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Entry Level Tech Support Jobs in Dacula, GA (NOW HIRING)

KCI Technologies Inc.

Entry Level Estimator

Duluth, GA · On-site

... supporting and developing our team. We reward integrity and commitment, and when we do well, you do ... THE COMPANY KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and ...

KCI Technologies Inc.

Entry Level Estimator

Duluth, GA · On-site

... supporting and developing our team. We reward integrity and commitment, and when we do well, you do ... THE COMPANY KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Dacula, GA

Entry Level Tech Support information

See Dacula, GA salary details

$24.8K

$40K

$60.7K

How much do entry level tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for entry level tech support in Dacula, GA is $40,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $43,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What cities near Dacula, GA are hiring for Entry Level Tech Support jobs? Cities near Dacula, GA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Dacula, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,008 per year, or $19.2 per hour.

Neurodiagnostic Technologist - Full Time - Hours Vary

Northeast Georgia Health System

Gainesville, GA • On-site

Full-time

Posted 3 days ago

New

Northeast Georgia Health System rating

7.3

Company rating: 7.3 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

304th of 887 rated healthcare providers

Job description

Job Category:
Allied Health
Work Shift/Schedule:
Varies
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Under the direction of a Neurologist and Supervisor, performs neurophysiology studies at a technical level and are trained to understand with complete competency in recognizing normal and abnormal electrical activity. This will include the following technical detail, test set-up, electrode application, and maintaining patient safety during clinically significant events. Performs a variety of technical procedures that require independent judgment with ingenuity and initiative to apply neurophysiology techniques for neurological diagnosis. Assumes responsibility for designated areas of procedures required. The scope of care includes age groups ranging from newborn to elderly.
Minimum Job Qualifications
  • Licensure or other certifications: Current and Maintain BCLS; EEG Certification required at time of hire or within three years.
  • Educational Requirements: High School Diploma or GED.
  • Minimum Experience:
  • Other:

Preferred Job Qualifications
  • Preferred Licensure or other certifications: Board registry eligible preferred.
  • Preferred Educational Requirements: Enrollment or completion of a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited Electroneurodiagnostic Program, ABRET approved Neurodiagnostic Training program or an Associate's Degree or higher from an accredited college or university preferred.
  • Preferred Experience: At least 6 (six) months of direct patient care experience. One Year of supervised training/clinical experience in a lab setting preferred. Experience with multiple modalities desired: EEG Electroencephalography, EP - Evoked Potentials, IOM - Intraoperative Monitoring, LTM - Long Term Monitoring and NCS - Nerve Conduction Studies preferred
  • Other:

Job Specific and Unique Knowledge, Skills and Abilities
  • Ability to perform quality neurodiagnostic procedures.
  • Ability to work independently and effectively with others.
  • Entry level PC and Microsoft Windows knowledge.
  • Basic computer skills.
  • Ability to communicate effectively and clearly.

Essential Tasks and Responsibilities
  • Technologist is familiar with the protocols for completion of the technical report, charging procedures, and logging the patient into files.
  • Operates neurodiagnostic equipment according to equipment specifications and produces quality studies.
  • Adheres to infection control and safety practices.
  • Maintains work area in a neat and orderly fashion.
  • Maintains electroneurodiagnostic unit during study, identifies and performs basic/intermediate technical troubleshooting including identification of artifact and elimination, understands why and how to repair bad electrodes.
  • Follows good safety practices; e.g. infection control standards, measuring and lead placement, patient observation/documentation, cleaning equipment and supplies.
  • Produces quality studies consistently within established protocols.
  • Maintains patient records according to department procedure.
  • Properly assess patient according to exam ordered with appropriate documentation (i.e. check order, review patient history and diagnosis, patient preparation).
  • Provide patient education pertinent to exam being performed and document in patient record.
  • Meet productivity standards as defined by the department.
  • Performs non-technical duties as assigned (i.e., stock rooms, transport patients, order supplies).
  • Attends department meetings.
  • Participate in assigned training and education courses.
  • Stocks supplies and prepares patient rooms for EEG procedures.
  • Perform special projects and any other related duties as assigned.
  • Continually monitors patients undergoing cEEG recording for safety via remote video monitoring.
  • Alerts nursing and/or technologist staff when clinical seizures or other paroxysmal events occur.
  • Communicates with patients and clinical staff to obtain information when events occur.
  • Documents observations on patient's EEG recording as well as in patient's electronic medical record (EMR).
  • Assists neurodiagnostic technologists as needed (restocking supplies, electrode removal & maintenance, etc.
  • Under the direct supervision of a Neurodiagnostic Technologist, the Neurodiagnostic Assistant will learn how to perform various neurodiagnostic procedures.
  • Recognizes patient or environmental artifact on the study. Documents, eliminates or takes proper measures to monitor the artifact.
  • Troubleshoots equipment problems and communicates with Biomed, manufacturer tech support or supervisor.
  • Facilitate workflow of the department with a variety of skills, such as burning CDs, cleaning equipment and other office skills.
  • Recognize, classify and document interictal, ictal and post-ictal activity.

Physical Demands
  • Weight Lifted: Up to 50 lbs, Frequently 31-65% of time
  • Weight Carried: Up to 50 lbs, Frequently 31-65% of time
  • Vision: Heavy, Constantly 66-100% of time
  • Kneeling/Stooping/Bending: Frequently 31-65%
  • Standing/Walking: Constantly 66-100%
  • Pushing/Pulling: Frequently 31-65%
  • Intensity of Work: Frequently 31-65%
  • Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

What Northeast Georgia Health System employees say

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About Northeast Georgia Health System

Sourced by ZipRecruiter

Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to improving the health and quality of life of the people of Northeast Georgia. Through the services of a medical staff of more than 800 physicians, the residents of Northeast Georgia enjoy access to the state’s finest and most comprehensive medical services. It is our mission to improve the health of our community in all we do.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Gainesville, GA, US

Year founded

1951

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