The Customer Service - Beach Attendant plays a vital role in ensuring a safe and enjoyable experience for beach guests. Working either independently or as part of a small team, the attendant supports beach operations by assisting customers, maintaining facilities, and managing equipment rentals. Reporting directly to the Beach Manager or Operations Manager, this role often involves weekend and holiday shifts year-round and requires a hands-on approach combined with excellent customer service skills.
Responsibilities
- Assist guests with inquiries and requests to enhance their beach experience
- Ensure beach safety by monitoring conditions and enforcing rules
- Manage equipment rentals including set-up, inventory, and returns
- Maintain cleanliness and upkeep of beach facilities
- Lift and move equipment weighing up to 50 lbs as needed
- Operate basic point-of-sale systems such as Square POS for rentals and sales
- Drive trucks or trailers when licensed and able to do so
Preferred Qualifications
- No prior experience necessary; training provided
- Strong customer service and communication skills
- Effective problem-solving abilities
- Good time management skills and ability to work independently
- Teamwork and collaboration within a small group setting
Company Description
We have been in operation for over 15 years, helping the visitors and locals of Jacksonville Beach (and the surrounding beaches) enjoy their time with the convenience of 5-star resort hospitality. We rent items like beach chairs, beach umbrellas, bikes, surf and boogie boards, baby cribs and other baby items, grills, wagons and other beach vacation needs. We pride ourselves in focusing on the experience, and making sure the visitors can have the best beach day with little to no effort!