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Entry Level Usability information

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$15

$22

$29

How much do entry level usability jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for entry level usability in the United States is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Usability Specialist, and why are they important?

To thrive as an Entry Level Usability Specialist, you need a basic understanding of user experience (UX) principles, user research methods, and often a degree in human-computer interaction, psychology, or a related field. Familiarity with prototyping tools (such as Figma or Sketch), survey platforms, and usability testing software is typically expected. Strong attention to detail, curiosity, and effective communication skills help you gather insights and convey findings to design and development teams. These skills ensure that digital products are user-friendly and meet the needs of their intended audience, leading to greater user satisfaction and business success.

What are entry level usability jobs?

Entry level usability jobs are positions for individuals who are new to the field of usability and user experience (UX) design. These roles typically involve assisting with user research, conducting usability testing, analyzing user feedback, and helping to improve the design of websites, apps, or products to enhance user satisfaction. Entry level positions often require a foundational understanding of human-computer interaction, basic research methods, and strong communication skills. Common job titles include Usability Analyst, UX Research Assistant, or Junior UX Designer.

What is the difference between Entry Level Usability vs Entry Level User Experience Designer?

AspectEntry Level UsabilityEntry Level User Experience Designer
Required CredentialsBasic understanding of usability principles, often no formal certification neededSome knowledge of UX design, may include certifications or coursework
Work EnvironmentPrimarily research and testing in office or lab settingsDesign and prototyping in collaborative environments
Employer & Industry UsageUsed in tech, software, and product companies focusing on usability testingUsed across tech, digital agencies, and product development firms

Entry Level Usability focuses on testing and improving product usability through research, while Entry Level User Experience Designer involves designing and creating user-centered interfaces. Both roles require understanding user needs but differ in scope and responsibilities.

What are some common challenges faced by entry-level usability professionals when working on cross-functional teams?

Entry-level usability professionals often encounter challenges when collaborating with cross-functional teams, such as communicating user experience insights to team members who may not have a background in usability. Balancing user needs with technical or business constraints can also be tricky, especially when priorities differ. Building confidence to advocate for users and integrating feedback from multiple stakeholders are essential skills that develop over time. Supportive mentorship and open communication are key to overcoming these challenges and growing in the role.
More about Entry Level Usability jobs
What are the most commonly searched types of Usability jobs? The most popular types of Usability jobs are:
What job categories do people searching Entry Level Usability jobs look for? The top searched job categories for Entry Level Usability jobs are:
Entry Level Usability jobs near you
Infographic showing various Entry Level Usability job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,753 per year, or $22.5 per hour.
Contact Center Transformation - Senior Associate

Contact Center Transformation - Senior Associate

Pwc

San Francisco, CA

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

20th of 58 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Associate

Job Description & Summary

The Opportunity

As a Contact Center Transformation - Senior Associate, you will engage in the dynamic field of User Interaction Engineering within our Advisory practice. This role involves working directly with clients to innovate and enhance their contact center technologies, leveraging your skills in software and product innovation. As a Senior Associate, you will utilize your problem-solving abilities and critical thinking to navigate complex challenges, while building meaningful client relationships. You will also have the opportunity to mentor junior team members, fostering a collaborative environment that encourages growth and development.

In this role at PwC, you will be part of a team that focuses on delivering exceptional client service through the application of data, analytics, and AI. You will be expected to anticipate client needs and adapt to changing business contexts, using your technical skills to provide valuable insights and solutions. This position offers a chance to deepen your understanding of the business landscape and enhance your personal brand, all while contributing to the success of our clients and the firm.

Responsibilities

- Leading the transformation of contact center operations through innovative technology solutions
- Developing user-centric designs using AngularJS, React, and Vue.js frameworks to enhance customer interactions
- Conducting comprehensive user research and usability testing to inform design decisions and improve user experience
- Collaborating with cross-functional teams to customize and develop contact center software solutions
- Analyzing workflow processes to identify areas for improvement and streamline operations
- Creating interactive prototypes and mock-ups using Figma to visualize design concepts and gather stakeholder feedback
- Implementing digital accessibility standards to validate inclusive design for all users
- Utilizing industry trend analysis to inform strategic decisions and maintain competitive advantage
- Engaging in active listening and analytical thinking to address client needs and deliver tailored solutions
- Mentoring junior team members in human-centered design principles and best practices for user interface design

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience

What Sets You Apart

- Experience with AngularJS and React for UI development
- Proficiency in HTML5 and CSS for web design
- Utilizing Figma for creating interactive design prototypes
- Conducting usability testing to enhance user experience
- Developing customer-centric strategies for contact center transformation
- Analyzing workflows to optimize contact center operations
- Implementing omnichannel contact center solutions with Amazon Connect and Genesys CloudCX

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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