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Entry Level Technical Support Engineer Jobs in Edison, NJ

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Verkada

Technical Support Engineer

New York, NY · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Kombo

Technical Support Engineer

New York, NY · On-site

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

incident.io Ltd

Technical Support Engineer

New York, NY · On-site

$150K - $200K/yr

You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. * Delivering a world-class customer experience for inbound ...

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

Botify

Technical Support Engineer

Manhattan, NY · On-site

Role Overview The Technical Support Engineer position is key to customer happiness at Botify. You'll be the main point of contact for technical requests from customers as well as Botify's internal ...

Gigs

Technical Support Engineer

New York, NY · On-site

$150K - $180K/yr

The Role As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user ...

Plaid Inc

Technical Support Engineer

New York, NY · On-site

$73K - $110K/yr

As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical ...

Wispr Flow

Technical Support Engineer

New York, NY · On-site

$60K - $90K/yr

About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay.

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from Morristown NJ office . This candidate will have technical support ...

Dark Trace

Technical Support Engineer

New York, NY · On-site

$65K - $75K/yr

Additionally, the Technical Support Engineer takes ownership of their performance with guidance, contribute to team objectives, and align their work with strategic goals. * Proven ability to work ...

ScaleOps

Technical Support Engineer- USA

New York, NY · On-site +1

About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Edison, NJ

Entry Level Technical Support Engineer information

See Edison, NJ salary details

$38.8K

$81.8K

$123.7K

How much do entry level technical support engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for entry level technical support engineer in Edison, NJ is $81,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Edison, NJ? The most popular types of Technical Support Engineer jobs in Edison, NJ are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Edison, NJ? For Entry Level Technical Support Engineer jobs in Edison, NJ, the most frequently searched job titles are:
What cities near Edison, NJ are hiring for Entry Level Technical Support Engineer jobs? Cities near Edison, NJ with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Edison, NJ as of July 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 3% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $81,818 per year, or $39.3 per hour.
Technical Support Engineer

Technical Support Engineer

CS Solutions, Inc.

Jersey City, NJ • On-site

Other

Posted 3 days ago

Job description

Job Title: Technical Support Engineer

Location: Basking Ridge, NJ Onsite

Duration: Full Time

Job Description

About the Role:

We are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams, handle incident triage, and contribute to knowledge base improvements.

Responsibilities:

  • Customer Support: Provide first-level technical support to customers. Respond to inquiries, troubleshoot issues, and resolve problems in a timely and professional manner. Ensure a high level of customer satisfaction through effective communication and problem resolution.
  • Incident Management: Monitor and triage incoming support requests via various channels (phone, email, ticketing system) and prioritize them based on urgency and impact. Log and track all customer interactions, activities, and resolutions accurately in the ticketing system.
  • Troubleshooting: Diagnose and resolve basic technical issues related to banking systems, applications, and infrastructure. Utilize knowledge bases, troubleshooting guides, and documented procedures to identify solutions or escalate to higher-level support teams when necessary.
  • Documentation and Knowledge Sharing: Contribute to the creation and maintenance of knowledge base articles, FAQs, and troubleshooting guides. Document common issues, their resolutions, and best practices to facilitate self-service for customers and improve overall efficiency.
  • Escalation Management: Escalate complex or unresolved issues to the appropriate L2 or L3 support teams, providing detailed information and following escalation procedures. Collaborate with higher-level support teams to ensure prompt and effective resolution of customer issues.
  • Collaboration and Communication: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to resolve customer issues and provide timely updates to customers.
  • Compliance and Security: Adhere to security protocols, data privacy regulations, and industry compliance standards when handling customer data and accessing sensitive systems or information

Skills:

  • Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success
  • Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment
  • Strong problem-solving skills and ability to troubleshoot basic technical issues independently
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
  • Customer-oriented mindset with a focus on delivering high-quality customer service.
  • Familiarity with ticketing systems and knowledge base tools is a plus
  • Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively
  • Willingness to learn and adapt to new technologies and tools in the banking technology domain

Experience & Qualifications:

  • A minimum of 3 years of overall experience is required.
  • Hands-on experience with tools such as Postman, Kibana, Splunk, and Grafana is required.
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Experience in Banking /payment technologies is a plus.

With Regards,

Dinesh B

CS Solutions, Inc

7525 Mitchell Road, Suite 106, Eden Prairie, MN 55344

Email ID -

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