ZipRecruiter

Log In

2

Entry Level Tech Support Jobs in Hollywood, FL (NOW HIRING)

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Passionate about technology with basic technical knowledge * Comfortable providing phone support to ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Passionate about technology with basic technical knowledge * Comfortable providing phone support to ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Passionate about technology with basic technical knowledge * Comfortable providing phone support to ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Passionate about technology with basic technical knowledge * Comfortable providing phone support to ...

Apex Informatics

Customer Support Technician

Boca Raton, FL · On-site

$17.25 - $23.50/hr

Effective under pressure, with strong organizational and time-management skills. * Entry-level Tier 1 role supporting low- to medium-complexity issues. * Works under general guidance from senior IT ...

Robert Half

Help Desk/Desktop Support Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on ...

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... on ADP technology, and more. You carry the weight of ADP's service reputation and client ...

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

... * Entry-Level Customer Support Representative Are you a recent graduate looking to launch your ... on ADP technology, and more. You carry the weight of ADP's service reputation and client ...

next page

Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Hollywood, FL

Entry Level Tech Support information

See Hollywood, FL salary details

$24.8K

$39.9K

$60.5K

How much do entry level tech support jobs pay per year?

As of Sep 1, 2026, the average yearly pay for entry level tech support in Hollywood, FL is $39,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,400.00 and $43,100.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are popular job titles related to Entry Level Tech Support jobs in Hollywood, FL?

For Entry Level Tech Support jobs in Hollywood, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Hollywood, FL look for?

The top searched job categories for Entry Level Tech Support jobs in Hollywood, FL are:

What cities near Hollywood, FL are hiring for Entry Level Tech Support jobs?

Cities near Hollywood, FL with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Hollywood, FL as of August 2026, with employment types broken down into 76% Full Time, 8% Part Time, 8% Temporary, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,881 per year, or $19.2 per hour.

IT Support Technician

KB Global Inc

Pompano Beach, FL • On-site

$20.25 - $27.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Looking for an IT Support Technician to provide remote and on-site support. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.

Responsibilities

  • Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
  • Manage ticket queue to ensure timely resolution
  • Provide customer support using remote connection software
  • Provide thorough documentation on each customer interaction
  • Prioritize ticketing system flow by following SOPs and KB articles for resolution
  • Meet or exceed KPI goals
  • Troubleshooting of the following, though not limited to:
    • Advanced desktop issues
    • VPN connectivity
    • Entry-level server support
    • Hardware issues
    • Line of business support
    • Office 365
    • Active Directory

Requirements

  • IT Fundamentals and A+ certifications, or equivalent professional experience
  • 1+ year of professional help desk experience
  • Strong customer service skills
  • High attention to detail
  • Ability to follow instructions and policies
  • Ability to adapt to changing and fast-moving environments
  • Strong phone skills
  • Prior MSP experience preferred

Benefits:

  • Internal advancement (eligible for promotions every 6 months!)
  • Medical/Dental/Vision health plans
  • PTO/Sick/Holiday pay
  • Incredible culture
  • Explosive company growth
  • Training provided