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Entry Level Unlicensed Insurance Agent Jobs in Boston, MA

Unlicensed Class: October 21, 2026 Start your journey with us and build a career where your talent ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Looking for a career in insurance? Join our Inside Sales team and get free P&C license training ... Unlicensed Class: October 19, 2026 * Licensed Class: October 5, 2026 Start your journey with us and ...

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Entry Level Unlicensed Insurance Agent information

See Boston, MA salary details

$27.2K

$70.6K

$132K

How much do entry level unlicensed insurance agent jobs pay per year?

As of Sep 3, 2026, the average yearly pay for entry level unlicensed insurance agent in Boston, MA is $70,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $83,700.00 per year, depending on experience, location, and employer.

What is an entry level unlicensed insurance agent?

An entry level unlicensed insurance agent is someone who is interested in starting a career in insurance sales but has not yet obtained the required state insurance license. Their role typically involves supporting licensed agents, learning about insurance products, handling administrative tasks, and preparing for the state licensing exam. They may also assist with customer service and gathering client information, but cannot legally sell insurance policies or offer insurance advice until they become licensed. This position is a stepping stone to becoming a fully licensed insurance agent.

What are the key skills and qualifications needed to thrive as an entry level unlicensed insurance agent?

To thrive as an Entry Level Unlicensed Insurance Agent, you need strong communication skills, basic sales acumen, and a high school diploma or equivalent. Familiarity with CRM software, lead management platforms, and insurance quoting tools is typically required, though on-the-job training is common. Persistence, active listening, and a customer-focused attitude help agents build rapport and earn client trust. These abilities are vital for generating leads, supporting clients, and preparing for advancement or licensure in the insurance industry.

What are some common challenges faced by entry level unlicensed insurance agents, and how can they be addressed?

Entry level unlicensed insurance agents often face challenges such as building product knowledge, understanding compliance requirements, and developing effective communication skills with clients. Since they are not yet licensed, they typically focus on administrative tasks, supporting licensed agents, and learning the basics of insurance products and regulations. Overcoming these challenges involves proactive training, seeking mentorship from experienced colleagues, and utilizing available educational resources. Many agencies also provide structured onboarding programs to help new agents gain confidence and prepare for licensure exams, setting a strong foundation for career advancement.

What is the difference between Entry Level Unlicensed Insurance Agent vs Customer Service Representative in Insurance?

AspectEntry Level Unlicensed Insurance AgentCustomer Service Representative in Insurance
CredentialsNo licensing required initially; licensing needed for sellingNo licensing required
Work EnvironmentSales-focused, client-facing, insurance agencies or brokeragesSupport-focused, call centers or office settings
Employer & Industry UsageInsurance companies, agencies, brokersInsurance companies, agencies, customer support centers
Search & Comparison IntentUnderstanding entry-level sales roles in insuranceUnderstanding support roles in insurance industry

The main difference is that Entry Level Unlicensed Insurance Agents focus on sales and client acquisition, often requiring licensing for selling insurance products, while Customer Service Representatives handle client inquiries and support without needing licensing. Both roles are entry-level and common in insurance companies, but they serve different functions within the industry.

What are the most commonly searched types of Unlicensed Insurance Agent jobs in Boston, MA?

The most popular types of Unlicensed Insurance Agent jobs in Boston, MA are:

What are popular job titles related to Entry Level Unlicensed Insurance Agent jobs in Boston, MA?

For Entry Level Unlicensed Insurance Agent jobs in Boston, MA, the most frequently searched job titles are:

Field Insurance Customer Service Representative I (59571)

AAA Northeast

Saugus, MA • On-site

$24.15 - $28.60/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


AAA Northeast rating

8.0

Company rating: 8.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

170th of 315 rated insurance


Job description

On-site in Branch 5 days a week

Monday-Friday 8:45am-5:15pm alternating Saturdays 9am-1pm

Targeted Start Date: September 28th, 2026

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? Are you passionate about delivering exceptional customer service and eager to grow your career in the insurance industry?

As an Insurance Customer Service Representative I (CSR I), you will be part of a dynamic team dedicated to providing Five Diamond Service to our valued clients. This entry-level position is designed for individuals looking to build a strong foundation in Personal Lines insurance while supporting customers with their policy needs.
What you will do:

  • Complete initial comprehensive Personal Lines insurance training. Will provide day to day servicing of Personal Lines policies by answering customer questions and requests related to coverages, discounts, registrations, and claims, using Five Diamond standards. Processes policy transactions utilizing various carrier systems. Identify opportunities to upgrade insurance coverages and recommend appropriate services and products.
  • Processes discounts that are received through email or mail; uses judgment to apply effective date of discount and ensures that proper documentation is received.
  • Trains to research premium differences to identify origin of difference; obtains information from master file, selling agent and/or insurance company to resolve discrepancies; develops an understanding of the theory of rating; contacts insureds to explain premium difference; adheres to AAA's Five Diamond service standards in handling customer inquiries.
  • Exchange information with insurance companies, underwriters, banks, car dealers, etc. to facilitate processing of insurance related documents. Builds and manages customer relationships and identifies opportunities to improve service delivery.
Education
  • High School Diploma or GED required
Experience
  • 1+ years Customer service experience required
  • Successful completion of CSR training required
Licenses and Certifications
  • Must obtain Personal Lines Insurance License within first 30 Days required
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

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