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Epic Community Connect Jobs in Michigan (NOW HIRING)

Bringing cutting-edge technology and top-tier human support together, we connect clients with ... Document all activities in agency management system (Applied Systems / EPIC) * Understand and ...

Bringing cutting-edge technology and top-tier human support together, we connect clients with ... Document all activities in agency management system (Applied Systems / EPIC) * Understand and ...

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Epic Community Connect information

What is an Epic Community Connect?

An Epic Community Connect job involves implementing and supporting the extension of Epic's electronic health record (EHR) system to independent hospitals, clinics, and other healthcare entities. Professionals in this role work with healthcare organizations to integrate Epic's software, ensure seamless data sharing, and provide ongoing technical and operational support. Responsibilities may include project management, system configuration, training, and troubleshooting. Strong communication and problem-solving skills are essential for collaborating with both internal IT teams and external partners.

What are the key skills and qualifications needed to thrive in Epic Community Connect?

To thrive in an Epic Community Connect role, you need a strong background in healthcare IT, systems integration, and project management, usually supported by experience with Epic software and a relevant degree. Proficiency with Epic modules (especially Community Connect), knowledge of HL7 interfaces, and certifications like Epic Certification are often required. Excellent communication, problem-solving, and relationship-building skills help you work effectively with both clinical and technical teams. These competencies are crucial for successfully implementing and supporting Epic Community Connect solutions that extend EHR functionality to partner organizations.

What are some typical challenges faced in an Epic Community Connect role, and how can they be addressed?

Professionals in Epic Community Connect roles often encounter challenges such as aligning partner organizations' workflows with the host organization's Epic environment, managing system integrations, and ensuring smooth end-user adoption. Addressing these requires a blend of technical proficiency, careful requirements gathering, and proactive stakeholder engagement throughout each project phase. Being adaptable and solution-oriented helps overcome differences in clinical practices and technical infrastructure. Building strong relationships and maintaining clear communication are key to successful project outcomes and ongoing support.

What are the most commonly searched types of Epic Community Connect jobs in Michigan?

The most popular types of Epic Community Connect jobs in Michigan are:

What job categories do people searching Epic Community Connect jobs in Michigan look for?

The top searched job categories for Epic Community Connect jobs in Michigan are:

Infographic showing various Epic Community Connect job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution.

Commercial Lines Account Manager

Acrisure

Grand Rapids, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Acrisure rating

7.5

Company rating: 7.5 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance


Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Account Managers perform more routine responsibilities and are primary points of contact for clients they oversee. Account Managers are individual contributors with occasional guidance or direct supervision. Account managers know and apply the principles of insurance to everyday situations and perform routine responsibilities and can develop coverage strategies and plans.

Responsibilities:

  • Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.

  • Respond to client inquiries, incoming mail, and company request needs on a timely basis.

  • Insurance marketing and sales.

  • Collect renewal data on assigned accounts.

  • Claims support.

  • Develop coverage strategies and plans, as necessary.

  • Review new/renewal policies and endorsements to ensure items were received as ordered.

  • Maintain accuracy of client data in agency management system (Applied Systems / EPIC)

  • Document all activities in agency management system (Applied Systems / EPIC)

  • Understand and utilize upload, download, and interface technology.

  • Assist other departments in securing and/or providing information necessary to issue appropriate policies in their department for which we have a mutual client.

  • Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.

  • Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.

  • Maintain knowledge of current underwriting requirements of contracted insurance carriers.

  • Maintain knowledge of policy provisions and any changes in these provisions.

  • Complete other functions and assignments assigned, including backup duties.

Requirements:

  • Active Property & Casualty License Required.

  • Strong organizational skills- the ability to discern priority and initiative.

  • Computer skills, specifically Microsoft Word, Outlook, and Excel

  • Excellent verbal and written communication skills as well as strong people skills

  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages.

  • Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.

  • Applied Systems / EPIC experience is a plus.

  • Know and apply principles of insurance to everyday situations.

Education and Experience:

  • High School diploma required.

  • Minimum of 2 years of experience in commercial lines.

  • CPCU or special training course completion is a plus.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.


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