About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
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About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
Quick apply
About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
$120K - $190K/yr
Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every ...
$120K - $190K/yr
Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every ...
Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every ...
Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every ...
Technical Support Engineer - VoIP Operations, Hybrid We have an immediate need for an experienced Technical Support Engineer with strong expertise in Telecom, VoIP Operations, Session Border ...
Technical Support Engineer - VoIP Operations, Hybrid We have an immediate need for an experienced Technical Support Engineer with strong expertise in Telecom, VoIP Operations, Session Border ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
... Support team providing technical support to all our US and European Education and Enterprise ... Work effectively with cross-functional teams to include Sales, Product, Engineering, Operations ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...
Holmdel, NJ · On-site
$40K - $50K/yr
Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...
Holmdel, NJ · On-site
$40K - $50K/yr
Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical ...
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical ...
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical ...
Quick apply
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical ...
Somerset, NJ · On-site
$38 - $45/hr
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical ...
Somerset, NJ · On-site
$38 - $45/hr
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical ...
As a Bare Metal Support Engineer, you will support and maintain CoreWeave's GPU fleet, ensuring ... provide tailored technical support. • Coordinate remote troubleshooting and hardware ...
As a Bare Metal Support Engineer, you will support and maintain CoreWeave's GPU fleet, ensuring ... provide tailored technical support. • Coordinate remote troubleshooting and hardware ...
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
Quick apply
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
Quick apply
... technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017 ... About the Role As a Bare Metal Support Engineer , you will be responsible for supporting, operating ...
Company Description EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its ...
Company Description EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Ideally, we're looking for someone with technical skills who would like to support our customer base. If you've found yourself wanting to be more external but still build programming/machine learning ...
Ideally, we're looking for someone with technical skills who would like to support our customer base. If you've found yourself wanting to be more external but still build programming/machine learning ...
$38.8K - $46.5K
4% of jobs
$46.5K - $54.3K
12% of jobs
$60K is the 25th percentile. Wages below this are outliers.
$54.3K - $62K
12% of jobs
$62K - $69.7K
13% of jobs
The median wage is $75.7K / yr.
$69.7K - $77.4K
12% of jobs
$77.4K - $85.1K
9% of jobs
$85.1K - $92.8K
8% of jobs
$98.4K is the 75th percentile. Wages above this are outliers.
$92.8K - $100.6K
9% of jobs
$100.6K - $108.3K
9% of jobs
$108.3K - $116K
4% of jobs
$116K - $123.7K
10% of jobs
$38.8K
$81.8K
$123.7K
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Full-time
Posted 19 days ago
ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.
The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.
With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.
About The Role
As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You’ll be responsible for monitoring, triaging, and resolving customer-reported incidents, ensuring problems are addressed within defined SLAs. You will collaborate closely with R&D, Customer Success, and Product to help improve the platform based on recurring customer issues.
What You Will Be Doing: