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Entry Level Technical Support Engineer Jobs in Seattle, WA

Microsoft

Technical Support Engineering

Redmond, WA · On-site

As an Exchange Online Engineer (SE), you will serve as a technical expert supporting Microsoft's Enterprise cloud-based Exchange platform. You will be responsible for diagnosing and resolving complex ...

Microsoft

Technical Support Engineering

Seattle, WA · On-site

As a Microsoft Teams Technical Support Engineer,Resolves complex technical issues and scenarios through performing thorough analysis, resolving issues collaboratively and providing proactive support.

New

360 Direct Access

Product Support Engineer

Redmond, WA · On-site

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

360 Direct Access

Product Support Engineer

Redmond, WA · Hybrid

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

LTM

MS 365 Support Engineer

Bellevue, WA · On-site

A Support Engineer is knowledgeable in Microsoft 365 services, technologies, offerings and the ... EDUCATION/CERTIFICATION • Graduate LANGUAGE • Fluency in English Technical Requirements EXO • ...

IonQ

Production Support Engineer

Bothell, WA

$99K - $130K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to ... You will be the first line of defense for any technical blockers, deviations, or process ...

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Entry Level Technical Support Engineer information

See Seattle, WA salary details

$42.7K

$89.9K

$136K

How much do entry level technical support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for entry level technical support engineer in Seattle, WA is $89,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $112,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are popular job titles related to Entry Level Technical Support Engineer jobs in Seattle, WA? For Entry Level Technical Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Seattle, WA look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Seattle, WA are:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Seattle, WA as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $89,939 per year, or $43.2 per hour.
Technical Support Engineer (Everett, WA)

Technical Support Engineer (Everett, WA)

Fortive

Everett, WA • On-site

Full-time

Re-posted 12 days ago

Fortive rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Fluke is seeking a Technical Support Engineer I to provide expert assistance for our industry-leading electronic test and measurement tools. You will troubleshoot technical issues, guide customers in product usage, and collaborate with internal teams to enhance customer satisfaction. This role is ideal for a problem-solver with a passion for technology and hands-on expertise in electronics, solar or electrical industries.
As a Technical Support Engineer I, you will be responsible for providing post-sales product support by phone and email to end customers with Fluke hardware and software products. You will provide support for a wide range of products, associated software, and technologies.
RESPONSIBILITIES
  • Provide product technical support for end-customers using Fluke test and measurement tools and software.

  • Provide high-quality, timely responses to customer inquiries by email, phone, and support case ticketing system.

  • Advocate for customers by collaborating with several teams including Engineering, Sales, Marketing, Service Center, and Operations.

  • Assist Sales personnel and Fluke internal groups by answering product support questions.

  • Develop and edit Knowledge Base content for enabling customer self-help.

QUALIFICATIONS/SKILLS AND KNOWLEDGE:
Education/Certifications
  • A.A. degree in engineering or technology field or 2 years of equivalent experience.

Technical Experience
  • 1-2 years of technical experience in a technical field troubleshooting and resolving technical issues related to hardware and software.

  • Demonstrated success in providing high-quality support to customers, including resolving escalated issues.

  • Strong interpersonal skills for managing customer interactions and ensuring satisfaction.

  • Proficient with support ticketing systems (e.g., Microsoft Dynamics, Salesforce).

  • Proficient in the use of MS Office products

  • Strong written and verbal communication skills for documentation, escalation reports, and customer interactions.

  • Ability to simplify complex technical concepts for non-technical audiences.

Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Fluke
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Pay Range
The salary range for this position (in local currency) is 51,300.00 - 85,700.00

What Fortive employees say

Pay

Hours and flexibility

Workplace

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About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

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