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Entry Level Technical Support Engineer Jobs in Edison, NJ

Employnet Inc

Technical Support Associate

Jersey City, NJ · On-site

$30 - $38/hr

Seeking a highly skilled Service Engineer to support our Global Service network and contribute to ... Provide frontline technical support to end-users via phone, email, and ticketing system. * Diagnose ...

Wurtec

Technical Support Specialist

New York, NY · On-site

Technical Support Specialist FLSA Status: Non-Exempt Job Type: Full time Travel: 20% or less ... Work with the engineering and sales team to develop, design, and propose solutions to meet ...

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38K - $47K/yr

... server programming to diagnose and solve customer issues · Coordinate with development with ... technical support calls with customers. · Develops and implements plans to acclimate existing ...

Supermicro

Technical Support Associate

Jersey City, NJ · On-site

$70K - $90K/yr

Supermicro is seeking a highly skilled Service Engineer to support our Global Service network and ... Provide frontline technical support to end-users via phone, email, and ticketing system. * Diagnose ...

Braze

Technical Support Specialist

New York, NY · Hybrid

$64K - $100K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.

Hi! Tech

Technical Support Specialist

New York, NY · On-site

$60K - $75K/yr

In addition to your technical skills, you will cultivate strong client relationships, offer ... Collaboration withteam members, including AV Support Specialists and Network Engineers, will be key ...

Persistent Systems

Technical Support Lead

Manhattan, NY · On-site

$120K - $151K/yr

Partner cross-functionally with Engineering, IT, Operations, Product Management, and other internal teams to improve support effectiveness and customer outcomes * Communicate technical concepts ...

Persistent Systems

Technical Support Lead

Manhattan, NY · On-site

$120K - $151K/yr

Partner cross-functionally with Engineering, IT, Operations, Product Management, and other internal teams to improve support effectiveness and customer outcomes * Communicate technical concepts ...

Persistent Systems

Technical Support Lead

Manhattan, NY · On-site

$120K - $151K/yr

Partner cross-functionally with Engineering, IT, Operations, Product Management, and other internal teams to improve support effectiveness and customer outcomes * Communicate technical concepts ...

MBR Partners

Core Network Support Engineer

New York, NY · On-site

$80K - $90K/yr

Regional Support Manager Position Summary The Customer Support Engineer is responsible for providing technical support and maintaining strong customer relationships across the region. This role ...

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Edison, NJ

Entry Level Technical Support Engineer information

See Edison, NJ salary details

$38.8K

$81.8K

$123.7K

How much do entry level technical support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for entry level technical support engineer in Edison, NJ is $81,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Edison, NJ?

The most popular types of Technical Support Engineer jobs in Edison, NJ are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Edison, NJ look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Entry Level Technical Support Engineer jobs?

Cities near Edison, NJ with the most Entry Level Technical Support Engineer job openings:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $81,818 per year, or $39.3 per hour.

Desktop Support Engineer

Sybex Support Services

Manhattan, NY • On-site

Contractor

Posted 28 days ago

Job description

We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working on site or remotely.
This will be a full time contract position will 40 hours per week.
Job Requirements:
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+years'experienceprovidingtechnicalsupportinafastpacedandconstantlychangingenvironment up to executive management level.
  • ExcellentcustomerserviceandcommunicationskillsincludingprovidingVIPsupport
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7
  • OS / office 2011 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications • Support of End User for video conferencing units.
  • Support of mobile device

Duties & Responsibilities:
  • Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
  • Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows)
  • Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
  • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
  • Commercial experience in an IT support technician role that includes 2 years of technical suppor experience in a hybrid Windows and MAC environment
  • Experience in working with a helpdesk operation,to include Windows and Mac clients
  • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android
  • Platforms Expertise in iPad / iPhone
  • Self-starter that is able to collaborate actively withothers in a cross-functional team
  • Proven attention to detail and high standards for quality
  • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
  • Skilled in documenting written troubleshootingsteps and instructions
  • Business professional attire

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