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Equine Customer Service Jobs (NOW HIRING)

NVA

Equine Imaging Technician

Newtown, CT · On-site

$24 - $26/hr

Equine Imaging Technician Fairfield Equine seeks an experienced technician to join our Imaging ... Ability to provide high quality customer service. * Ability to work beyond scheduled work hours ...

NVA

Equine Hospital Lead Technician

Newtown, CT · On-site

$45K - $58K/yr

Excellent communication, organization, and customer service skills. * Ability to multitask and problem-solve in a fast-paced environment. * Strong work ethic and positive attitude. * Equine ...

Outlaw Equine, LLC

Vet Technician/Office Asst

Scott, LA

$13 - $16.50/hr

Customer service is a top priority at Outlaw Equine, and we are looking for someone who is outgoing, friendly and respectful to customers. We are require an individual that can multi task and shift ...

NCSU

Equine and Farm Animal Attendant

Raleigh, NC

Essential Job Duties The Equine and Farm Animal Attendant plays a critical role in providing ... Proven customer service skills with the ability to communicate effectively, collaborate in a team ...

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Equine Customer Service information

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$26

How much do equine customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for equine customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is equine customer service?

Equine customer service involves assisting clients in businesses related to horses, such as stables, equestrian centers, veterinary practices, or feed and tack shops. Professionals in this field handle inquiries, provide information about products or services, resolve customer concerns, and often have knowledge of horse care and industry practices. The role requires strong communication skills and a passion for working with both people and horses. Equine customer service representatives help ensure customer satisfaction and support the smooth operation of equine businesses.

What are the key skills and qualifications needed to thrive as an equine customer service representative?

To thrive in Equine Customer Service, you need a solid understanding of equine products and care, strong communication skills, and often prior experience in customer service or the equine industry. Familiarity with CRM systems, order processing software, and inventory management tools is typically important. Patience, problem-solving ability, and a genuine passion for helping equine customers set you apart in this role. These skills ensure accurate support, foster customer loyalty, and help resolve issues efficiently in a specialized market.

What are some common challenges faced in equine customer service and how can they be managed effectively?

Equine Customer Service professionals often manage inquiries from clients with diverse needs, ranging from horse care advice to scheduling services or handling emergencies. Challenges can include communicating technical information to clients with varying levels of equine knowledge and addressing urgent or sensitive situations, such as animal health concerns. Effective management involves clear, empathetic communication, staying organized with scheduling tools, and building strong relationships with both clients and veterinary or stable staff. Being proactive and maintaining up-to-date knowledge about equine products and services also helps in addressing customer concerns promptly and accurately.

What is the difference between Equine Customer Service vs Equine Sales Associate?

AspectEquine Customer ServiceEquine Sales Associate
Required CredentialsHigh school diploma, customer service experience, knowledge of horsesHigh school diploma, sales experience, knowledge of horses
Work EnvironmentEquine retail stores, stables, horse showsEquine retail stores, trade shows, sales events
Employer & Industry UsageHorse supply stores, equine clinics, riding schoolsHorse supply stores, equine dealerships, trade shows
Common Search & Comparison IntentCustomer service roles in equine industrySales roles in equine industry

Equine Customer Service focuses on assisting customers, answering questions, and providing product knowledge, while Equine Sales Associate emphasizes selling products and closing sales. Both roles require horse industry knowledge and customer interaction, but differ mainly in their primary focus: service versus sales.

What are popular job titles related to Equine Customer Service jobs?

For Equine Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Equine Customer Service job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Equine Imaging Technician

Newtown, CT • On-site

NVA
Veterinary Services
Learn more about NVAexternal

$24 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description


Equine Imaging Technician
Fairfield Equine seeks an experienced technician to join our Imaging Department Team headquartered in Newtown, Connecticut. The ideal candidate is a licensed veterinary technician with prior imaging (radiology, nuclear medicine, MRI) experience.
Fairfield Equine is a multiple-veterinarian equine sports medicine practice offering services including lameness, surgery, MRI, nuclear scintigraphy, PET, 24-hour emergencies, ambulatory, wellness, and diagnostic imaging.
Qualifications
  • Performing various technical procedures including; venipuncture, IV injections, drug administration (IV, IM, Oral, Subcutaneous), patient positioning for procedures, digital image capturing, and various other routine diagnostic testing.
  • Managing billing for individual patients receiving diagnostic services.
  • Providing excellent patient care by applying knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
  • Handling all medical/biological and infectious waste appropriately.
  • Following all NRC Radiation Safety, OSHA, and Environmental Health and Safety standards.
  • Keeping all imaging equipment in clean and working order and all necessary and appropriate stocked supplies available for procedures.
Other Required Qualifications
  • Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred.
  • Previous equine veterinary technician experience.
  • Knowledge of Diagnostic Imaging positioning and equipment.
  • Must be able to lift up to 50 pounds.
  • Ability to provide high quality customer service.
  • Ability to work beyond scheduled work hours when needed.
  • Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement.
  • Ability to work effectively with computers and electronics.
  • Ability to work independently and practice good judgment to ensure high quality care for all patients and request assistance when needed.
What Do You Get?
As a full-time employee we are pleased to offer, after successful completion of the 90-day Introductory Period the eligibility to participate in FEA's employee benefit plans, which includes, but are not necessarily limited to health insurance, 401(k) plans, and PTO. Ancillary benefits are available including but not limited to dental insurance, life insurance and vision insurance.
Background check, motor vehicle records history and drug testing required.
Ready to be part of the team that strives towards the goal of superior equine imaging?
Job Type: Full-time
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person
Hourly Compensation is DOE: $24.00-$26.00 with hourly increase, once certified.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Industry

Veterinary services

Headquarters location

Agoura Hills, CA, US

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