... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
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... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
Tuknik Government Services, LLC a Koniag Government Services company , is seeking a Financial Analyst to support TGS and our government customer. The position is remote. We offer competitive ...
Tuknik Government Services, LLC a Koniag Government Services company , is seeking a Financial Analyst to support TGS and our government customer. The position is remote. We offer competitive ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
Quick apply
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
Quick apply
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
Quick apply
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
Quick apply
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...
Clinical Informatics Epic Analyst
Washington, DC · Remote
$106K - $134K/yr
The Clinical Informatics Epic Analyst plays a vital role in coordinating, optimizing, and ... support as applicable. This role is remote with up to 25% of travel required. Join Us! If you are ...
Clinical Informatics Epic Analyst
Washington, DC · Remote
$106K - $134K/yr
The Clinical Informatics Epic Analyst plays a vital role in coordinating, optimizing, and ... support as applicable. This role is remote with up to 25% of travel required. Join Us! If you are ...
Cost Analyst - Remote
Fort Belvoir, VA · On-site +1
O"KEEFFECPA & Associates is seeking a Cost Analyst to join a high performing team in support of an Army EIS program, based in the Fort Belvoir, VA. The current position is cleared for 100% tele-work.
Cost Analyst - Remote
Fort Belvoir, VA · On-site +1
O"KEEFFECPA & Associates is seeking a Cost Analyst to join a high performing team in support of an Army EIS program, based in the Fort Belvoir, VA. The current position is cleared for 100% tele-work.
This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...
Business Analyst (Remote)
Columbia, MD · On-site +1
Support gap analysis efforts for project change requests * Identify, propose, pursue, and drive ... Remote Status : Full time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled ...
Business Analyst (Remote)
Columbia, MD · On-site +1
Support gap analysis efforts for project change requests * Identify, propose, pursue, and drive ... Remote Status : Full time position with full company benefits NOTICE: EO/AA/VEVRAA/Disabled ...
Support all program tasks as needed to ensure continued progress and delivery of critical cloud ... Strong problem-solving and analytical skills * Federal government contracting experience Preferred ...
Quick apply
Support all program tasks as needed to ensure continued progress and delivery of critical cloud ... Strong problem-solving and analytical skills * Federal government contracting experience Preferred ...
This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Triage & Assessment Analyst will serve as a specialized technical analyst responsible for ...
This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Triage & Assessment Analyst will serve as a specialized technical analyst responsible for ...
Logistics Product Support Analyst, Mid
Washington, DC · On-site +1
$53K - $108K/yr
Remote Work: No Job Number: R0247181 Location: Washington,DC,US Share job via: Share Logistics Product Support Analyst, Mid The Opportunity: As a product support analyst, you use your functional ...
Logistics Product Support Analyst, Mid
Washington, DC · On-site +1
$53K - $108K/yr
Remote Work: No Job Number: R0247181 Location: Washington,DC,US Share job via: Share Logistics Product Support Analyst, Mid The Opportunity: As a product support analyst, you use your functional ...
This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Triage & Assessment Analyst will serve as a specialized technical analyst responsible for ...
This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Triage & Assessment Analyst will serve as a specialized technical analyst responsible for ...
Triage & Assessment Analyst (REMOTE)
Chantilly, VA · On-site +1
This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Triage & Assessment Analyst will serve as a specialized technical analyst responsible for ...
Triage & Assessment Analyst (REMOTE)
Chantilly, VA · On-site +1
This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Triage & Assessment Analyst will serve as a specialized technical analyst responsible for ...
Board-Certified Behavior Analyst - Remote
Columbia, MD · On-site +1
$70 - $80/hr
) 100% Remote Opportunity for a Board-Certified Behavior Analyst (BCBA)! Snowflakes ABA is looking ... Supervise RBTs and provide ongoing training and support. * Conduct assessments and adjust treatment ...
Board-Certified Behavior Analyst - Remote
Columbia, MD · On-site +1
$70 - $80/hr
) 100% Remote Opportunity for a Board-Certified Behavior Analyst (BCBA)! Snowflakes ABA is looking ... Supervise RBTs and provide ongoing training and support. * Conduct assessments and adjust treatment ...
