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Entry Level Technical Support Analyst Remote Jobs in Portland, OR

Our specialists collaborate closely with their peers to analyze trends in customer activity and ... Respond to BIM 360 / Forma support requests * Prioritize critical technical issues and monitoring ...

This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS ...

You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Prior technical support experience preferred, especially in IRT or related field * Multilingual ...

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Showing results 1-20

Entry Level Technical Support Analyst Remote information

See Portland, OR salary details

$16

$29

$46

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level technical support analyst remote in Portland, OR is $29.20, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $33.12 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Portland, OR? For Entry Level Technical Support Analyst Remote jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Portland, OR look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Portland, OR are:
What cities near Portland, OR are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Portland, OR with the most Entry Level Technical Support Analyst Remote job openings:
Infographic showing various Entry Level Technical Support Analyst Remote job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $60,742 per year, or $29.2 per hour.

Full-time

Posted 19 days ago


Canon Medical Systems USA rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

229th of 487 rated machine equipment manufacturers


Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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