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Epic Support Analyst Remote Jobs in Oregon (NOW HIRING)

ARTHREX

Data Analyst (remote)

OR · On-site +1

$70K - $80K/yr

Remote optional for the right candidate. If remote, travel required to Naples headquarters ... The Data Analyst will support and participate in the planning and execution of data analysis ...

New

OCHIN

APPRENTICE EPIC SECURITY ANALYST

Portland, OR · On-site +1

Support customization and configuration of Epic applications to meet organizational needs ... Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical ...

Deloitte

Epic Tapestry Sr Analyst

Portland, OR · On-site +1

Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ... and support * Good interpersonal and communication skills * Demonstrative understanding of ...

Agfa

Customer Support Analyst , Tier 1

OR · Remote

Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams. * Utilize support software for call logging and tracking.

AGFA

Customer Support Analyst , Tier 1

OR · On-site +1

Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams. * Utilize support software for call logging and tracking.

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Epic Support Analyst Remote information

What are the key skills and qualifications needed to thrive as an Epic Support Analyst (Remote), and why are they important?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst typically collaborate with clinical staff and IT teams when resolving system issues remotely?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is an Epic Support Analyst (Remote)?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Oregon? For Epic Support Analyst Remote jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Remote jobs in Oregon look for? The top searched job categories for Epic Support Analyst Remote jobs in Oregon are:
What cities in Oregon are hiring for Epic Support Analyst Remote jobs? Cities in Oregon with the most Epic Support Analyst Remote job openings:
Epic Support Analyst Remote jobs near you
OR - IS Epic Principal Trainer - Remote

OR - IS Epic Principal Trainer - Remote

InstantServe LLC

Corvallis, OR • On-site, Remote

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

JOB SUMMARY/PURPOSE Participates within a team environment with the responsibility for providing Epic training in multiple applications. Serves as a subject matter expert for user workflows within Epic. Delivers instruction to workforce via classroom learning, orientation of new employees, coaching and mentoring to improve performance and evaluation of educational activities focusing on process improvement and automation opportunities (Including AI). Responsible for obtaining and maintaining knowledge of software functionality. Provides support and feedback to IS staff regarding needs for changes in design, materials, scripts and evaluation tools. Mentors other staff within the team. Please Note: This is a remote position. Samaritan does not provide equipment for travelers. A virtual desktop will be set up for the selected candidate; however, they will be expected to supply their own computer, monitors, and mouse. EXPERIENCE/EDUCATION/QUALIFICATIONS Bachelor's degree (preferably in a related field) or equivalent experience required. Experience in Information Technology and/or technical training required. Must have an Epic CT/PT Proficiency OR Certification in EpicCare Ambulatory in an Outpatient setting. 1-3+ years of hands-on Epic Training experience including classroom or virtual instruction. Experience and/or training with MS Office and media equipment required. Experience in multimedia tools/programs preferred. Experience and/or training in teaching distance and/or computer-based learning preferred. Experience in a healthcare environment preferred. Manager looking for: Strong communication/facilitation and troubleshooting skills. Familiarity with LMS platforms PT Proficiency OR Certification in Beacon PT Proficiency OR Certification in Wound PT Proficiency OR Certification in Hospice Previous Experience in Jeeves
Shift: Days (0800-1630) no weekends.
Specialty Type: Information Technology
Sub Specialties: EPIC Support, Informatics
General Certifications: N/A
Please CLICK HERE to view details.
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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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