... technical support to customers and address product-related issues • Stay updated with the latest ... Knowledge of reliability engineering and failure analysis techniques is a significant plus
... technical support to customers and address product-related issues • Stay updated with the latest ... Knowledge of reliability engineering and failure analysis techniques is a significant plus
... Engineering, Production, Training, and Documentation changes. * Provide handson, onsite, and remote technical support for medium UAS systems at international customer locations. * Serve as the ...
... Engineering, Production, Training, and Documentation changes. * Provide handson, onsite, and remote technical support for medium UAS systems at international customer locations. * Serve as the ...
... Engineering, Production, Training, and Documentation changes. * Provide hands-on, onsite, and remote technical support for medium UAS systems at international customer locations. * Serve as the ...
... Engineering, Production, Training, and Documentation changes. * Provide hands-on, onsite, and remote technical support for medium UAS systems at international customer locations. * Serve as the ...
Mechanical Service Engineer to service clients on the West Coast including Canada and Mexico ... technical support (strong hands-on repair and troubleshooting experience required) · 80% to 100 ...
Quick apply
Mechanical Service Engineer to service clients on the West Coast including Canada and Mexico ... technical support (strong hands-on repair and troubleshooting experience required) · 80% to 100 ...
R&D IC Product Engineer
Santa Rosa, CA · On-site
... technical support to customers and address product-related issues • Stay updated with the latest ... Knowledge of reliability engineering and failure analysis techniques is a significant plus
R&D IC Product Engineer
Santa Rosa, CA · On-site
... technical support to customers and address product-related issues • Stay updated with the latest ... Knowledge of reliability engineering and failure analysis techniques is a significant plus
Journeyman Engineer
Petaluma, CA · On-site
$43 - $48/hr
The E1 may also be assigned to advise the Construction Team with project technical support. All Engineer staff are required to consider safety first in all aspects of performing their job, including ...
Quick apply
Journeyman Engineer
Petaluma, CA · On-site
$43 - $48/hr
The E1 may also be assigned to advise the Construction Team with project technical support. All Engineer staff are required to consider safety first in all aspects of performing their job, including ...
Controls Software Engineer
$53.75 - $68.50/hr
... support operational and project objectives. * Assist with commissioning new controls and software applications in collaboration with engineers, scientists, and technical personnel. * Diagnose and ...
Controls Software Engineer
$53.75 - $68.50/hr
... support operational and project objectives. * Assist with commissioning new controls and software applications in collaboration with engineers, scientists, and technical personnel. * Diagnose and ...
Onsite IT Field Engineer
Santa Rosa, CA · On-site
$64K - $80K/yr
Primary Responsibilities (End User Support / Desktop Administration) Provide onsite technical support for desktops, laptops (Windows & Mac), and peripherals Perform PC imaging, configuration, and ...
Onsite IT Field Engineer
Santa Rosa, CA · On-site
$64K - $80K/yr
Primary Responsibilities (End User Support / Desktop Administration) Provide onsite technical support for desktops, laptops (Windows & Mac), and peripherals Perform PC imaging, configuration, and ...
Onsite IT Field Engineer
Santa Rosa, CA · On-site
$64K - $90K/yr
Primary Responsibilities (End User Support / Desktop Administration) Provide onsite technical support for desktops, laptops (Windows & Mac), and peripherals Perform PC imaging, configuration, and ...
Onsite IT Field Engineer
Santa Rosa, CA · On-site
$64K - $90K/yr
Primary Responsibilities (End User Support / Desktop Administration) Provide onsite technical support for desktops, laptops (Windows & Mac), and peripherals Perform PC imaging, configuration, and ...
Software Engineer - Setup
$150K - $225K/yr
As an engineer on the Setup team, you'll contribute to feature development and bug fixes while ... technical skills User-focused thinking - you care about building features that provide real value ...
Software Engineer - Setup
$150K - $225K/yr
As an engineer on the Setup team, you'll contribute to feature development and bug fixes while ... technical skills User-focused thinking - you care about building features that provide real value ...
R&D Engineer, Software - Intermediate
Santa Rosa, CA · On-site
$55 - $60/hr
Fundamental responsibilities include working with engineering teams to design and implement ... Use your software design technical experience in developing manufacturing test solutions using ...
R&D Engineer, Software - Intermediate
Santa Rosa, CA · On-site
$55 - $60/hr
Fundamental responsibilities include working with engineering teams to design and implement ... Use your software design technical experience in developing manufacturing test solutions using ...
R&D Technician
Santa Rosa, CA · On-site
$34 - $37/hr
... to engineering teams. * Train production operators on manufacturing processes, inspection methods, and best practices. * Troubleshoot manufacturing issues and provide technical support on the ...
R&D Technician
Santa Rosa, CA · On-site
$34 - $37/hr
... to engineering teams. * Train production operators on manufacturing processes, inspection methods, and best practices. * Troubleshoot manufacturing issues and provide technical support on the ...
