The ideal candidate will have a strong background in customer service, technical support, and ... Remote work Medical Informatics Engineering and Enterprise Health are equal-opportunity employers.
Quick apply
The ideal candidate will have a strong background in customer service, technical support, and ... Remote work Medical Informatics Engineering and Enterprise Health are equal-opportunity employers.
Quick apply
The ideal candidate will have a strong background in customer service, technical support, and ... Remote work Medical Informatics Engineering and Enterprise Health are equal-opportunity employers.
Provide technical support and sales solutions by gathering data, preparing quotes and presentations ... and analytical skills. Highly organized, self-disciplined, and reliable in managing ...
Provide technical support and sales solutions by gathering data, preparing quotes and presentations ... and analytical skills. Highly organized, self-disciplined, and reliable in managing ...
Provide technical support and sales solutions by gathering data, preparing quotes and presentations ... and analytical skills. Highly organized, self-disciplined, and reliable in managing ...
Provide technical support and sales solutions by gathering data, preparing quotes and presentations ... and analytical skills. Highly organized, self-disciplined, and reliable in managing ...
Fort Wayne, IN ยท Remote
Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:
Fort Wayne, IN ยท Remote
Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:
Fort Wayne, IN ยท Remote
$85K - $95K/yr
Fully Remote Pay: From $85,000 per year (based of off experience) About Total Care ABA: Total Care ... With competitive salaries, open communication, and extensive support, we ensure that you have ...
Quick apply
Fort Wayne, IN ยท Remote
$85K - $95K/yr
Fully Remote Pay: From $85,000 per year (based of off experience) About Total Care ABA: Total Care ... With competitive salaries, open communication, and extensive support, we ensure that you have ...
Fort Wayne, IN ยท Remote
$2.2K - $3.0K/wk
Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually ... Provide full support to drivers while on the road * Handle back-office work: rate confirmations ...
Fort Wayne, IN ยท Remote
$2.2K - $3.0K/wk
Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually ... Provide full support to drivers while on the road * Handle back-office work: rate confirmations ...
Fort Wayne, IN ยท On-site +1
$2.2K - $3.0K/wk
Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually ... Provide full support to drivers while on the road * Handle back-office work: rate confirmations ...
Fort Wayne, IN ยท On-site +1
$2.2K - $3.0K/wk
Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually ... Provide full support to drivers while on the road * Handle back-office work: rate confirmations ...
Fort Wayne, IN ยท Remote
$90 - $120/hr
Scope of Work * Analyze complex datasets related to medicinal chemistry using advanced ... Provide detailed scientific input and content to support the development and training of AI models.
Fort Wayne, IN ยท Remote
$90 - $120/hr
Scope of Work * Analyze complex datasets related to medicinal chemistry using advanced ... Provide detailed scientific input and content to support the development and training of AI models.
Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...
Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...
Fort Wayne, IN ยท Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...
Fort Wayne, IN ยท Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Auburn, IN ยท Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Auburn, IN ยท Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...
Fort Wayne, IN ยท Remote
$70 - $90/hr
Investigate and analyze the development, morphology, and behavior of microscopic organisms ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...
Fort Wayne, IN ยท Remote
$70 - $90/hr
Investigate and analyze the development, morphology, and behavior of microscopic organisms ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...
Fort Wayne, IN ยท Remote
$89K - $113K/yr
They will support continuous improvement, advise on new features and execute system changes. In ... Process optimization and technical curiosity oriented * Ability to translate Talent needs into ...
Fort Wayne, IN ยท Remote
$89K - $113K/yr
They will support continuous improvement, advise on new features and execute system changes. In ... Process optimization and technical curiosity oriented * Ability to translate Talent needs into ...
Fort Wayne, IN ยท Remote
$70 - $90/hr
Conduct qualitative and quantitative chemical analyses and experiments to support product ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Fort Wayne, IN ยท Remote
$70 - $90/hr
Conduct qualitative and quantitative chemical analyses and experiments to support product ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
$15.18 - $17.70
9% of jobs
$17.70 - $20.22
12% of jobs
$20.94 is the 25th percentile. Wages below this are outliers.
$20.22 - $22.75
16% of jobs
The median wage is $24.60 / hr.
$22.75 - $25.27
18% of jobs
$25.27 - $27.79
12% of jobs
$29.75 is the 75th percentile. Wages above this are outliers.
$27.79 - $30.32
11% of jobs
$30.32 - $32.84
10% of jobs
$32.84 - $35.36
6% of jobs
$35.36 - $37.88
3% of jobs
$37.88 - $40.41
1% of jobs
$40.41 - $42.93
2% of jobs
$15
$27
$42
| Aspect | Entry Level Technical Support Analyst Remote | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, often the same |
| Work Environment | Remote, home-based support for technical issues | Typically on-site or remote, assisting end-users |
| Industry Usage | Common in IT, tech companies, and support services | Widespread across various industries including healthcare, education, and corporate |
| Job Focus | Diagnosing and resolving technical problems remotely | Providing technical assistance and troubleshooting |
Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.
Fort Wayne, IN โข Remote
Full-time
Re-posted 9 days ago
We are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to Enterprise Health/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.
Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.
Key Responsibilities
Consult with customers on EMR optimization efforts.
Provide best practices to ensure customer success with the EMR.
Perform complex configurations to improve workflow efficiencies.
Provide an exceptional customer experience in every interaction.
Provide training to client users during deployment to alleviate the training burden from the project team.
Provide ongoing product education for existing customers.
Escalate bug fixes to appropriate staff as needed.
Take initiative to maximize opportunities for personal growth in product knowledge.
Assist the deployment team with onboarding tasks.
Requires up to 10% travel.
Required Qualifications
Education: Must obtain applicable product certifications within 90 days of hire.
Experience:
2+ years of experience providing customer service/support to commercial clients.
Experience using and troubleshooting business applications.
Effective written and verbal communication skills.
Skills:
Ability to clearly communicate with professional clients at all levels.
Strong organizational skills.
Oral presentation, training, and public speaking experience.
Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.
At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:
Competitive compensation
Comprehensive benefits package including medical/dental/vision insurance
401k with company match
Unlimited Paid-Time off
Quarterly bonus program
Flexible work schedule
Remote work
Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.