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Entry Level Tech Support Jobs in Delray Beach, FL

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Passionate about technology with basic technical knowledge * Comfortable providing phone support to ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Passionate about technology with basic technical knowledge * Comfortable providing phone support to ...

Apex Informatics

Customer Support Technician

Boca Raton, FL · On-site

$17.25 - $23.50/hr

Effective under pressure, with strong organizational and time-management skills. * Entry-level Tier 1 role supporting low- to medium-complexity issues. * Works under general guidance from senior IT ...

LARSON CANDO INC

IT Coordinator

Tamarac, FL · On-site

This is an excellent opportunity for an entry-level IT professional seeking to develop technical skills while supporting mission-critical business operations in a regulated aviation environment. Key ...

Varsity Tutors

CompTIA A+ Tutor

Fort Lauderdale, FL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Sunrise, FL · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

One Touch Technologies Inc

Be Seen First

Home Automation Technicians Helper

Deerfield Beach, FL · On-site

$17 - $22/hr

This is a great ground floor entry level position for the right person. Do you have some experience ... - Strong understanding of networking principles, including Wi-Fi, Ethernet, and smart device ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Delray Beach, FL

Entry Level Tech Support information

See Delray Beach, FL salary details

$25.4K

$40.8K

$62K

How much do entry level tech support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for entry level tech support in Delray Beach, FL is $40,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $44,100.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What job categories do people searching Entry Level Tech Support jobs in Delray Beach, FL look for?

The top searched job categories for Entry Level Tech Support jobs in Delray Beach, FL are:

What cities near Delray Beach, FL are hiring for Entry Level Tech Support jobs?

Cities near Delray Beach, FL with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Delray Beach, FL as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $40,828 per year, or $19.6 per hour.

IT Support Technician

KB Global Inc

Pompano Beach, FL • On-site

$20.25 - $27.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Looking for an IT Support Technician to provide remote and on-site support. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.

Responsibilities

  • Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
  • Manage ticket queue to ensure timely resolution
  • Provide customer support using remote connection software
  • Provide thorough documentation on each customer interaction
  • Prioritize ticketing system flow by following SOPs and KB articles for resolution
  • Meet or exceed KPI goals
  • Troubleshooting of the following, though not limited to:
    • Advanced desktop issues
    • VPN connectivity
    • Entry-level server support
    • Hardware issues
    • Line of business support
    • Office 365
    • Active Directory

Requirements

  • IT Fundamentals and A+ certifications, or equivalent professional experience
  • 1+ year of professional help desk experience
  • Strong customer service skills
  • High attention to detail
  • Ability to follow instructions and policies
  • Ability to adapt to changing and fast-moving environments
  • Strong phone skills
  • Prior MSP experience preferred

Benefits:

  • Internal advancement (eligible for promotions every 6 months!)
  • Medical/Dental/Vision health plans
  • PTO/Sick/Holiday pay
  • Incredible culture
  • Explosive company growth
  • Training provided