$16.50 - $22.50/hr
XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing ...
$16.50 - $22.50/hr
XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing ...
$16.50 - $22.50/hr
Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. FAST FORWARD YOUR ...
$16.50 - $22.50/hr
Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. FAST FORWARD YOUR ...
Pueblo, CO · On-site
$17.14/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Pueblo, CO · On-site
$17.14/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Arvada, CO · On-site
$20 - $25/hr
We have strong company values, and we will ensure that you adhere to them. 1. Entry-Level Software ... Customer Service Representative Department: Customer Support Reports To: Customer Service Manager ...
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Arvada, CO · On-site
$20 - $25/hr
We have strong company values, and we will ensure that you adhere to them. 1. Entry-Level Software ... Customer Service Representative Department: Customer Support Reports To: Customer Service Manager ...
Parker, CO · On-site
$19.31/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Parker, CO · On-site
$19.31/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Greeley, CO · On-site
$80K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Greeley, CO · On-site
$80K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Federal Heights, CO · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Federal Heights, CO · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Longmont, CO · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Longmont, CO · On-site
$86K/yr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
Thornton, CO · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Thornton, CO · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Boulder, CO · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Boulder, CO · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Aurora, CO · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Aurora, CO · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
| Aspect | Entry Level Xfinity Customer Service | Xfinity Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent | High school diploma; some roles may prefer additional certifications |
| Work Environment | Call centers, retail stores, remote | Call centers, remote, in-store support |
| Employer & Industry Usage | Major telecom provider, Xfinity | Major telecom provider, Xfinity |
| Job Focus | Handling basic customer inquiries, troubleshooting, account management | Resolving complex issues, technical support, upselling |
Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.
$16.50 - $22.50/hr
Full-time
Posted 3 days ago
As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.
Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses.Â
BE THE VOICE OF AWESOME.
More Than a Call Center
The Front Line to Customer Happiness
When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile.
XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including XFINITY HOME), and generally doing whatever it takes to help our customers feel well taken care of and happy.
To succeed, you'll need sound judgment, strong tact and diplomacy, and the talent to think "off-script" to deliver the best solution in a timely, efficient manner. A high school diploma or the equivalent is required, along with the flexibility to work overtime, weekends.Fluent in another language? Certain locations have amazing bilingual opportunities available!
If you're ready to be the Voice of Awesome and you'd welcome the challenge of providing exceptional support in a supportive, team setting, we'd like to hear from you.
- High School or Equivalent
- Generally requires 1-2 years related experience