Assistant Engineer I/II
Petaluma, CA · On-site
$92K - $129K/yr
Support and benefits, for you and eligible family members, paid for by the City. WELLNESS BENEFIT ... technical, and/or clerical staff. Assistant Engineer I This is the entry-level class in the ...
Assistant Engineer I/II
Petaluma, CA · On-site
$92K - $129K/yr
Support and benefits, for you and eligible family members, paid for by the City. WELLNESS BENEFIT ... technical, and/or clerical staff. Assistant Engineer I This is the entry-level class in the ...
RF Electronic Technician
Santa Rosa, CA · On-site
$28 - $30.45/hr
Provide technical support for both electronic and mechanical operations * Collaborate closely with engineering teams to address product and process issues * Maintain accurate documentation of testing ...
RF Electronic Technician
Santa Rosa, CA · On-site
$28 - $30.45/hr
Provide technical support for both electronic and mechanical operations * Collaborate closely with engineering teams to address product and process issues * Maintain accurate documentation of testing ...
Information Technology Analyst
Santa Rosa, CA · On-site
$96K - $117K/yr
... technical duties in the analysis, configuration, testing, administration, and support of Court ... This is the entry-level or journey-level classification. Incumbents learn the Court's application ...
Information Technology Analyst
Santa Rosa, CA · On-site
$96K - $117K/yr
... technical duties in the analysis, configuration, testing, administration, and support of Court ... This is the entry-level or journey-level classification. Incumbents learn the Court's application ...
Information Technology Analyst
Santa Rosa, CA · On-site
$96K - $117K/yr
... technical duties in the analysis, configuration, testing, administration, and support of Court ... This is the entry-level or journey-level classification. Incumbents learn the Court's application ...
Information Technology Analyst
Santa Rosa, CA · On-site
$96K - $117K/yr
... technical duties in the analysis, configuration, testing, administration, and support of Court ... This is the entry-level or journey-level classification. Incumbents learn the Court's application ...
Assistant Engineer I/II
Petaluma, CA · On-site
$92K - $129K/yr
Support and benefits, for you and eligible family members, paid for by the City. * WELLNESS BENEFIT ... technical, and/or clerical staff. Assistant Engineer I This is the entry-level class in the ...
Assistant Engineer I/II
Petaluma, CA · On-site
$92K - $129K/yr
Support and benefits, for you and eligible family members, paid for by the City. * WELLNESS BENEFIT ... technical, and/or clerical staff. Assistant Engineer I This is the entry-level class in the ...
Be Seen First
Research & Development (R&D) Technician - NOT REMOTE
Santa Rosa, CA · On-site
$34 - $37/hr
... engineering teams. · Train production operators on manufacturing processes, inspection methods, and best practices. · Troubleshoot manufacturing issues and provide technical support on the ...
Quick apply
Be Seen First
Research & Development (R&D) Technician - NOT REMOTE
Santa Rosa, CA · On-site
$34 - $37/hr
... engineering teams. · Train production operators on manufacturing processes, inspection methods, and best practices. · Troubleshoot manufacturing issues and provide technical support on the ...
Software Engineer
$48 - $55/hr
The engineer works closely with Engineering, Maintenance, Production, and other technical teams to improve equipment reliability, resolve technical issues, and support the modernization of ...
Quick apply
Software Engineer
$48 - $55/hr
The engineer works closely with Engineering, Maintenance, Production, and other technical teams to improve equipment reliability, resolve technical issues, and support the modernization of ...
Software Engineer
$48 - $55/hr
The engineer works closely with Engineering, Maintenance, Production, and other technical teams to improve equipment reliability, resolve technical issues, and support the modernization of ...
Software Engineer
$48 - $55/hr
The engineer works closely with Engineering, Maintenance, Production, and other technical teams to improve equipment reliability, resolve technical issues, and support the modernization of ...
Entry Level Technical Support Engineer information
See Santa Rosa, CA salary details
$41K - $49.2K
4% of jobs
$49.2K - $57.3K
12% of jobs
$63.4K is the 25th percentile. Wages below this are outliers.
$57.3K - $65.5K
12% of jobs
$65.5K - $73.6K
13% of jobs
The median wage is $79.9K / yr.
$73.6K - $81.8K
12% of jobs
$81.8K - $89.9K
9% of jobs
$89.9K - $98.1K
8% of jobs
$103.9K is the 75th percentile. Wages above this are outliers.
$98.1K - $106.2K
9% of jobs
$106.2K - $114.4K
9% of jobs
$114.4K - $122.5K
4% of jobs
$122.5K - $130.7K
10% of jobs
$41K
$86.4K
$130.7K
How much do entry level technical support engineer jobs pay per year?
What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
What is an Entry Level Technical Support Engineer job?
