Entry Level Vital Statistics Jobs (NOW HIRING)

Description and Functions Open Until Filled GENERAL DESCRIPTION: Join the Wyoming Department of Family Services in a vital role that helps ensure children and families receive the financial support they depend on. This position provides fiscal and customer service support for the Child Support Program and State Disbursement Unit, helping maintain the accuracy, efficiency, and integrity of child support payment processing throughout the state. In this role, you will serve as a resource for clients, employers, case managers, and program staff by responding to inquiries, researching and analyzing fiscal information, and providing technical assistance related to child support payments and accounts.

You will play an important part in ensuring child support payments are accurately processed and distributed within federally mandated timelines, directly supporting Wyoming families and children. Responsibilities include reviewing and processing financial transactions, maintaining fiscal records, preparing deposits, generating financial and statistical reports, reconciling fiscal information, and ensuring compliance with established accounting procedures and regulations. You will also assist with payment processing through the state's POSSE and WOLFS systems, review supporting documentation for fiscal transactions, and help maintain accurate records and document retention practices.

This position offers a diverse blend of customer service, financial processing, data analysis, and administrative responsibilities. Success in this role requires attention to detail, strong organizational skills, and a commitment to providing excellent service while supporting the Department's mission of strengthening and protecting Wyoming families. Working for the State of Wyoming offers more than a paycheck.

Our total compensation package includes: Comprehensive health, dental, and vision insurance Paid vacation, sick leave, FMLA and holidays Retirement - Pension and 457B plans that help you build a secure future Flexible schedules and work-life balance options Meaningful work that makes a difference for Wyoming communities and MUCH MORE. Click here for detailed information, or you can watch this short video to learn about our benefit package. Want to see the full value of your compensation beyond salary.

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov Human Resource Contact: Michelle Johnson / michelle.johnson@wyo.gov ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at this job level. Shares front window coverage with other staff members to assist walk-in clients. Answer Call Center phone calls from clients, employers, and case managers and provide the information requested or redirect callers to units as needed

Researches, analyzes data, and interprets fiscal information for clients and child support program staff. Accurately processes child support payments received at the State Disbursement Unit onto the state POSSE system within the 2-day federal requirement. Posts fiscal/statistical data, performs calculations, balances totals, and verifies, sorts, and sequences fiscal data documents.

Produces financial or statistical reports to prepare and complete deposits for child support payments; verifies amounts recorded. Applies established accounting procedures and regulations in maintaining financial records or other fiscal documents. File retention of hard copy information and filing.

Sort mail and batch child support payments for daily processing. Prepares mail for central mail. Performs financial processing functions for transactions of a non-routine or unusual nature.

Receives and examines fiscal documents to determine if budget/expenditure coding, necessary supporting documentation, and appropriate approvals are included in the submission. Enters WOLFS document for payment. Prepare and submit CR Documents on WOLFS.

Qualifications PREFERENCES: Preference may be given to applicants who are detail-oriented, multitasking capable, organized, and able to prioritize, have data entry experience, are good communicators both orally and in writing, and have customer service experience. Preference may be given to applicants who have experience with the POSSE and WOLFS systems. KNOWLEDGE: Ability to work as part of a team.

Skills in customer service. Ability to communicate effectively in person, by phone, electronic methods, and in writing. Skills in problem-solving and researching.

Knowledge of the Parental Obligation System for Support Enforcement (POSSE) system. Knowledge of federal and state laws relating to the Child Support Program, economic assistance, and privacy laws. Federal codes, regulations, and related statutes.

Knowledge of computer program applications, data management and record keeping, Word, and Excel. Knowledge of Generally Accepted Accounting Principles. Knowledge of data entry in the WOLFS system.

MINIMUM QUALIFICATIONS: Education: Bachelor's Degree (typically in Finance) Experience: 0-1 year of progressive work experience (typically in Finance) with acquired knowledge at the level of an Accounting Technician OR Education & Experience Substitution: 3-4 years of progressive work experience (typically in Finance) with acquired knowledge at the level of an Accounting Technician Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: This position takes place in an average work environment NOTES: FLSA: Non-Exempt All positions within the Department of Family Services will require a background check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant. Supplemental Information Click here to view the State of Wyoming Total Compensation Calculator. Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.