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Entry Level Technical Support Engineer Jobs in Santa Rosa, CA

a.e.s.

Service Engineer - CNC Machinery

Bodega Bay, CA · On-site

Mechanical Service Engineer to service clients on the West Coast including Canada and Mexico ... technical support (strong hands-on repair and troubleshooting experience required) · 80% to 100 ...

Apple

Software Engineer - Setup

Bodega Bay, CA

$147K - $220K/yr

As an engineer on the Setup team, you'll contribute to feature development and bug fixes while ... technical skills User-focused thinking - you care about building features that provide real value ...

Endologix

Supplier Quality Engineer

Santa Rosa, CA · On-site

Please note, this is not an entry-level position and is designed for an experienced, hands-on ... Support MRB activities, nonconforming material disposition, and failure investigations associated ...

Endologix

Supplier Quality Engineer

Santa Rosa, CA

Please note, this is not an entry-level position and is designed for an experienced, hands-on ... Support MRB activities, nonconforming material disposition, and failure investigations associated ...

Endologix

Supplier Quality Engineer

Santa Rosa, CA · On-site

Please note, this is not an entry-level position and is designed for an experienced, hands-on ... Support MRB activities, nonconforming material disposition, and failure investigations associated ...

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Entry Level Technical Support Engineer information

See Santa Rosa, CA salary details

$41K

$86.4K

$130.7K

How much do entry level technical support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for entry level technical support engineer in Santa Rosa, CA is $86,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $107,700.00 per year, depending on experience, location, and employer.

How to get into tech support with no experience?

Entry level technical support engineers can start by gaining basic knowledge of computer hardware, operating systems, and networking through online courses or certifications like CompTIA A+. Building strong communication skills and troubleshooting experience, even through volunteering or personal projects, can improve job prospects. Entry level roles often provide on-the-job training, making prior experience less critical for hiring.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Is AI replacing tech support?

Entry Level Technical Support Engineers assist users with troubleshooting and resolving technical issues, often using diagnostic tools and customer communication skills. While AI automates some routine tasks, human support remains essential for complex problems, customer interaction, and personalized assistance. AI is seen as a complement rather than a complete replacement in tech support roles.

Is tech support an entry-level job?

Entry-level technical support engineer positions are typically designed for candidates with little to no professional experience in IT or customer service. These roles often require basic knowledge of computer hardware, software, and troubleshooting tools, and they serve as a starting point for a career in technical support or IT. Certifications like CompTIA A+ can be helpful for qualifying for such roles.

What is L1, L2, and L3 technical support?

In technical support roles, L1 (Level 1) support involves basic troubleshooting and customer service, handling common issues and FAQs. L2 (Level 2) support requires more technical knowledge to resolve complex problems, often involving deeper system analysis. L3 (Level 3) support is the highest level, involving advanced troubleshooting, often by specialized engineers or developers, to fix complex or persistent issues.
What are the most commonly searched types of Technical Support Engineer jobs in Santa Rosa, CA? The most popular types of Technical Support Engineer jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Entry Level Technical Support Engineer jobs? Cities near Santa Rosa, CA with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 3% As Needed, 47% Full Time, 47% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $86,408 per year, or $41.5 per hour.

Project Engineer, Institutional - Education Sector | General Contractor | Hayward, CA - MyGreat R...

MyGreat Recruitment Inc.

Sonoma, CA

Other

Posted 10 days ago

Job description

***Please do not direct message the author of this job advert. Due to the high number of applicants they will be unable to respond***


Project Engineer


Location: Hayward, CA (servicing various sites across the Greater Bay Area)

Industry Focus: Institutional Education Construction Projects

Employment Type: Full-time


Overview


We are seeking a detail-oriented Project Engineer to support ground-up and modernization institutional education projects across the Greater Bay Area. Based out of the Hayward office, this role provides critical administrative and technical support throughout all phases of construction, from bidding and documentation to project closeout.


Must Haves


  • A minimum of 2yrs' of experience in a Project Engineering role
  • Ability to track and manage RFIs, submittals, and related documentation to meet tight deadlines
  • Proficiency using Procore or equivalent construction management platforms
  • Understanding of subcontractor and owner contract documentation, including change orders
  • Ability to support construction bidding processes, including plan distribution and bid recaps
  • Competence in preparing closeout packages, notice of completion, and archiving project files
  • A Driving License and reliable transportation to travel to various project sites as needed


Nice to Haves


  • Experience delivering institutional education projects from start to finish
  • Prior experience with either DSA or OSHPD regulated projects
  • Familiarity with prevailing wage documentation and compliance workflows
  • Bachelor’s degree in Construction Management, Engineering, or related field
  • Experience coordinating with accounting teams on owner billing and cost reporting
  • Exposure to commercial or industrial projects in addition to institutional work


Responsibilities


  • Provide comprehensive administrative and documentation support to assigned Project Managers
  • Process subcontractor agreements, POs, work orders, and change orders in Procore within 48 hours
  • Process owner contracts, change order proposals, and final change orders as required
  • Receive and log executed subcontract documents and upload to Procore within 24 hours
  • Prepare and track RFIs and submittals in accordance with project schedules and deadlines
  • Draft and issue professional correspondence as needed or directed
  • Support bidding processes including document preparation, outreach, and tracking
  • Maintain organized and up-to-date project files throughout the project lifecycle
  • Provide field teams with current subcontractor and project information
  • Prepare project closeout documents and notice of completion within 30 days of project wrap-up
  • Label and organize field/office files and prepare for archiving
  • Coordinate and schedule project start-up and close-out meetings
  • Generate cost reports and assist with monthly financial reporting
  • Attend weekly project meetings and document outcomes as needed
  • Collaborate with the Accounting team on billing cycles and resolve related issues

Apply