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Entry Servicenow Jobs (NOW HIRING)

Acess Global

Workforce Operations Analyst

Austin, TX · On-site

... ServiceNow, Jira, or equivalent ITSM platforms * Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google ...

ConfigUSA

Workforce Operations Analyst

Austin, TX · On-site

... Workflow, ServiceNow, Jira, or equivalent ITSM platforms Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel ...

CYNET SYSTEMS

Technical Support Analyst 4

Richmond, VA · On-site

$30 - $35/hr

Familiarity with ticket management systems (e.g., ServiceNow, Jira, Freshdesk). * Ability to work ... Provide guidance on system functionality, workflows, form completion, and data entry best practices.

Erie 1 BOCES

Senior Clerk Typist (NY HELPS)

West Seneca, NY · On-site

$20.20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Collaboration with the ServiceNow Team to ensure that renewal quotes are uploaded to ServiceNow in time for Participation. * Ability to work within the ServiceNow Platform to update district ...

Inficare Technologies

Dell PC Technician

Lake Dallas, TX · On-site

$18.50 - $22.25/hr

Entry to Mid-level Job Overview Our client is seeking a hands-on Dell PC Technician to join their ... Log, track, and resolve incidents and service requests using ServiceNow * Support asset management ...

JS Consulting

Payroll Specialist

Hershey, PA · On-site

$22.25 - $30.25/hr

... ServiceNow case management, payroll processing to maintain consistent payroll support across ... Perform data entry for new hires, terminations, and employee changes. Research variances regarding ...

Apex Informatics

HRIS Specialist

Data Entry for HR systems They use ServiceNow for ticketing ADP Enterprise Version 6 is what they are using (nice to have) Duties they will be doing: Transferring people to different location ...

TriOptus LLC

HR Assistant

Tampa, FL · On-site

$34K - $43K/yr

... Workday, ServiceNow and PwC MyMobility) Update MyMobility Milestones Workday and MyMobility ... Entry Skills Advanced MS, Excel and PowerPoint skills.

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Entry Servicenow information

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How much do entry servicenow jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry servicenow in the United States is $31.52, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $35.82 per hour, depending on experience, location, and employer.

What is an entry ServiceNow job?

Entry ServiceNow jobs are positions designed for individuals who are new to working with the ServiceNow platform. These roles typically involve assisting with the configuration, administration, and support of ServiceNow applications under the supervision of more experienced team members. Entry-level professionals may help resolve user issues, perform basic platform customizations, and support business process automation. These jobs provide foundational experience for a career in ServiceNow administration, development, or consulting.

What are the key skills and qualifications needed to thrive as an entry-level ServiceNow professional?

To thrive as an Entry-Level ServiceNow professional, you need a foundational understanding of IT service management (ITSM) concepts, basic programming or scripting skills (such as JavaScript), and a relevant degree or coursework in IT or computer science. Familiarity with the ServiceNow platform, including its modules and workflows, and completion of the ServiceNow Certified System Administrator (CSA) certification are highly beneficial. Strong problem-solving abilities, attention to detail, and effective communication help you collaborate with teams and translate business needs into technical solutions. These skills are crucial for efficiently managing platform configurations, supporting users, and ensuring seamless IT service delivery.

What are some common challenges faced by entry-level ServiceNow professionals, and how can they be overcome?

Entry-level ServiceNow professionals often encounter challenges such as understanding the platform's extensive capabilities, adapting to rapid changes in client requirements, and working with legacy systems during integrations. To overcome these, it's helpful to actively participate in on-the-job training, leverage ServiceNow's online community resources, and collaborate closely with more experienced team members. Building a habit of continuous learning and seeking feedback from peers can accelerate your proficiency and confidence in the role.

What is the difference between Entry Servicenow vs Entry ServiceNow Developer?

AspectEntry ServicenowEntry ServiceNow Developer
CertificationsBasic ServiceNow certifications (e.g., CSA)Same certifications, plus development-specific ones
Work EnvironmentSupport, administration, and basic configurationCustom development, scripting, and application building
Employer UsageIT support teams, service management rolesDevelopment teams, technical implementation projects

Entry Servicenow roles focus on basic administration and support tasks, while Entry ServiceNow Developers are involved in creating and customizing applications within ServiceNow. Both roles require similar certifications but differ in technical depth and responsibilities.

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What cities are hiring for Entry Servicenow jobs?

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What states have the most Entry Servicenow jobs?

States with the most job openings for Entry Servicenow jobs include:

What job categories do people searching Entry Servicenow jobs look for?

The top searched job categories for Entry Servicenow jobs are:

Entry Servicenow jobs near you
Infographic showing various Entry Servicenow job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 1% Part Time, and 11% Contract. Highlights an 73% Physical, 10% Hybrid, and 17% Remote job distribution, with an average salary of $65,552 per year, or $31.5 per hour.

Workforce Operations Analyst

Acess Global

Austin, TX • On-site

Contractor

Re-posted 23 days ago

Job description

Job Title: Workforce Operations Analyst

Location: Austin, TX

Duration: 6 months

Onsite Role

Role Descriptions:

Support the SDS Workforce Operations team in managing day-to-day scheduling, provisioning, and ticket resolution. This role is operational in nature — handling a high volume of discrete tasks across multiple workflows (~1,300–1,500 tickets/month).

Key Responsibilities

•       Manage and resolve provisioning and scheduling tickets end-to-end through the WFO Support Portal

•       Accurately triage incoming requests and route them to the appropriate downstream team or system

•       Maintain scheduling records and ensure timely updates across workforce management tools

•       Coordinate with cross-functional teams across Austin, Cork, and Singapore time zones

•       Identify recurring issues and escalate patterns to the QBA/analytics team for process improvement

•       Ensure data accuracy in provisioning systems and report discrepancies

Required Skills & Technologies

  • Category        Tools / Skills- Ticketing & Workflow, ServiceNow, Jira, or equivalent ITSM platforms
  • Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar)
  • Productivity- Confluence, Webex, Slack
  • Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred
  • Communication- Strong written English; async-first communication across time zones

Preferred Qualifications

  • 4+ years in workforce operations, helpdesk operations, or back-office support
  • Familiarity with SLA-driven ticket environments
  • Experience working in a multi-geography team setup

Skills: Digital : Workforce Analytics~Digital : ServiceNow_IT Service Management