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Epic Support Analyst Remote Jobs in Washington (NOW HIRING)

Deloitte

Epic Research & Genomics Analyst

Mclean, VA · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Deloitte

Epic Research & Genomics Analyst

Rosslyn, VA · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Deloitte

Epic Denials Management Operator

Washington, DC · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

New

Deloitte

Epic Denials Management Operator

Mclean, VA · Remote

$18.25 - $24.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

New

Deloitte

Epic Denials Management Operator

Rosslyn, VA · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

New

Deloitte

Epic Denials Management Coordinator

Mclean, VA · Remote

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

New

The Media Trust

Operational Support Analyst

Mclean, VA · Remote

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTʼs ...

Media Trust

Operational Support Analyst

Mclean, VA · Remote

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTs scanning ...

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Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst (Remote)?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

How difficult is IT to get hired at Epic?

Getting hired as an Epic Support Analyst can be competitive, often requiring relevant IT experience, certifications such as Epic certifications, and strong problem-solving skills. The hiring process typically involves multiple interviews, technical assessments, and demonstrating knowledge of Epic systems and healthcare IT environments.

How can I make 2000 a week working from home?

An Epic Support Analyst working remotely can potentially earn $2,000 or more per week by working full-time hours, often 40 hours or more, and gaining specialized skills in Epic systems, certifications, and excellent customer service. Increasing income may involve taking on additional shifts, working overtime, or advancing to higher-level support roles with higher pay rates.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst (Remote), and why are they important?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

Can I work remotely for Epic?

Epic Support Analysts can often work remotely, depending on the company's policies and the specific role requirements. Remote work may require familiarity with remote collaboration tools and a suitable home office setup. Availability of remote positions varies by location and organizational needs.

How does an Epic Support Analyst typically collaborate with clinical staff and IT teams when resolving system issues remotely?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

Can an Epic analyst work from home?

Yes, Epic Support Analysts can often work remotely, especially if the employer offers telecommuting options. Remote work for this role typically requires strong technical skills, familiarity with Epic systems, and reliable internet access, with some positions possibly requiring occasional onsite presence for training or meetings.
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Epic Support Analyst Remote jobs near you

Administrative Support Analyst (Remote)

Zeiders Enterprises

Woodbridge, VA • On-site, Remote

$37K - $45K/yr

Full-time

Posted 23 days ago

Job description

**Candidates must be local and within a commutable distance to Woodbridge, VA**
Job Title: Administrative Support Analyst
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Job Description
The Administrative Support Analyst provides support to the Spouse Education and Career Opportunities, or SECO, program leadership team. The Administrative Support Analyst assists with all aspects of administrative management, directory maintenance, and logistics. The role coordinates between operating units to resolve day-to-day administrative issues. Analysts schedule and coordinate meetings, interviews, events and other similar activities, which may include sending out and receiving mail and packages. This role manages performs multifaceted general office and operations support.
Responsibilities
  • Create and maintain database and spreadsheet files as needed.
  • Run reports in various systems on a daily, weekly, or monthly basis and follow up as needed.
  • Assist in meeting planning and preparation work (e.g.,, drafting agendas, minutes, and information) and seek agenda items from other attendees.
  • Arrange complex and detailed travel plans and itineraries, compiles documents for travel-related meetings.
  • Maintain master calendar for all contract activities.
  • Design and implement program efficiencies and keeps the leadership team aware of any updates.
  • Analyzes data and makes recommendations for program and/or process improvements.
  • Coordinate the development of monthly and quarterly newsletters.
  • Coordinates the shipment of standard or large event materials.
  • Assists in the coordination and planning of large-scale events, including but not limited to MSEP Annual Event, Virtual Military Spouse Symposium, and quarterly Virtual Hiring Fairs as needed.
  • Keeps track of various contract inboxes, manages folders and emails daily.
  • Participates actively in intradepartmental improvement teams as appointed.
  • Consults with management to identify and resolve problems that arise with administrative issues and assists with resolution.
  • Acts as backup to Appointment Care Specialist, making reminder or rescheduling calls to customers.
  • Acts as an administrative resource to all departments and completes other administrative duties as required.

Required Qualifications
  • Associate's degree in social, behavioral or education OR High school diploma/GED with two years' experience.
  • Two (2) years' experience providing adult education and/or employee assistance services
  • Excellent organizational and time management skills.
  • Excellent written and verbal communication etiquette.
  • Proficient in Microsoft Office to include Outlook, Word, PowerPoint, and Excel with at least two years' experience using these applications.
  • Excellent problem-solving and critical thinking, interpersonal and communication skills with a strong focus on customer service and teamwork and collaboration.

Preferred Qualifications
  • Preference for desktop publishing experience and using Visio in the work environment to develop flow charts, organizational charts, etc.
  • Preference for former military or military spouse, Veteran or Wounded Warrior.

Other Requirements
  • You will need to complete and clear the full government background check process based on your role.
  • All positions which require access to U.S. Government facilities and systems require U.S. Citizenship.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
  • Ability to work both independently and as a part of a team.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service -Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Pay Range: $37,000-$45,700
PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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