Epic Go Live Support Jobs in Decatur, GA (NOW HIRING)

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more

This is an Atlanta based position that will require a once/month onsite staff meeting and roughly 30% of time with onsite visits for either project based work or supporting Epic go-lives.

The Informatics Business Analyst II is pivotal in coordinating projects across multi-disciplinary teams, analyzing new requests, reviewing data, and researching innovative solutions within clinical and/or business units. This role serves as a liaison between clinical, finance, revenue, informatics and technical teams, ensuring the compatibility and functionality of clinical systems and the financial health of the organization. The analyst champions information system improvements and supports the evolution of workflows, with a strong emphasis on ensuring that the solutions meet clinical, financial, organizational, and academic needs.  This is a customer interfacing role, and we are seeking a combination of data analysis skills, experience with Epic workflows, and ideally experience in an area this team supports such as ED, ICU, Behavioral Health, and urgent care.  This is an Atlanta based position that will require a once/month onsite staff meeting and roughly 30% of time with onsite visits for either project based work or supporting Epic go-lives.

RESPONSIBILITIES:

Data Analysis and Review: As new enhancement requests are being reviewed, gather, analyze, and review data from clinical & financial systems to support prioritization of requests. Understand workflow within Epic applications and work with analytics team to run appropriate reports to support enhancement request evaluation. Present data analysis findings to respective leadership teams and provide recommendations based on data findings.  Using data to guide decisions.

Systems Design and Implementation: Participate in the design of solutions for new requests and define future state workflows. Work closely with the technical team in the requirements gathering and design phases, ensuring solutions align with clinical and business needs. May lead the implementation phase ensuring smooth adoption by end-users.

Project Coordination Engagement: Independently oversee and manage the coordination of enhancement requests for clinical &/or business units within the organization ensuring efficient review and implementation of enhancements. Collaborate with clinical groups, stakeholders, and the technical team to define enhancement scopes, objectives, and deliverables and ensure financial metrics are identified as part project intake. Track progress, resolve issues, and ensure requests and enhancements align with the organizational goals and objectives.

New Request Assessment: Independently catalog, evaluate and assist with prioritizing new system or application requests from various clinical &/or business units. Collect and catalog new enhancement requests. Assist in analysis of the viability, relevance, and potential impact of new requests, including identification of key performance indicators. Ensure that requests align with organizational needs, and coordinate with technical teams for implementation.

Facilitating Stakeholder Engagement: Act as the primary liaison between various clinical &/or business units and technical teams. Foster strong relationships, understand customer needs, and ensure that the technical solutions provided meet requirements. Coordinate meetings, gather feedback, and ensure clear communication between teams.

Continuous Improvement: Identify opportunities for information system improvements and advocate for necessary changes. Regularly review and assess the performance of clinical systems, gather feedback from end-users, and work with the technical team to implement enhancements and improvements. Work collaboratively with partner analytics and financial teams to monitor financial performance.

Research Innovative Ideas: Stay abreast of industry trends and research innovative solutions for clinical &/or financial systems. Research and recommend innovative technologies or methodologies that can enhance the efficiency and effectiveness of clinical &/or financial performance primarily using vendor userweb/wiki. Collaborate with stakeholders to pilot and implement these innovations.

PREFERRED QUALIFICATIONS:

• Candidates with prior Informatics Business Analyst experience will be prioritized
• Candidates with Epic Certification(s) will be prioritized
• Strong data analysis experience

MINIMUM QUALIFICATIONS:

MINIMUM EDUCATION:

• Requires a Bachelors or Associates Degree in informatics, IT (Information Technology), business, healthcare (e.g. nursing, respiratory) or a related field.
• Completion of Epic certification and/or badges in clinical or business focus area within the first 12 months of hire or longer with Sr. Manager approval.

MINIMUM EXPERIENCE:

• With a Bachelors Degree: 4 years of experience in data analysis, project coordination, and collaboration with clinical, financial, and technical teams. Demonstrated proficiency in clinical application assessment and workflow design is required with the ability to successfully tie clinical workflows to financial impact.
• With an Associates Degree: at least 6 years of the above experience is required.

JUDGEMENT:

• The applicant should be able to work independently, prioritize tasks, and effectively facilitate multiple clinical groups. They should also have the skill to assess and present new innovative ideas, ensuring alignment with organizational goals.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.