Customer Success Manager Erp Software Jobs (NOW HIRING)

Summary:
The Engineer, Enterprise Resource Planning (ERP) Software, is responsible for designing, developing, implementing, and maintaining ERP systems, which integrate various business processes across a business, by customizing software solutions and ensuring seamless operation of the ERP system across different departments, often requiring strong technical skills in programming, data analysis, and understanding of specific ERP platforms.
Responsibilities:

• Works closely with Information Technology (IT) ERP analysts and cross-functional business teams in requirements gathering to design and build appropriate ERP solutions that align with business needs.
• Develops custom configurations, integrations, process automations, and custom modules within the ERP system.
• Installs, configures, and deploys ERP components across the organization.
• Transfers data from legacy systems to the new ERP system.
• Performs unit and system testing to ensure functionality and data integrity.
• Identifies and resolves issues within the ERP system, including bug fixes and updates.
• Monitors system performance and implements improvements.
• Manages application data middleware to ensure the exchange of data between applications.
• Reads, interprets, and communicates reports and/or documentation to team members and customers.
• Performs any other duties as assigned.
• Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district.

Qualifications:
Requires a Bachelor's degree in Information Technology, Computer Science, or a related field, or foreign equivalent and 2 years of public sector experience with customer meetings, support, and Reports, Interfaces, Conversions, and Extensions (RICE) development in a multi-tenant environment for projects, including experience with Infor Financials & Supply Management (FSM) Infor Human Resources (GHR) using Infor's proprietary technologies in Landmark Infor OS, including Landmark Pattern Language (LPL), Infor Process Automation (IPA), Configuration Console, Landmark Security and ION.
Language Skills: Read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of individuals.
Mathematical Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Computer Skills: Infor Financials & Supply Management (FSM) Infor Human Resources (GHR) using Infor's proprietary technologies in Landmark Infor OS, including Landmark Pattern Language (LPL), Infor Process Automation (IPA), Configuration Console, Landmark Security and ION.
Physical Demands:
Physical Activities: Standing, walking, sitting, handling, keyboarding, talking, and hearing.
Lifting Demands: Up to 10 pounds.
Reaching Activities: Both dominant and non-dominant hand; overhead.
Environmental Conditions: Noise intensity: 3, moderate.
District Expectations: All district employees must:
• Demonstrate regular and predictable attention to the work.
• Support the district's vision, mission, goals, and Strategic Plan.
• Engage in civility, respect, and professionalism.
• Maintain the professional knowledge and skills necessary to perform the essential duties and responsibilities of their positions.
NOTE: School Board Policy ensures equal opportunity for all in its personnel policies and practices and does not discriminate on the basis of race, color, gender, religion, national origin, marital status, sexual orientation, gender preference, political beliefs, social/family background, disability or age.
The district accords preference in selection, retention, and promotion procedures to certain veterans and spouses of veterans who are Florida residents
For information regarding this position, please contact Ken Bazick, Mgr., IT Solutions (ken.bazick@hcps.net).
ALL applications must be submitted online in response to this posting.
Salary: $74,693 annually
All job postings close at 7:00 p.m. on the posted Closing Date. Applications must be submitted before this deadline.
Please carefully read all emails received to determine the status of your application submission.
Not Currently an Employee of our district?
- If you are seeking employment with Hillsborough County Public Schools, you can apply for the position by clicking the "Apply" button.
Are you a current employee of Hillsborough County Public Schools?
- Eligible employees can find and apply for positions on the new employee experience on the Infor System (GHR Employee Space). Click on "Opportunities" to explore current openings.
All current employees seeking transfer or promotion must apply through the Opportunities Link in Infor.
Employees who wish to transfer to a different position or location must satisfy the minimum requirements of the desired position.
Please review the skills/competencies listed on your employee profile to determine your eligibility.
Please review the job description for each job BEFORE applying. Each job description contains the required qualifications needed for the position.
Job description search: https://www2.sdhc.k12.fl.us/jobdescrs
If you need to update your skills/competencies, please contact Application Services at 813-840-7181.
You must ensure that you have the proper skills/competencies added to your employee profile PRIOR TO, OR SHORTLY AFTER, applying for any opening.
(Skill/competency updates are not necessary for employees seeking a lateral transfer [same job at a different location])
Salary Schedules
Our district salary schedules are available at: https://www.hillsboroughschools.org/page/welcome-to-hcps-employment
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