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Epic Go Live Support Jobs in Raleigh, NC (NOW HIRING)

RSM

Supervisor - Epic Clinical Analyst

Raleigh, NC · On-site

The Supervisor willleveragestrong Epic clinicalexpertise, healthcare operational knowledge, and ... Support clinical workflow design, build validation, testing, go-live readiness, post-go-live ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

Participate in on-call support for critical system issues and go-live events. Qualifications & Requirements: * Epic ClinDoc Certification (Required). * Bachelor's degree in Nursing, Health ...

Deloitte

Epic Research & Genomics Analyst

Raleigh, NC · On-site +1

... supporting the overall project goals and objectives. In this role, you will interact with ... Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.

CCS Global Tech

EHR Helpdesk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

... Epic user account provisioning, role changes, template assignments, and security access requests. * Participate in go-live support and system upgrade events, including Technical Dress Rehearsals ...

Sidram Technologies

Dynamics 365 Lead

Cary, NC · On-site

Key user training, go-live support, and post go-live process improvement. * Supervising application build, test, and deploy activities. * To provide ERP solutions to new and existing clients

Sidram Technologies

Dynamics 365 Lead

Cary, NC · On-site

... go-live support, and post go-live process improvement. · Supervising application build, test, and deploy activities. · To provide ERP solutions to new and existing clients · Conduct demonstrations ...

Deloitte

Epic Willow Senior Consultant

Raleigh, NC

Experience in application build and go-live, along with extensive experience in implementation ... Provide training and support to end-users on Epic applications. Document system configurations ...

Baxter

Implementation Specialist

Raleigh, NC · On-site

$68K - $93K/yr

Support customer go-live events and resolve implementation-related issues. * Provide post-deployment support, including system optimization activities and issue resolution. * Support onsite device ...

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How much do epic go live support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for epic go live support in Raleigh, NC is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.07 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Epic Go Live Support role?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What are the key skills and qualifications needed to thrive in the Epic Go Live Support position, and why are they important?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What is an Epic Go Live Support job?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

What are popular job titles related to Epic Go Live Support jobs in Raleigh, NC? For Epic Go Live Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Epic Go Live Support jobs in Raleigh, NC look for? The top searched job categories for Epic Go Live Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Epic Go Live Support jobs? Cities near Raleigh, NC with the most Epic Go Live Support job openings:
Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 76% Full Time, 11% Part Time, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,924 per year, or $15.8 per hour.

Epic ClinDoc Principal Trainer

ClinDCast LLC

Cary, NC • Remote

Full-time

Re-posted yesterday

Job description

The Epic ClinDoc Principal Trainer is responsible for developing and delivering training programs for clinical documentation workflows within the Epic system. This role involves designing curriculum, creating training materials, and conducting training sessions for physicians, nurses, and clinical staff. The trainer collaborates with operational leaders, IT teams, and end-users to ensure seamless adoption and optimization of Epic ClinDoc.
Key Responsibilities:

  • Develop and maintain training materials for Epic ClinDoc, including lesson plans, e-learning modules, and job aids.
  • Conduct classroom and virtual training sessions for clinical staff, super users, and end-users.
  • Collaborate with clinical departments to tailor training content based on workflows and best practices.
  • Provide post-training support, refresher courses, and ongoing education for system upgrades.
  • Assist with system testing, go-live support, and optimization efforts to enhance user adoption.
Qualifications:

  • Education: Bachelor’s degree in Healthcare, IT, Education, or related field (preferred).
  • Experience: 2+ years of Epic training or clinical experience with Epic ClinDoc.
  • Certification: Epic ClinDoc Principal Trainer certification (or ability to obtain within a set timeframe).
  • Skills: Strong instructional design, communication, and adult learning expertise.

This is a remote position.

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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