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Epic Go Live Support Jobs in Decatur, GA (NOW HIRING)

Lead end-to-end implementations of Caseware accounting and assurance solutions, including requirements gathering, solution design, configuration, testing, training and go-live support. * Act as the ...

Lead end-to-end implementations of Caseware accounting and assurance solutions, including requirements gathering, solution design, configuration, testing, training and go-live support. * Act as the ...

Lead end-to-end implementations of Caseware accounting and assurance solutions, including requirements gathering, solution design, configuration, testing, training and go-live support. * Act as the ...

Experience in application build and go-live, along with extensive experience in implementation ... Provide training and support to end-users on Epic applications. Document system configurations ...

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Epic Go Live Support information

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How much do epic go live support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for epic go live support in Decatur, GA is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.12 per hour, depending on experience, location, and employer.

What is an Epic Go Live Support?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

What does an Epic Go Live Support do?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What skills and qualifications are needed for Epic Go Live Support?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What job categories do people searching Epic Go Live Support jobs in Decatur, GA look for?

The top searched job categories for Epic Go Live Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Epic Go Live Support jobs?

Cities near Decatur, GA with the most Epic Go Live Support job openings:

Infographic showing various Epic Go Live Support job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,069 per year, or $15.9 per hour.

Cerner Ambulatory Onboarding Analyst

Northside Hospital Inc.

Atlanta, GA • On-site

Full-time

Re-posted 25 days ago


Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 443 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers


Job description

Overview
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
The Ambulatory Cerner Onboarding Analyst is responsible for coordinating and executing the end-to-end onboarding of ambulatory practices and providers into the Cerner electronic medical record (EMR) system. This role serves as the primary point of contact for assigned practices, ensuring a structured, accurate, and timely onboarding experience while adhering to established workflows, governance, and quality standards.
The analyst leads the onboarding process from initial project assignment through go-live support by paticiapting and facilitating task such as workflow reviews, onsite shadowing, preparing all required design and build documentation, preparing Data Collection Worksheets (DCWs)etc. The analyst acts as a liaison between the Practices and the different IT Teams. They collaborate closely with cross-functional teams.
In addition to project execution, the Ambulatory Cerner Onboarding Analyst is accountable for maintaining accurate project tracking, documenting status updates, escalating risks or delays, and participating in required meetings, handoffs, and validations. The role requires strong organizational skills, professional presence during onsite and virtual engagements, and a commitment to delivering high-quality, reliable information that supports safe and effective patient care.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
1. B.S. Degree in Nursing, Business, Systems, or related field or Five (5) years healthcare financial or clinical experience
2. Two (2) years healthcare financial, clinical systems, or training experience (with B.S. Degree)
3. Experience with Cerner (Ambulatory preferred)
4. Knowledge of ambulatory clinical, provider and front-office workflows
5. Strong documentation, communication, and organizational skills
6. Prior experience supporting Cerner Ambulatory implementations (full life cycle) or onboarding initiatives, including provider and practice go-lives
7. Ability to create, design and maintain Excell Spreadsheets
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
1. Experience developing, reviewing, and handing off Documentation Configuration Worksheets (DCWs) and related build artifacts with a high level of accuracy
2. Strong ability to collaborate with cross-functional teams (Workflow & Design, Revenue Cycle, Training, Project Management, and Practice Leadership)
3. Clinical Experience (MA, RN, RT, etc)
4. Proficiency with tracking and documentation tools (SharePoint, OneNote, and project trackers)
Work Hours:
8am-5pm

What Northside Hospital employees say

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US