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Entry Level Support Jobs in Monroe, NC (NOW HIRING)

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Entry Level Support information

See Monroe, NC salary details

$10

$17

$24

How much do entry level support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level support in Monroe, NC is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.94 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Monroe, NC?

The most popular types of Support jobs in Monroe, NC are:

What cities near Monroe, NC are hiring for Entry Level Support jobs?

Cities near Monroe, NC with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Monroe, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,852 per year, or $17.2 per hour.

Entry Level Sales Representative Work From Home

Symmetry

Charlotte, NC • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

Entry Level Sales Representative Work From Home
Must be authorized to work in the US, no work visas offered at this time
Organization Description:
The McLean Agency & Accolades
Best Places to Work for Recent Grads, ExperienceTM a ConnectEDU company, 2012
Top Company Cultures, Entrepreneur Magazine, 2017 & 2018
Inc. 5000 Fastest Growing Private Companies in America, Inc. Magazine, 2016, 17, 18, 19, 20 & 21.
CultureIQ and Entrepreneur's Top Company Culture List, 2019
Job Details:
The McLean Agency is a financial services company serving mid-market families that work hard to provide a life and lifestyle worth protecting from the everyday worries of life. We help them by putting a shield of protection between their families and the financial losses that occur when unexpected downturns in the economy, critical illness, disability, or death make an unwelcome entry into their lives.
That's where we come in.
Armed with a full suite of simple, easy to understand programs we are able to:
Identify and meet their needs with a simple, proven process
Help them to protect their families in comprehensive, budget conscious ways
Give them clarity and peace of mind, and
Build client for life relationships that are exceptionally valuable for them and very profitable for our top tier Enrollment Specialists
We are currently hiring both Entry Level and Licensed Insurance Enrollment Specialists to help the families who have requested our assistance. We offer industry leading compensation which is commission only, support, and advancement opportunities to attract, retain and develop quality people into highly trained specialists that are growing with our company for the long term.
Do you qualify:
Are you coachable?
Are you a hard worker who is eager to learn how to be a high value pro?
Are you willing to grow and challenge yourself personally and professionally to be able to add value and make a great income for your work?
Are youself disciplined, so you can get the most out of a flexible schedule?
Are you ready?
We put the future back in your hands by empowering you to get the most out of your career. You will learn how to give the most to it while keeping your family life central.
If you answered yes to all these questions and are ready to get trained, get paid, and most importantly GET FREEDOM, apply now to schedule an interview with one of our Regional Sales Managers within 24-48 hours.
Responsibilities:
- Operate CRM
- Dial clients that have reached out to us for protection.
Requirements:
- Must have an active life insurance license or be willing to obtain one.
The McLean Agency | Regional Sales Manager
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
SFG0026845
Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009

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