DevOps, Jenkins, or GitHub Actions.
• Identify opportunities to improve testing processes, deployment reliability, and software quality.
• Support continuous integration and continuous delivery initiatives across enterprise applications.
• Promote quality engineering best practices throughout the software development lifecycle.

Cross-Functional Collaboration

• Partner closely with software developers, ERP administrators, business analysts, and business stakeholders throughout project lifecycles.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, and retrospectives.
• Assist with troubleshooting production issues by identifying root causes and validating solutions.
• Communicate testing progress, quality metrics, risks, and recommendations to technical and business teams.
• Support continuous improvement initiatives that enhance development processes and system reliability.

What We're Looking For in a Developer, SDET - ERP Systems:

Required

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent experience).
• Three (3) or more years of experience in software development and software testing.
• One (1) or more years of experience supporting ERP systems (Infor ERP experience preferred).
• Experience designing and implementing automated testing frameworks.
• Experience working with CI/CD pipelines and DevOps practices.
• Experience with Selenium, Playwright, or comparable UI automation frameworks.
• Experience using API testing tools such as Postman or REST Assured.
• Strong SQL skills for database validation and testing.
• Experience validating ERP workflows, integrations, and enterprise business processes.
• Strong understanding of Agile/Scrum software development methodologies.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication skills and the ability to collaborate across technical and business teams.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, and Teams.

Preferred

• Experience supporting Infor ERP or other enterprise ERP platforms such as SAP, Oracle, or Microsoft Dynamics.
• Experience with Order-to-Cash (O2C), Procure-to-Pay (P2P), Finance, Manufacturing, or Supply Chain business processes.
• Experience testing CRM integrations, including Salesforce or Revenue Cloud.
• Experience with test data management and environment management.
• Experience using performance testing tools such as JMeter or LoadRunner.
• Familiarity with Microsoft Azure or Amazon Web Services (AWS).
• Experience working within manufacturing or industrial environments.

Knowledge, Skills & Abilities

• Strong software engineering mindset with a passion for quality and automation.
• Ability to balance technical excellence with business priorities and project timelines.
• Excellent analytical thinking and attention to detail.
• Strong understanding of enterprise software architecture and system integrations.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Self-motivated with a continuous improvement mindset.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently while contributing effectively within cross-functional teams.

Why Join IP Corporation?

• Be part of a stable, privately held organization with more than 70 years of innovation and market leadership.
• Help shape the future of enterprise technology by driving quality across mission-critical business systems.
• Work alongside collaborative teams that value innovation, continuous improvement, and technical excellence.
• Competitive benefits including medical, dental, vision, generous PTO, and 401(k) with company match.
• Opportunity to make a meaningful impact within a growing, values-driven organization.

IP Corporation is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.