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Entry Level Technical Support Analyst Remote Jobs in Fort Wayne, IN

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Workday Absence & HCM Senior Analyst

Fort Wayne, IN ยท Remote

$89K - $113K/yr

They will support continuous improvement, advise on new features and execute system changes. In ... Process optimization and technical curiosity oriented * Ability to translate Talent needs into ...

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Entry Level Technical Support Analyst Remote information

See Fort Wayne, IN salary details

$15

$27

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level technical support analyst remote in Fort Wayne, IN is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $30.82 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Fort Wayne, IN? For Entry Level Technical Support Analyst Remote jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Fort Wayne, IN look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Fort Wayne, IN with the most Entry Level Technical Support Analyst Remote job openings:

Application Support Specialist- EMR

Medical Informatics Engineering/Enterprise Health

Fort Wayne, IN โ€ข Remote

Full-time

Re-posted 9 days ago


Job description

We are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to Enterprise Health/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.

Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

Key Responsibilities

  • Consult with customers on EMR optimization efforts.

  • Provide best practices to ensure customer success with the EMR.

  • Perform complex configurations to improve workflow efficiencies.

  • Provide an exceptional customer experience in every interaction.

  • Provide training to client users during deployment to alleviate the training burden from the project team.

  • Provide ongoing product education for existing customers.

  • Escalate bug fixes to appropriate staff as needed.

  • Take initiative to maximize opportunities for personal growth in product knowledge.

  • Assist the deployment team with onboarding tasks.

  • Requires up to 10% travel.

Required Qualifications

  • Education: Must obtain applicable product certifications within 90 days of hire.

  • Experience:

    • 2+ years of experience providing customer service/support to commercial clients.

    • Experience using and troubleshooting business applications.

    • Effective written and verbal communication skills.

  • Skills:

    • Ability to clearly communicate with professional clients at all levels.

    • Strong organizational skills.

    • Oral presentation, training, and public speaking experience.

    • Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.

Why Join Us?

At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:

  • Competitive compensation

  • Comprehensive benefits package including medical/dental/vision insurance

  • 401k with company match

  • Unlimited Paid-Time off

  • Quarterly bonus program

  • Flexible work schedule

  • Remote work

Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.