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Entry Level Usps Information Technology Jobs (NOW HIRING)

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Custom Information Services

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Level 1 IT Support Engineer

Arlington, TX · On-site

$40K - $60K/yr

Summary Are you looking to advance your career in IT (Information Technology ... We are looking for an entry level candidate with at least 6 months experience working a helpdesk ...

Custom Information Services

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Level 1 IT Support Engineer

Dallas, TX · On-site

$40K - $60K/yr

Summary Are you looking to advance your career in IT (Information Technology ... We are looking for an entry level candidate with at least 6 months experience working a helpdesk ...

U.S. Army

Information Technology Specialist

Columbus, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

U.S. Army

Information Technology Specialist

Lebanon, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

U.S. Army

Information Technology Specialist

Huntington, WV · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed). Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

U.S. Army

Information Technology Specialist

Hilliard, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

U.S. Army

Information Technology Specialist

Ashland, KY · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

PIONEER CENTER GROUP

IT Assistant - Part Time

Mchenry, IL · On-site

$15/hr

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status: Part-Time FLSA Status: Non-Exempt Reports To: IT Manager Grade/Level: Amount of Travel Required: None ...

RedZone Technologies

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Junior Technician - Entry-Level IT Support

Annapolis, MD · On-site

$40K/yr

... an entry-level position for someone eager to build a career in IT. As a Junior Technician at ... We're looking for someone with drive, curiosity, and a strong interest in IT infrastructure and ...

Lyons USD 405

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

This is an entry level position within USD 405 Information Technology department. In addition to fulfilling the primary function the Technology Support Assistant may also be sent to other buildings ...

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Entry Level Usps Information Technology information

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How much do entry level usps information technology jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for entry level usps information technology in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Usps Information Technology jobs? The most popular types of Usps Information Technology jobs are:
Entry Level Usps Information Technology jobs near you
IT Specialist

IT Specialist

My Wireless

Las Vegas, NV • On-site

$13 - $18/hr

Full-time

Posted 16 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.
This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.
Essential Job Duties and Responsibilities
Level 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.

  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:
  • 0-1 years of IT support or helpdesk experience preferred

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