Board-Certified Behavior Analyst - Remote
Columbia, MD · Remote
$70 - $80/hr
100% Remote Opportunity for a Board-Certified Behavior Analyst (BCBA)! Snowflakes ABA is looking ... Supervise RBTs and provide ongoing training and support. * Conduct assessments and adjust treatment ...
Quick apply
Board-Certified Behavior Analyst - Remote
Columbia, MD · Remote
$70 - $80/hr
100% Remote Opportunity for a Board-Certified Behavior Analyst (BCBA)! Snowflakes ABA is looking ... Supervise RBTs and provide ongoing training and support. * Conduct assessments and adjust treatment ...
Senior Financial Analyst, Remote
Arlington, VA · On-site +1
$98K - $122K/yr
The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Senior Financial Analyst, Remote
Arlington, VA · On-site +1
$98K - $122K/yr
The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Epic Support Analyst Remote information
What is an Epic Support Analyst?
An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.
What skills and qualifications are needed to thrive as an Epic Support Analyst?
To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.
How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?
As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?
| Aspect | Epic Support Analyst Remote | Epic Implementation Specialist |
|---|---|---|
| Credentials | Epic certifications, support experience | Epic certifications, project management experience |
| Work Environment | Remote, support-focused | On-site or hybrid, implementation-focused |
| Employer & Industry | Hospitals, healthcare providers | Healthcare organizations, vendors |
| Search & Comparison Intent | Support roles, remote jobs | Implementation roles, project-based work |
The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.
What are popular job titles related to Epic Support Analyst Remote jobs in Washington?
For Epic Support Analyst Remote jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Remote jobs in Washington look for?
The top searched job categories for Epic Support Analyst Remote jobs in Washington are:
What cities in Washington are hiring for Epic Support Analyst Remote jobs?
Cities in Washington with the most Epic Support Analyst Remote job openings:
Contractor
Medical, Dental, Vision, Life, Retirement
Re-posted 8 hours ago
Job description
Job Title: HR Application/Production Support Analyst Location: Vienna, VA Pay rate: open to both W2 and established 1099 (no c2c) Work Model: hybrid is ideal (onsite 3 days), will consider remote Position type: Multiyear contract This is an Application Support/Production Support role for HR systems, centered on ticket triage, incident resolution, ServiceNow operations, Oracle HCM support, and maintaining system stability through repeatable support processes. This role requires 3-5 years of professional experience and hands on Oracle HCM support experience. This role is a Technology Support Analyst position responsible for providing frontline production support for HR systems and enterprise applications. The person acts as the first point of contact for incidents and service requests, performs ticket triage and issue resolution, monitors support queues, validates system changes, coordinates releases, maintains documentation, and identifies opportunities to improve support processes and reduce recurring issues. The position is focused on operational support and system stability rather than system implementation or development.
Responsibilities
- Serve as the first point of contact for technology-related support requests and incidents
- Manage intake of requests and perform initial triage, categorization and prioritization of tickets and ensure complete and accurate documentation
- Monitor support queues and intake channels to ensure timely response
- Resolve low-risk, standard, repeatable issues using established procedures and knowledge base articles
- Coordinate routine system updates and maintain an up-to-date calendar of releases and maintenance activities
- Perform basic system validations, data checks, and post-release verification activities
- Identify recurring issues and recommend improvements to reduce manual effort and repeat incidents
- Perform basic reporting on intake and progress metrics to identify trends and insights for improvement opportunities
- Maintain and update reference materials and support documentation
- 3-5 years of hands-on operational support experience in a production support environment
- Experience with Oracle HCM and/or Service Now is preferred
- Familiarity with Incident and Request Management concepts
- Basic understanding of ticketing systems (ie. ServiceNow, Azure DevOps, etc.)
- Strong organizational and prioritization skills
- Excellent communication and customer service skills
- Ability to follow defined processes and work independently within established guidelines
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M- #LI- Ref: #851-Rockville-S1
About System One
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Industry
Business consulting services and recruiting and staffing services
Company size
5,001 - 10,000 Employees
Headquarters location
Pittsburgh, PA, US