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Epic Support Analyst Remote Jobs in Berkeley, CA

... and remote. Location: United States Duration: 6 months Responsibilities * Epic PB Admin ... Serve as an Epic PB/HB Analyst supporting PFS, SBO, and Revenue Integrity operations in daily ...

... and remote. Location: United States Duration: 6 months Responsibilities * Epic PB Admin ... Serve as an Epic PB/HB Analyst supporting PFS, SBO, and Revenue Integrity operations in daily ...

Epic Denials Management Operator

San Francisco, CA · Remote

$21.25 - $28.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

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Epic Support Analyst Remote information

See Berkeley, CA salary details

$18

$38

$68

How much do epic support analyst remote jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for epic support analyst remote in Berkeley, CA is $38.42, according to ZipRecruiter salary data. Most workers in this role earn between $27.07 and $46.20 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What cities near Berkeley, CA are hiring for Epic Support Analyst Remote jobs?

Cities near Berkeley, CA with the most Epic Support Analyst Remote job openings:

Infographic showing various Epic Support Analyst Remote job openings in Berkeley, CA as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,908 per year, or $38.4 per hour.

Epic PB/HB Analyst

3B Staffing LLC

San Francisco, CA • Remote

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

Quick consulting need for an Epic Certified Resolute PB/HB Analyst with strong contract build / contract maintenance experience. Part time and remote.

Location: United States

Duration: 6 months

Responsibilities

  • Epic PB Admin certification (SBO & Charge Router) required; HB Admin, CDM, and HB Charge Router certifications preferred. Strong experience with Benefit Engine, Epic Security, and Fee Schedules highly desired
  • Serve as an Epic PB/HB Analyst supporting PFS, SBO, and Revenue Integrity operations in daily system use and optimization
  • Resolve help desk tickets and troubleshoot PB/HB-related issues, ensuring timely and effective support
  • Participate in Epic quarterly releases, including NN review, build, and testing activities
  • Contribute to system projects requiring PB or HB analyst expertise, with priority focus on PB (HB certification/experience a significant plus)