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Entry Level Xfinity Customer Service Jobs in Rochester, MN

Automotive Service Technician

Rochester, MN ยท On-site

$60K - $150K/yr

Are you passionate about helping customers and motivated to grow your skills? Apply today! The pay ... REQUIREMENTS * Genuine desire to serve * Entry-level qualifications, including Diagnostic ...

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Entry Level Xfinity Customer Service information

See Rochester, MN salary details

$10

$17

$24

How much do entry level xfinity customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level xfinity customer service in Rochester, MN is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

What job categories do people searching Entry Level Xfinity Customer Service jobs in Rochester, MN look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Xfinity Customer Service jobs? Cities near Rochester, MN with the most Entry Level Xfinity Customer Service job openings:

Personal Lines Insurance Customer Service Representative-Entry Level

Claremont Insurance Agency, LLC

Claremont, MN โ€ข On-site

$40K - $55K/yr

Full-time

Life, Retirement, PTO

Posted 29 days ago


Job description

We are seeking a Personal Lines Customer Service Representative (CSR) to join our team with the primary focus being personal lines and farm accounts. In this role, you will provide exceptional customer service to policyholders by assisting with inquiries, policy changes, billing questions, and coverage explanations. The ideal candidate has strong communication skills, attention to detail, and a passion for helping clients understand their insurance options.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities


Responsibilities

-Provide outstanding customer service by handling inbound and outbound calls, emails, and in-person inquiries.

-Assist clients with policy changes, endorsements, renewals, and cancellations.

-Explain coverage options, policy details, and billing processes to clients in a clear and professional manner.

-Process payments, issue certificates of insurance, and provide required documentation.

-Work closely with agents and underwriters to ensure client needs are met efficiently.

-Maintain accurate and up-to-date client records in the agency management system.

-Assist in identifying client needs and cross-selling additional personal lines products when appropriate.

-Stay informed about industry changes, carrier guidelines, and regulatory compliance.


Requirements

-High school diploma or equivalent; some college preferred.

-Preferred: Insurance license (Property & Casualty and Life & Health) or willingness to obtain.

-Previous experience in an insurance agency or customer service role is a plus.

-Strong verbal and written communication skills.

-Ability to multi-task, prioritize, and manage time effectively.

-Proficiency in Microsoft Office (Word, Excel, Outlook), Google (docs, drive, sheets, forms) and agency management systems.

-Detail-oriented with excellent problem-solving skills.

-Positive attitude and ability to work well in a team environment.