| Aspect | Epicor Implementation | Epicor Support Specialist |
|---|
| Credentials | Project management, ERP certifications, technical skills | ERP knowledge, troubleshooting, customer service skills |
| Work Environment | Project-based, on-site or remote, cross-functional teams | Support center, client sites, remote troubleshooting |
| Employer & Industry Usage | Manufacturing, distribution, retail companies implementing ERP | Companies maintaining ERP systems, providing ongoing support |
Epicor Implementation professionals focus on deploying and configuring Epicor ERP systems during initial projects, while Epicor Support Specialists handle ongoing troubleshooting and user support after deployment. Both roles require ERP knowledge but differ in scope and responsibilities.