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
What does a typical day look like for an Entry Level Technical Support Engineer?
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Keysight Technologies rating
8.1
Based on 20 frontline employees who took The Breakroom Quiz
41st of 142 rated electronics manufacturers
Job description
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
This role is part of the High Frequency Technology Center (HFTC) at our Headquarters in Santa Rosa, CA. HFTC is part of Keysight’s Advanced Technology Labs, the core R&D organization that enables Centers of Excellence and other business groups to provide RF, microwave, mmWave, 5G and 6G solutions to customers in various industries, including communications, aerospace & defense, automotive & energy, and semiconductor industries. HFTC technologies include InP and GaAs-based HBTs, HEMTs, and diodes, as well as high-frequency System in Package (SiP) solutions.
Responsibilities
The IC Product Engineering group acts as a vital link between the design, process, and test teams, and the product line and customers. We ensure that high-quality ICs are delivered to our customers and that our product lines remain operational and efficient.
Our team is expanding and we’re looking for a selfdriven and proactive engineer who takes strong ownership of their work and consistently drives projects to completion. The ideal candidate communicates clearly and effectively, partners well with customers, operations, and crossfunctional engineering teams, and is comfortable facilitating technical discussions among diverse stakeholders. This role requires sound judgment, strong problemsolving skills, attention to detail, and the ability to make informed decisions in a fastpaced, dynamic environment while managing multiple priorities and meeting deadlines.
The primary responsibilities of an IC Product Engineer include:
• Collaborate with cross-functional teams including design, process, and test engineering to ensure product yield, performance, and reliability
• Support IC platforms through electrical and reliability test and visual inspection
• Conduct failure analysis and implement corrective actions to improve product quality
• Lead new circuit introduction by ensuring new products meet performance, quality, and manufacturability standards
• Analyze and interpret test data to identify trends, improve yield and drive continuous improvement
• Provide technical support to customers and address product-related issues
• Stay updated with the latest industry trends and advancements in IC technology
Qualifications
- Bachelor's, Master's, or PhD degree in Electrical/Electronic Engineering or related field
- Familiarity with semiconductor device physics (BJTs, FETs) and circuit design principles
- Hands-on experience with RF measurement for IC validation and failure analysis (i.e., s-parameters, noise figure, phase noise, time-domain measurements, etc.)
- Knowledge of reliability engineering and failure analysis techniques is a significant plus
- Excellent problem-solving skills and attention to detail
- Strong communication and teamwork abilities
- Ability to work in a fast-paced and dynamic environment, manage multiple projects and meet deadlines
- Proven leadership skills, including a demonstrated ability to take ownership of projects and drive them to completion
- Experience with data analysis and statistical tools
This role is based in Santa Rosa, CA
This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals, lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Department of State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items. Employment in this position for non-U.S. persons is contingent on Keysight’s ability to obtain any required government authorizations. Candidates must be a U.S. citizen or lawful permanent resident of the U.S., protected individual under 8 U.S.C. 1324b(a)(3).
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.
Santa Rosa, CA MIN $114,620-MID $152,820- MAX $191,030
Note: For other locations, pay ranges will vary by region
This role is eligible for Keysight Results Bonus Program
US Employees may be eligible for the following benefits:
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
#LI-MED1
Qualifications:- Bachelor's, Master's, or PhD degree in Electrical/Electronic Engineering or related field
- Familiarity with semiconductor device physics (BJTs, FETs) and circuit design principles
- Hands-on experience with RF measurement for IC validation and failure analysis (i.e., s-parameters, noise figure, phase noise, time-domain measurements, etc.)
- Knowledge of reliability engineering and failure analysis techniques is a significant plus
- Excellent problem-solving skills and attention to detail
- Strong communication and teamwork abilities
- Ability to work in a fast-paced and dynamic environment, manage multiple projects and meet deadlines
- Proven leadership skills, including a demonstrated ability to take ownership of projects and drive them to completion
- Experience with data analysis and statistical tools
This role is based in Santa Rosa, CA
This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals, lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Department of State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items. Employment in this position for non-U.S. persons is contingent on Keysight’s ability to obtain any required government authorizations. Candidates must be a U.S. citizen or lawful permanent resident of the U.S., protected individual under 8 U.S.C. 1324b(a)(3).
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.
Santa Rosa, CA MIN $114,620-MID $152,820- MAX $191,030
Note: For other locations, pay ranges will vary by region
This role is eligible for Keysight Results Bonus Program
US Employees may be eligible for the following benefits:
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
#LI-MED1
Education:UNAVAILABLEEmployment Type: UNAVAILABLEWhat Keysight Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Keysight Technologies
Sourced by ZipRecruiter
Industry
Electrical equipment, appliance, and component manufacturing
Company size
10,000+ Employees
Headquarters location
Santa Rosa, CA, US
Year founded
1937