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Epic Phoenix Analyst Jobs (NOW HIRING)

Mayo Clinic

Bed Allocation Management Coordinator

Mankato, MN · On-site

$19.50 - $24.75/hr

Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona ... Experience with EPIC preferred but not required. Special Skills: Ability to communicate clearly ...

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$56

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How much do epic phoenix analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for epic phoenix analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Phoenix Analyst, and why are they important?

To thrive as an Epic Phoenix Analyst, you need in-depth knowledge of Epic Phoenix (Transplant) application workflows, healthcare IT, and a bachelor’s degree in a related field. Certification in Epic Phoenix, experience with EHR systems, and proficiency in data analysis tools are typically required. Strong problem-solving, communication, and project management skills help analysts collaborate effectively and address clinical workflow needs. These skills ensure efficient system optimization, regulatory compliance, and successful support of transplant program operations.

What are some common challenges faced by an Epic Phoenix Analyst during the implementation of transplant workflows?

Epic Phoenix Analysts often encounter challenges such as customizing complex transplant workflows to fit unique organizational needs while ensuring regulatory compliance. They must collaborate closely with clinical teams, IT staff, and end users to gather requirements, test configurations, and provide training. Balancing multiple stakeholder expectations and managing tight project timelines are common hurdles, but strong communication and project management skills help analysts succeed. Continuous learning is also vital, as Epic frequently updates its modules and features.

What are Epic Phoenix Analysts?

Epic Phoenix Analysts are healthcare IT professionals who specialize in the configuration, implementation, and support of the Epic Phoenix module, which is Epic Systems’ transplant management software. They work closely with clinical teams, transplant coordinators, and IT departments to ensure the system meets regulatory requirements and supports efficient transplant workflows. Their responsibilities often include system customization, troubleshooting, end-user training, and ongoing optimization to improve patient care and data accuracy.

What is the difference between Epic Phoenix Analyst vs Epic Resolute Analyst?

AspectEpic Phoenix AnalystEpic Resolute Analyst
CertificationsEpic Certification in PhoenixEpic Certification in Resolute
Work EnvironmentHealthcare facilities using Phoenix EHRHealthcare facilities using Resolute EHR
Industry UsageHospitals with Phoenix systemsHospitals with Resolute systems
Job FocusRevenue cycle, billing, and financials in PhoenixRevenue cycle, billing, and financials in Resolute

The Epic Phoenix Analyst and Epic Resolute Analyst roles are similar in that both require Epic certifications and focus on revenue cycle management within healthcare settings. The main difference lies in the specific Epic module they support: Phoenix for financials and billing, and Resolute for revenue cycle and billing processes. Employers typically seek candidates with certifications in the respective modules, and the roles are often found in hospitals using these specific Epic systems.

Infographic showing various Epic Phoenix Analyst job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.
Client Manager - Commercial Lines (General Business)

Client Manager - Commercial Lines (General Business)

The Mahoney Group

Tucson, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Hybrid - Chandler, Phoenix, or Tucson, Arizona
Elevate the client experience at a growing insurance agency! The Mahoney Group, founded in 1915, is a premier insurance agency of approximately 250 employees headquartered in Chandler, Arizona. We're searching for a relationship-driven Client Manager. In this role, you'll manage the overall workflow, account servicing, and maintenance of the assigned general business book(s) of business. This role expands client relationships by analyzing, communicating, and eliminating coverage gaps, ensuring that a client's risk is being managed in an optimal manner.
What You'll Do
  • Develops and maintains strong relationships with clients and prospective clients.
  • Serves as the main point of contact for clients addressing general questions, providing guidance, and resolving accounting discrepancies.
  • Partners with Insurance Advisors to procure, service, and maintain client accounts.
  • Collaborates with Insurance Advisors to identify and recommend coverage to clients and prospects, coordinating the proposal process for new, renewal, and modified insurance coverages.
  • Reviews and/or processes new and renewal policies, endorsements, audits, audit assignments, cancellations, and similar documents for accuracy.
  • Educates clients on current and proposed coverages and exclusions.
  • Answers claim questions and provides support, where needed, throughout the claims process.
  • Fosters strong relationships between the clients and support team.
  • Advises and guides the service team in their support of client needs.
  • Attends and participates in internal meetings and completes required training.
  • Performs additional duties as assigned or required.
  • The above statements cover what are generally believed to be the essential functions of the job in accordance with the Americans with Disabilities Act (ADA). Specific circumstances may allow or require some people assigned to the job to perform a different combination of duties.

What We're Looking For
  • High school diploma or equivalent required.
  • 5 or more years of Commercial Lines experience.
  • State Property & Casualty Insurance License.
  • CISR, CIC or other insurance professional designation.
  • 1 or more years of Applied EPIC experience.
  • Demonstrates a thorough understanding of Commercial Lines insurance law, guidelines, and practices.
  • Maintains current knowledge of insurance coverages and exposures and the insurance products and markets available to cover the exposures.
  • Ability to read and interpret documents such as insurance policy forms and insurance contracts.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and the ability to multitask.
  • Ability to work, collaborate, and communicate with individuals at varying levels across the organization.
  • Strong customer service skills.
  • Effective time management skills.
  • Strong computer operating skills and proficiency in Microsoft Office Suite, Zoom, and Applied (EPIC) CMS.

Why You'll Love It
  • Collaborative, P.E.O.P.L.E. First, values-based culture.
  • Market-competitive compensation with a pathway for advancement.
  • Opportunity to continuously learn and significantly advance your professional knowledge.
  • Comprehensive total rewards package, including medical, dental, vision, health/flexible spending accounts, wellness, life, disability, paid holidays, Paid Time Off (PTO), Employee Stock Ownership Plan (ESOP), 401(k) Plan with company match, and a wide variety of voluntary benefits.
  • The chance to directly impact people's lives, our culture, and the continued success of the agency.

The Fine Print
  • This job reports to the Director, Commercial Lines Service.
  • In accordance with the Fair Labor Standards Act (FLSA), this job is Exempt and not eligible for overtime compensation.
  • The Mahoney Group is an Equal Opportunity Employer. We are committed to creating an inclusive, P.E.O.P.L.E. First culture where everyone feels challenged, appreciated, respected, and engaged. The Mahoney Group prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
  • We value the strong relationships we have with our preferred, third-party recruiting agencies. Therefore, we do not accept unsolicited resumes from agencies without a signed agreement on file.
  • The hiring rate range for this job will be determined by numerous factors including the skills, education, training, credentials, and experience of the candidate; the scope, complexity, and location of the role as well as the cost of labor in the applicable market; and other conditions of employment. If a sales job, sales incentives, based on performance goals are possible in addition to the hiring rate range.

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