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Entry Level Technical Support Analyst Jobs in Milwaukee, WI

Generac

Engineering Co-Op - Engines

Waukesha, WI

... to support analysis, manufacturing, assembly and service. You will also create Pro-E models ... Participants develop technical skills through challenging assignments and usage of technical tools.

Baird

Continuous Improvement Analyst

Milwaukee, WI · On-site

Provide technical support and client service via phone and email to our associates in various ... Analyze existing automated processes; work with stakeholders to solve process issues, possibly ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

The position's responsibilities require independent analysis, effective communication, and problem-solving skills. Collaborate with Broadcast teams providing technical support and oversight of ...

Fox

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

The position's responsibilities require independent analysis, effective communication, and problem-solving skills. Collaborate with Broadcast teams providing technical support and oversight of ...

Brady Corporation

HRIS Analyst

Milwaukee, WI · On-site

Provide day-to-day technical support for Workday HCM, troubleshooting errors and assisting end ... Reporting & Analytics: Utilize Excel to audit and compare large datasets using Vlookups and create ...

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Entry Level Technical Support Analyst information

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$15

$27

$42

How much do entry level technical support analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level technical support analyst in Milwaukee, WI is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $30.72 per hour, depending on experience, location, and employer.

What does an entry level technical support analyst do?

An Entry Level Technical Support Analyst assists users by troubleshooting and resolving computer hardware, software, and network issues. They typically respond to help desk tickets, guide users through solutions, and escalate complex problems to more experienced IT staff. This role may also involve installing software, maintaining system documentation, and providing basic technical training to users. It's a great starting point for a career in IT, as it provides hands-on experience with a variety of technologies.

What are the key skills and qualifications needed to thrive as an entry level technical support analyst?

To thrive as an Entry Level Technical Support Analyst, you need a solid understanding of basic IT concepts, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and manage stressful situations. These competencies ensure prompt resolution of technical issues and high levels of customer satisfaction in support environments.

What are some common challenges an entry level technical support analyst might face during their first few months on the job?

Entry Level Technical Support Analysts often encounter challenges such as quickly learning new software systems, managing a high volume of support tickets, and handling a variety of technical issues with limited prior experience. Adapting to the company's ticketing processes and effectively communicating solutions to users of varying technical backgrounds can also take time. However, most organizations provide thorough onboarding, mentorship, and ongoing training to help analysts build confidence and technical proficiency.

What is the difference between Entry Level Technical Support Analyst vs Help Desk Technician?

AspectEntry Level Technical Support AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentCorporate IT departments, tech support centers, remote supportHelp desks, call centers, on-site support roles
Employer & Industry UsageUsed across various industries including tech, finance, healthcareCommon in IT service providers, large organizations, retail

Both roles involve troubleshooting technical issues and providing user support, often requiring similar certifications. The main difference lies in the scope: Entry Level Technical Support Analysts typically handle more complex technical problems and may be involved in diagnosing network or software issues, while Help Desk Technicians focus on basic user support and issue resolution. Both roles serve as entry points into IT support careers, with overlapping skills and environments.

How do you become an entry level technical support analyst?

To become an entry level technical support analyst, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, customer service, and familiarity with operating systems like Windows or macOS; certifications such as CompTIA A+ can enhance prospects. On-the-job training is common, and strong communication skills are essential for assisting users effectively.

How to get into entry level technical support analyst with no experience?

To start as an entry-level technical support analyst with no experience, focus on developing basic IT skills, such as troubleshooting hardware and software issues, and gaining familiarity with common tools like ticketing systems. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships or volunteering can also be beneficial.

What are the most commonly searched types of Technical Support Analyst jobs in Milwaukee, WI?

The most popular types of Technical Support Analyst jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Entry Level Technical Support Analyst jobs?

Cities near Milwaukee, WI with the most Entry Level Technical Support Analyst job openings:

Entry Level Technical Support Analyst jobs near you

Project Coordinator / Technical Analyst - Remote / Telecommute

CYNET SYSTEMS

Milwaukee, WI • Remote

$23 - $28/hr

Contractor

Re-posted 27 days ago

Job description

Job Overview:

Requirement/Must Have:

  • 1+ years of experience in project management and technical analysis.
  • Strong financial industry and items processing domain knowledge.
  • Understanding of teller and distributed capture workflows within banking environments.
  • Ability to review client teller capture and sort pattern requirements and provide efficient, supportable solutions.
  • Knowledge of image cash letter processing, duplicate detection, and remittance workflows.
  • Familiarity with banking ERP, accounting systems, and check clearing platforms.

Responsibilities:

  • Implements client imaging and payments solutions (ImageCentre, DirectLink, Orbograph, Voyager, Host Integration, API) for banking and financial institution clients.
  • Serves as both Project Manager and Technical Analyst on small projects; Technical Analyst on large multi-product engagements.
  • Client-facing role requiring strong communication, solutioning, and stakeholder management skills.
  • Must work US business hours and provide after-hours & weekend support for newly implemented clients for a minimum of 2 weeks post go-live.
  • Up to 25% travel to client sites for installation, training, and go-live support (travel requirement varies by assignment).
  • Run small-scope projects independently as both Project Manager and Technical Analyst.
  • Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects.
  • Manage client expectations, scope, and escalations through go-live and stabilization phases.
  • Lead client calls, training sessions, and on-site go-live support activities.
  • Quick thinking and proactive communication in deadline-driven client environments.

Skills:

  • Strong SQL knowledge — querying, troubleshooting, and data validation.
  • Strong item processing knowledge including teller capture, distributed capture, and sort pattern requirements.
  • Ability to read and interpret data file layouts; perform data field mapping and conversion analysis.
  • Product-to-product migration experience; add-on and work order technical project delivery.
  • Cross-team collaboration and technical resource coordination.
  • Requirements gathering, gap analysis, and technical solutioning.

Qualification And Education:

  • Excellent written and verbal communication skills; strong training and documentation abilities.
  • Ability to translate client business requirements into technical platform solutions.
  • Attention to detail, quality focus, and independent judgment.
  • Adaptability and resilience; ability to manage multiple priorities simultaneously.
  • Must be available to work US business hours (North America client base).
  • After-hours and weekend availability required for minimum 2 weeks post go-live per new client.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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