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Entry Level Technical Support Analyst Remote Jobs in Canton, OH

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Technical Support Analyst Remote information

See Canton, OH salary details

$14

$25

$40

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level technical support analyst remote in Canton, OH is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.18 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Canton, OH?

For Entry Level Technical Support Analyst Remote jobs in Canton, OH, the most frequently searched job titles are:

What cities near Canton, OH are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Canton, OH with the most Entry Level Technical Support Analyst Remote job openings:

Service Operations Representative(100% Remote)

North Canton, OH • On-site, Remote

Three Point Solutions, Inc.
Recruiting and Staffing Services • 11 - 50 employees

Contractor

Re-posted 26 days ago


Job description

Job Title: Service Ops Representative (100% Remote)
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)

Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
  • Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
  • Administer corrective actions to ensure expedient resolution.
  • Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
  • Document and provide timely updates on incidents as they occur.
  • Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
  • Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
  • Perform related duties as required or requested by the Team Manager.

Qualifications:
Education:
  • HS diploma or equivalent required.
  • Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.

Experience:
  • Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
  • Experience working in a contact center environment, with an understanding of equivalent operational experience.

Skills:
  • Strong technical, analytical, communication, and problem-solving skills.
  • Excellent interpersonal skills.
  • Autonomy, initiative, and a strong sense of accountability.
  • Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
  • Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
  • Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
  • Strong problem-solving and teamwork skills.
  • Capacity to meet deadlines and work under pressure with a strong sense of accountability.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bilingual skills (e.g., English/French) are an asset but not required.

Additional Requirements:
  • Performs other related responsibilities, as assigned, to support specific department/business needs.

This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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