Entry Level Technical Support Engineer Jobs in Santa Rosa, CA

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

About the Job: 

Provide essential technical support in developing New Product Introductions (NPI), assisting with complex troubleshooting, and resolving production instrument challenges. Take on a collaborative and leadership role in the ongoing development of Signal Analysis products through process and product development.  

About the Team: 

Play a vital role in working with the Signal Analysis Engineering and Production team. Engage with a multi-disciplinary team of global Engineers, Product Planners, Marketing Representatives, Technicians, and skilled Operators to build and develop New Signal Analysis products. We are proud to be a collaborative team committed to exceeding customer expectations.  

Responsibilities: 

• Design support for multi-disciplinary Engineering team 

• Assesses technical design tasks and determines actions required 

• Leads hands-on troubleshooting initiative down to the component level 

• Executes extensive knowledge of operation, troubleshooting and remote control of test and measurement equipment  

• Interfaces with Production team to develop troubleshooting techniques 

• Develops and implements VEE test software code 

• Manages prompt and constructive communication with Engineering team, Project Managers, Technicians, and Operators 

• Initiates first line of contact for firmware, software, and program issues 

Basic Qualifications:  

• Minimum of 15 years technical experience  

• AA/AS degree in an electronics discipline or equivalent 

• RF and Microwave test experience 

• Clear understanding on how to work with schematics  

• A solid understanding of analog and digital circuit theory 

• Experience soldering circuits 

• Self-motivated to learn new things on your own or through training 

• A positive attitude and desire to contribute and collaborate with the team  

• Ability to work under pressure and meet schedule objectives  

• Demonstrates extensive knowledge and skills to complete specialized tasks 

Desired Qualifications: 

• RF board troubleshooting 

• Proficiency in Microsoft office tools – Excel, Word, PowerPoint, VISIO, Access, Outlook, Microsoft Visual Studios  

• Experience programing VEE software  

• Past Technical design support for R&D Engineering team 

• Equipment support experience preferred  

Pay Range:

USD $84,370.00 - USD $140,620.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Basic Qualifications:  

• Minimum of 15 years technical experience  

• AA/AS degree in an electronics discipline or equivalent 

• RF and Microwave test experience 

• Clear understanding on how to work with schematics  

• A solid understanding of analog and digital circuit theory 

• Experience soldering circuits 

• Self-motivated to learn new things on your own or through training 

• A positive attitude and desire to contribute and collaborate with the team  

• Ability to work under pressure and meet schedule objectives  

• Demonstrates extensive knowledge and skills to complete specialized tasks 

Desired Qualifications: 

• RF board troubleshooting 

• Proficiency in Microsoft office tools – Excel, Word, PowerPoint, VISIO, Access, Outlook, Microsoft Visual Studios  

• Experience programing VEE software  

• Past Technical design support for R&D Engineering team 

• Equipment support experience preferred  

Pay Range:

USD $84,370.00 - USD $140,620.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***