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Epic Technical Support Jobs (NOW HIRING)

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Epic ECSA Certified

Irving, TX · Remote

$45 - $50/hr

The Epic Web and Service Server Engineer will contribute to developing and applying their technical expertise on the Epic technical team that supports Cook Childrens Epic technical infrastructure.

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Technical Systems Manager

Olympia, WA · Hybrid

$105K - $142K/yr

... support areas, the Technical Systems Manager will provide expert information for the planning ... Leading all technical workstreams for the DOC's Epic implementation, including interface engine ...

Supports optimization initiatives involving prescribing, verification, dispensing, administration ... Coordinates with Epic Technical Services, third party vendors, and internal IT teams to resolve ...

NC · On-site

$19.25 - $26.50/hr

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare ...

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Epic Technical Support information

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How much do epic technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for epic technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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For Epic Technical Support jobs, the most frequently searched job titles are:

Analyst, Bridges Interface - III Epic

Memphis, TN • On-site

Other

Posted 26 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Job Description

The Epic Bridges Analyst III serves as the primary architect and technical subject matter expert (SME) for the Epic interoperability landscape. This role is responsible for leading complex, high-risk interface projects, establishing technical standards, and mentoring other analysts. The Lead ensures that the integration strategy aligns with the organization's broader clinical and financial goals while maintaining KPI uptime standard for mission-critical data exchanges.

Responsibilities:
  • Lead the design and architecture of complex interfaces, including bidirectional integrations, FHIR APIs, and cloud-based web services.
  • Drive the interface project lifecycle for enterprise-wide initiatives, including new hospital acquisitions or major module rollouts (e.g., Beaker, Willow).
  • Serve as the final escalation point for the most complex Cloverleaf and Bridges engine errors; perform root-cause analysis for recurring systemic issues.
  • Develop and maintain the Master Interface Spreadsheet and standard naming conventions; establish Best Practices for error handling and alerting.
  • Act as the primary liaison between clinical leadership, third-party vendors, and the Epic Technical Coordinator (TC).
  • Conduct peer code reviews for Level I and II Analysts to ensure high-quality builds and adherence to security protocols.
Qualifications:

Required:

  • 6+ years of Epic Bridges build and support experience with a proven track record of leading at least two full-cycle implementations.
  • Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML.
  • Healthcare industry experience

Preferred:

  • Advanced scripting knowledge (Tcl/Tk for Cloverleaf) and experience with cloud integration (Azure/AWS).
  • Knowledge of Laboratory/Diagnostics workflows and instrumentation.
  • Experience in Laboratory/Diagnostics industry.
Travel Required:
  • Domestic travel up to 15%
Required Education:
  • College degree in computer science, information science or equivalent work experience

Required Technical Training or Professional Licensing:

  • Bridges certification and Cloverleaf Level 2 (or equivalent engine certification).

English Language required.

66847

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