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Entry Level Walmart Customer Service Chat Jobs (NOW HIRING)

Jayakas

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.25 - $20/hr

Communication channels include phone, email, website chat, marketplace messages, and social media ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

Mr. Greens Produce

Day Dispatcher

Houston, TX

Post updates in the Austin customer service chat when routes are delayed, including the reason for the delay. * Communicate delays caused by late departures (e.g., ongoing night pulling) to both ...

New

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

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Entry Level Walmart Customer Service Chat information

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How much do entry level walmart customer service chat jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for entry level walmart customer service chat in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Walmart Customer Service Chat vs Entry Level Walmart Cashier?

AspectEntry Level Walmart Customer Service ChatEntry Level Walmart Cashier
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentRemote or in-store customer support via chatIn-store, face-to-face customer transactions
Employer & Industry UsageWalmart retail stores, customer service departmentWalmart retail stores, cashier station
Common Search & Comparison IntentUnderstanding online customer support rolesUnderstanding in-store cashier roles

Both roles are entry-level positions at Walmart requiring similar educational backgrounds. The main difference lies in the work environment: Customer Service Chat roles are primarily remote or online, focusing on digital communication, while Cashier roles are in-store, involving direct customer interactions. Candidates should consider their preferred work setting when choosing between these positions.

Is there a Walmart customer service chat?

Walmart offers a customer service chat feature on its website to assist shoppers with inquiries, order issues, and account support. As an entry-level Walmart customer service chat associate, you may help customers navigate the chat system and resolve common concerns. Familiarity with online communication tools and customer service skills are useful for this role.

How to become a customer service chat agent?

To become a customer service chat agent, candidates typically need a high school diploma or equivalent and strong communication skills. Employers often require familiarity with chat software, basic computer skills, and the ability to handle customer inquiries professionally. Some positions may also require prior customer service experience or training in conflict resolution.

Is it easy to get a job at Walmart with no experience?

Entry level Walmart customer service positions typically do not require prior experience, making it accessible for applicants with little or no work history. Basic skills such as communication, a positive attitude, and the ability to follow instructions are often sufficient for hiring. Training is provided on the job, and a high school diploma or equivalent may be preferred but not always required.

Can you work from home for Walmart?

Entry level Walmart customer service roles typically require employees to work onsite at physical store locations or distribution centers. These positions generally do not offer remote work options due to the nature of customer interaction and store operations. However, some support or administrative roles within Walmart may have remote or hybrid arrangements, depending on the company's policies and job requirements.
What cities are hiring for Entry Level Walmart Customer Service Chat jobs? Cities with the most Entry Level Walmart Customer Service Chat job openings:
What are the most commonly searched types of Walmart Customer Service Chat jobs? The most popular types of Walmart Customer Service Chat jobs are:
What states have the most Entry Level Walmart Customer Service Chat jobs? States with the most job openings for Entry Level Walmart Customer Service Chat jobs include:
Entry Level Walmart Customer Service Chat jobs near you

E-Commerce Customer Service Specialist

Jayakas

High Point, NC • On-site

$18 - $25/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Position Summary
BingLtd. is seeking a highly organized, customer-focused E-Commerce Customer Service Specialist to support our growing butcher block countertop and related wood products business.
This role is responsible for providing fast, accurate, and professional support to online customers purchasing butcher block countertops, table tops, shelves, and related wood products. Communication channels include phone, email, website chat, marketplace messages, and social media. You will work closely with sales, warehouse, shipping, and purchasing teams to ensure an excellent customer experience and order accuracy.
Key Responsibilities
  • Manage pre- and post-sale customer inquiries across multiple channels (phone, email, live chat, and online marketplaces).
  • Assist customers with product selection, wood species options, sizes, dimensions, finishes, shipping lead times, installation questions, returns, and warranty issues.
  • Provide recommendations for complementary products such as kitchen island posts, corbels, and floating shelves.
  • Review and process website and marketplace orders accurately, including verifying product specifications, shipping information, freight requirements, and inventory.
  • Coordinate with warehouse and shipping departments for timely order fulfillment.
  • Monitor order status and communicate delays, backorders, damage claims, or shipping issues to customers promptly.
  • Maintain product knowledge on various wood species (hevea, maple, oak, acacia, teak, birch) and care instructions.
  • Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy, and other online sales channels.
  • Enter notes and update customer interactions in CRM or order management systems.

Qualifications Required Qualifications
  • High school diploma or equivalent required (associate degree preferred).
  • 2+ years of customer service, e-commerce support, inside sales, or order processing experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Comfortable working with dimensions, measurements, and product specifications.
  • Proficient in Google Gmail, Chat, Docs, Sheets as well as CRM systems, E-commerce platforms, and order management and inventory software.

Preferred Experience
  • Experience with online retail, home improvement, furniture, cabinetry, woodworking, or building materials.
  • Familiarity with LTL freight shipping and oversized product delivery.
  • Experience with platforms such as Shopify, BigCommerce, Finale Inventory, HubSpot, or Zoho CRM.
  • Knowledge of butcher block countertop installation, care, or woodworking products.

Ideal Candidate Traits
  • Friendly and patient with customers.
  • Detail-oriented and highly organized.
  • Able to remain calm under pressure.
  • Team player with strong follow-through.
  • Motivated to help grow Bing Ltd.'s butcher block countertop division.

Benefits:
Retirement plan, dental, vision, life insurance, critical illness, short term disability, paid time off and paid holidays.

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