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Entry Level Technical Support Engineer Jobs in Edison, NJ

CentralReach

Associate Technical Support Engineer

Holmdel, NJ · On-site

$40K - $50K/yr

  • Medical

  • Retirement

  • PTO

Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...

CentralReach

Associate Technical Support Engineer

Holmdel, NJ · On-site

$40K - $50K/yr

  • Medical

  • Retirement

  • PTO

Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...

CoreWeave

Technical Support Engineer (Bare Metal)

Livingston, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

Employnet Inc

Service Engineer/Technical Support

New York, NY · On-site

$30 - $43/hr

  • Medical

  • Dental

  • Vision

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It ...

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Edison, NJ

Entry Level Technical Support Engineer information

See Edison, NJ salary details

$38.8K

$81.8K

$123.7K

How much do entry level technical support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for entry level technical support engineer in Edison, NJ is $81,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Edison, NJ?

The most popular types of Technical Support Engineer jobs in Edison, NJ are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Edison, NJ look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Entry Level Technical Support Engineer jobs?

Cities near Edison, NJ with the most Entry Level Technical Support Engineer job openings:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $81,818 per year, or $39.3 per hour.

Technical Support Engineer (API)

Duffel Technology Ltd

New York, NY • On-site

Full-time

Re-posted 6 days ago

Job description

New York (Hybrid - 2 days onsite)
We are making travel effortless. Join us.
Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller.
That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless.
We were part of Y Combinator S18's cohort and we are backed Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies.
Something to consider when reading this job advert
We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit.
What we're looking for in you
  • Ability to learn and clearly explain a technical product or concept
  • Strong written communication skills in English
  • Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role
  • Experience supporting business customers in a B2B environment, or willingness to develop this experience
  • A professional, approachable communication style and a genuine willingness to help others
  • Confidence communicating with a wide range of stakeholders across different roles and levels of experience
  • Curiosity and a problem-solving mindset
  • Familiarity with support tools such as Zendesk and Jira (or similar platforms)
  • Nice to have: experience in a customer support role within the travel industry

What you'll be doing
  • Develop a strong understanding of Duffel's products and share your knowledge with customers and internal teams
  • Respond to and, where needed, escalate technical support requests submitted via email or chat
  • Explain technical concepts clearly so customers can confidently use our products
  • Communicate with customers in a timely, professional, and clear manner to meet internal and customer service expectations
  • Create and maintain product support documentation to help customers find answers independently
  • Collaborate with Duffel's technical teams and travel suppliers to resolve customer issues
  • Share common support trends and insights to help inform product improvements and future development

What you can expect from us
We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company.
We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
*Please note that AI detection will be used on application questions
Note to recruitment agencies
Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.

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