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Entrylevel Help Desk Analyst Jobs in Church Point, LA

PTG

IT Support Services I - Help Desk

Lafayette, LA · On-site

This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ...

Courser

IT Support Services I - Help Desk

Lafayette, LA · On-site

$18 - $20/hr

This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ...

Global Data Systems Inc.

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

No prior professional experience required; coursework, personal projects, or prior help-desk ... Analytical skills: Ability to solve practical problems, interpret written, oral, and diagram ...

CGI Inc.

Junior Business Analyst

Lafayette, LA · On-site

$25.25 - $34/hr

Participate in user support by triaging help desk tickets, troubleshooting user issues, logging defects, and generating and delivering training/help resource materials. . Analyze data to determine ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

No prior professional experience required; coursework, personal projects, or prior help-desk ... Analytical skills: Ability to solve practical problems, interpret written, oral, and diagram ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

No prior professional experience required; coursework, personal projects, or prior help-desk ... Analytical skills: Ability to solve practical problems, interpret written, oral, and diagram ...

U.S. Computer

Be Seen First

I.T. Business Applications Programmer / Analyst

Lafayette, LA · On-site

$50K - $80K/yr

... Help Desk and Desk Side Support services, both On-Demand and as a Managed Service JOB POSITION: IT Business Applications Programmer / Analyst JOB LOCATION: Headquartered in Lafayette, Louisiana Main ...

U.S. Navy

IT Support Specialist

Broussard, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Rayne, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Morse, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Washington, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Ville Platte, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Krotz Springs, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Parks, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

U.S. Navy

IT Support Specialist

Reddell, LA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Church Point, LA

Entrylevel Help Desk Analyst information

See Church Point, LA salary details

$11

$19

$28

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entrylevel help desk analyst in Church Point, LA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What cities near Church Point, LA are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Church Point, LA with the most Entrylevel Help Desk Analyst job openings:

Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Church Point, LA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,295 per year, or $19.4 per hour.

IT Support Services I - Help Desk

Palmetto Technology Group

Lafayette, LA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

IT Support Engineer
We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.
Key Responsibilities:
  • Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.
  • Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.
  • Install, configure, and update operating systems, software, and hardware for new and existing users.
  • Manage user accounts, including setting up new accounts, handling password resets, and managing permissions.
  • Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.
  • Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.
  • Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.
  • Collaborate with other IT team members and escalate complex issues to senior engineers as needed.
  • Support IT projects such as system upgrades, software deployments, and network expansions.
  • Ensure security measures are followed to protect the integrity of data and systems.

Key Qualifications:
  • +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent computer proficiency (MS Office - Word Excel and Outlook)
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • High School diploma or GED required
  • Associate degree preferred
Preferred Experience:
  • Experience with ConnectWise
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA).
  • Experience with cloud platforms like AWS, Azure, or Google Workspace.
  • Knowledge of ITIL practices and IT service management.

What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • 401k match
  • Flexible PTO
  • 10 Holidays including your Birthday and a Floating Holiday!
  • Gym reimbursement
  • Amazon Prime reimbursement
  • 40 Hours for Volunteer Time
  • Paid Maternity and Paternity leave
  • Paid certifications
  • Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

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