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Epic Support Beaker Jobs (NOW HIRING)

Utilizes certified expertise in Beaker, Data Innovations, and related Epic tools to support complex laboratory workflows, reporting, downtime processes, and system integrations. Partners with vendors ...

Epic Beaker Program Manager

Baxley, GA ยท On-site

$152K - $200K/yr

Epic Beaker Program Manager * Start Date: Immediate - Within 1 Week * Duration: Contract-to-Hire ... Support phased rollout beginning with a single-facility approach, then sequencing and prioritizing ...

Support specimen label build and printing configuration to ensure accurate specimen identification throughout the workflow. * Partner with LIS Technical Leaders and Epic Integration team to maintain ...

The analyst supports these integrations, helping ensure that data flows, specimen tracking, and ... Epic Beaker certification or proficiency (CP or AP) * 2 years of foundational understanding of ...

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Epic Support Beaker information

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How much do epic support beaker jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for epic support beaker in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Epic Support Beaker?

An Epic Support Beaker role focuses on providing technical and application support for the Beaker laboratory information system within the Epic electronic health record (EHR) platform. Professionals in this role troubleshoot issues, configure lab workflows, assist with system upgrades, and work closely with laboratory staff to optimize operations. They play a key part in ensuring accurate lab data management, system reliability, and compliance with healthcare regulations. Collaboration with IT teams and end-users is essential to maintain and improve laboratory information systems.

What skills and qualifications are needed to thrive as an Epic Support Beaker analyst?

To thrive as an Epic Beaker Support Analyst, you need a solid understanding of clinical laboratory workflows, information systems, and preferably a degree in healthcare, IT, or a related field, along with Epic Beaker certification. Familiarity with Epic Beaker modules, LIS integration, troubleshooting tools, and healthcare data standards is critical. Strong analytical thinking, communication, and problem-solving abilities help bridge the gap between technical teams and clinical staff. These competencies ensure effective system support, optimal lab operations, and high-quality patient care in a complex healthcare environment.

What are common challenges faced by Epic Support Beaker analysts, and how can new team members overcome them?

Epic Support Beaker analysts often encounter challenges such as troubleshooting complex lab workflows, staying updated with frequent software updates, and collaborating with both IT and laboratory staff. New team members can overcome these challenges by proactively seeking mentorship within the team, participating in ongoing Epic training sessions, and maintaining open communication with end-users and technical colleagues. Building a solid understanding of both laboratory processes and Epic Beaker's configuration will help analysts provide effective support and solutions.

What is the difference between Epic Support Beaker vs Epic Support Cadence?

AspectEpic Support BeakerEpic Support Cadence
CertificationsEpic Beaker CertificationEpic Cadence Certification
Work EnvironmentHealthcare labs, clinical settingsScheduling, project management in healthcare
Industry UsageLaboratory and pathology departmentsHealthcare administration and scheduling

Epic Support Beaker and Epic Support Cadence are specialized roles within the Epic healthcare software ecosystem. Beaker focuses on laboratory information systems, requiring certifications related to lab modules, while Cadence centers on scheduling and patient flow management. Both roles involve supporting Epic software but serve different clinical and administrative functions, making them distinct yet complementary in healthcare IT support teams.

More about Epic Support Beaker jobs
Infographic showing various Epic Support Beaker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Systems Analyst- Technical Pro (Epic Beaker)

UPMC Senior Communities

Pittsburgh, PA โ€ข On-site

$45.09 - $73.18/hr

Full-time

Posted 29 days ago


Job description

UPMC is hiring a full-time Systems Analyst-Technical Pro (Epic Beaker). This role offers a Hybrid work arrangement and career growth opportunities within a large Epic organization. This role also offers an opportunity to support one of the nation's leading healthcare systems. If you have Epic Beaker Application expertise, excellent analytical critical thinking skills and production support, and strong Project Leadership and Stakeholder Communication APPLY NOW!
Work Location: Hybrid
Work Hours: Day Shift with Core Business hours. Eastern standard time.
Purpose: Under the general direction of the management team and Senior staff, the Systems Analyst - Technical (Epic Beaker) Professional requires a high degree of experienced analytical and solid project management experience. This role requires the ability to perform and lead tasks such as defining requirements, developing, and/or maintaining computer applications/systems, and providing services to meet client IT and business needs within budget and targeted deadlines. Serves as the lead of complex technical projects overseeing the design, development, testing, and installation of IT solutions within a client group. Serves as a mentor for other analysts.
Responsibilities:
โ€ข Support and Maintain Epic Beaker Application.
โ€ข Troubleshoot and Resolve Application Issues.
โ€ข Maintain Reference Lab test compendiums.
โ€ข Manage Reference Lab interface error queues and result routing issues.
โ€ข Mentor Team Members.
โ€ข Documentation: Complete detail-oriented documentation for new and complex processes. Ensure quality and validity of documentation. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software).
โ€ข Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve Level 2 and Level 3 issues.
โ€ข System Development Life Cycle (SDLC): Ability in defining how to use different SDLCs, ability to establish processes around SDLCs.
โ€ข Vendor Relationships: Interact with vendor (technical issues, project initiatives) independently, as necessary. Ability to function as the point person for issues escalation.
โ€ข Report Writing/Analysis: Define report criteria and analyze complex reports. Make modifications to complex reports.
โ€ข End User Training: Collaborate with training team on Beaker training content. Manage onboarding programs for super users, as necessary.
โ€ข Application Upgrades and Implementation: Identify new functionality and/or hardware requirements. Creates test plans.
โ€ข System Integration: May be responsible for coordination of tasks and resources related to system integration, validation of testing and implementation.
โ€ข *Performs other duties as assigned.
Qualifications:
โ€ข Typically has 7+ years' experience with modern technology and application support through education or practical experience.
โ€ข Highly driven and self-motivated to exceed expectations.
โ€ข Ability to work independently and in a team-based environment.
โ€ข Effective in mentoring and leading less experienced team members.
โ€ข Demonstrates thorough understanding of information technology fundamental tools and concepts (System Development Life Cycle) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
โ€ข Completes on-going training on-the-job, through courses, self-study, certifications, and/or advanced degrees to maintain and enhance technical and business capabilities.
โ€ข Additionally, this position may be required to maintain standby status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.
Top 3 Skills Needed:
1.Epic Beaker Application Expertise
o Epic Beaker Clinical Pathology (CP) and/or Anatomic Pathology (AP) build, testing, troubleshooting, and support.
o Understanding laboratory workflows, specimen processing, result reporting, and integrations.
2.Analytical Problem Solving & Production Support
o Ability to independently investigate complex issues, perform root cause analysis, and resolve high-priority incidents.
o Experience supporting mission-critical healthcare applications.
3.Project Leadership & Stakeholder Communication โ€ข
o Ability to lead beaker upgrades and optimization efforts.
o Strong communication skills when working with laboratory operations, providers, vendors, and technical teams.
Preferred backgrounds:
o Epic Beaker Analyst
o Epic Application Analyst
o Laboratory Information Systems (LIS) Analyst
o Clinical Systems Analyst
o Healthcare IT/Application Support Analyst
Licensure, Certifications, and Clearances:
Act 34
Preferred Certifications: Epic Beaker CP Certified โ€ข Epic Beaker AP Certified โ€ข Epic Application Certified/Accredited/Proficiency
UPMC is an Equal Opportunity Employer/Disability/Veteran