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Epic Training Manager Jobs in Baltimore, MD (NOW HIRING)

Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ... Manages staff and employee performance, provides feedback, and leads training, education, and ...

Epic Denials Management Operator

Baltimore, MD · Remote

$18 - $23.75/hr

... and training; licensure and certifications; and other business and organizational needs. The ... Work you'll do As an Epic Denials Management Operator on the AI & Engineering team, you will be ...

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Epic Training Manager information

See Baltimore, MD salary details

$24.8K

$50.1K

$95.4K

How much do epic training manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for epic training manager in Baltimore, MD is $50,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $57,100.00 per year, depending on experience, location, and employer.

What is an Epic Training Manager?

An Epic Training Manager oversees the planning, development, and implementation of training programs for Epic Systems, a widely used electronic health record (EHR) software. They manage a team of trainers, coordinate with hospital departments, and ensure staff is properly educated on using Epic efficiently. Responsibilities include curriculum development, user engagement, and continuous training improvements. This role requires expertise in Epic software, leadership skills, and experience in healthcare or IT training.

What does an Epic Training Manager do?

As an Epic Training Manager, your typical day involves coordinating and overseeing training activities for end users, developing and updating training materials, and managing a team of Epic trainers. You will collaborate closely with project managers, IT specialists, clinical staff, and leadership to align training goals with organizational needs. Regular responsibilities include scheduling and facilitating training sessions, monitoring learner progress, resolving issues that arise during implementations or upgrades, and ensuring ongoing education meets compliance requirements. This dynamic role requires strong multitasking and communication skills to adapt to the evolving needs of both trainees and the healthcare organization.

What skills and qualifications are needed to thrive as an Epic Training Manager?

To succeed as an Epic Training Manager, you need expertise in healthcare IT, instructional design, and a strong understanding of the Epic EHR system, often supported by a bachelor’s degree and Epic certification. Familiarity with Epic training environments, learning management systems (LMS), and e-learning development tools is typically required. Excellent communication, leadership, and organizational skills set top performers apart, as they must lead teams and engage diverse learner groups. These abilities are essential to ensure effective user training, optimize EHR adoption, and support smooth operations within healthcare organizations.

What are popular job titles related to Epic Training Manager jobs in Baltimore, MD?

For Epic Training Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Epic Training Manager jobs in Baltimore, MD look for?

The top searched job categories for Epic Training Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Epic Training Manager jobs?

Cities near Baltimore, MD with the most Epic Training Manager job openings:

Infographic showing various Epic Training Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $50,076 per year, or $24.1 per hour.

Epic Application Coordinator CRM

Johns Hopkins Health System

Hanover, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Johns Hopkins Medicine rating

7.7

Company rating: 7.7 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

165th of 898 rated healthcare providers


Job description

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.
What awaits you:
  • Work-life balance - This is a remote role! (Applicants working from MD, DC, VA, PA, DE and FL will be given first consideration)
  • Medical, Dental, and Vision Insurance.
  • 403B Savings Plan w/employer contribution.
  • Paid Time off & Paid holidays.
  • Employee and Dependent Tuition assistance benefits.
  • Health and wellness programs and MORE!

Who you are:
As an Epic Application Coordinator, you bring your Epic configuration experience and understanding of clinical/business operations workflows and system configuration to the table and you don't disappoint. You design, configure, validate, and repeat. Then you facilitate complex application and systems enhancements or upgrades along the way. You are highly effective in your communication (verbal and written) because you know the value of establishing working relationships that foster optimal quality teamwork and education, especially when working remotely. And, having potentially worked in an Epic silo before, you are excited to expand your knowledge base across all Epic master files and other Epic applications.
What you'll do:
  • As an Epic Analyst, you'll implement and maintain CRM (Customer Relationship Management) workflows
  • Facilitate complex application and systems enhancements or upgrades
  • Analyze and resolve complex system problems
  • Partner with the training team(s) to support organizational training.
  • Create detailed documentation, including but not limited to: system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements.

What you'll bring:
  • Epic certification is highly preferred
  • Ideally, the certification would be in Cheers CRM but we are open to other Epic certifications
  • You will be required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role.
  • Experience implementing CRM workflows or integrating with healthcare organizations
  • Two years operational experience in a clinical or healthcare business operations setting or two years experience in Information Technology.
  • 2+ years' experience configuring an Epic application
  • Understand the Agile process and know how to manage the tasks presented to you

Who we are:
Excel. Empower. Advance. Shine. Belong. Explore. Flourish. Champion.
Make It Happen At Hopkins!
Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine, one of the premier health delivery, academic, and research institutions in the United States. JHHP is a $2.5B business serving over 400,000 lives with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP has become a leader in provider-sponsored health plans and is poised for future growth.
Salary Range: Minimum 33.91/hour - Maximum 59.36/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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