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Entry Level Support Jobs in Graham, NC (NOW HIRING)

NC SECU

Tax-Advantaged Solutions Associate

Raleigh, NC · On-site

$56K - $75K/yr

Essential Responsibilities: * (30%) Entry-Level Support & Inquiries: Respond to fundamental member and branch inquiries regarding tax-advantaged accounts. Provide courteous, accurate information on ...

Fisher Organization

Entry-Level Remote Sales

Elon, NC · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Durham, NC · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Elon, NC · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Durham, NC · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Nexera

Entry Level Remote Sales Role

Greensboro, NC · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Nexera

Entry Level Remote Sales Role

Chapel Hill, NC · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Nexera

Entry Level Remote Sales Role

Morrisville, NC · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Fisher Organization

Remote Entry-Level Sales

Elon, NC · On-site

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Fisher Organization

Remote Entry-Level Sales

Elon, NC · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

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All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Graham, NC

Entry Level Support information

See Graham, NC salary details

$9

$14

$21

How much do entry level support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level support in Graham, NC is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $16.44 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Graham, NC?

The most popular types of Support jobs in Graham, NC are:

What cities near Graham, NC are hiring for Entry Level Support jobs?

Cities near Graham, NC with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $31,080 per year, or $14.9 per hour.

JOIN OUR TALENT POOL (Mental Health and Substance Use Disorder Services)

Pathways to Life, Inc

Durham, NC • On-site

$15 - $19.50/hr

Full-time

Re-posted 15 hours ago

Job description

We review every application based on the skills and experience needed across our services. If your profile matches a current or upcoming role, we will contact you with a specific opportunity within our organisation.

This is a single application process used across multiple mental health and substance use services. Instead of advertising each role separately, we maintain a talent pool so we can hire quickly when needs arise.

If you are interested, please complete the application form and select the service areas and roles you would like to be considered for.

Service areas we hire for

Please select one or more areas of interest:

ACTT (Assertive Community Treatment Team)

  • Intensive, multidisciplinary community treatment for individuals with severe and persistent mental health needs
  • High-frequency outreach, crisis response, and long-term stabilization support

CST (Community Support Team)

  • Community-based mental health support focused on recovery, independence, and ongoing engagement
  • Structured support for individuals stepping down from higher intensity services or needing preventative intervention

IIH (Intensive In-Home Services)

  • Family-focused, in-home therapeutic support for children, adolescents, and caregivers
  • Support aimed at reducing risk of out-of-home placement and improving family functioning

Personal Care Services

  • Daily living support (ADLs) for individuals with mental health, disability, or substance use recovery needs
  • Assistance with routines, safety, and maintaining independence

Tailored Care Management

  • Care coordination for individuals with complex behavioral health and social needs
  • Connecting clients to clinical services, housing, benefits, and community resources

Administrative Teams

  • Intake, scheduling, documentation, and coordination support
  • Ensuring continuity between clinical teams, clients, and external partners
Roles we commonly hire for

We recruit across all experience levels, from entry-level support roles to licensed clinical positions:

Clinical & Community Support

  • Qualified Mental Health Professional (QMHP)
  • Behavioral Health Technician / Support Worker
  • Peer Support Specialist
  • Case Manager
  • Care Coordinator
  • Licensed Clinical Staff (LCSW, LCMHC, LPC, LMFT where applicable)

ACTT & CST Services

  • ACTT Team Member (multidisciplinary intensive support)
  • CST Specialist / Community Support Worker

IIH Services

  • IIH Specialist / In-Home Support Worker
  • Family Support Technician

Care Management

  • Tailored Care Manager
  • Service Coordinator

Administrative

  • Intake Specialist
  • Scheduling / Operations Coordinator
  • Documentation / Records Support
Education, experience & licensing

We work across a wide range of qualifications depending on role:

  • Entry-level support roles: high school diploma or equivalent, plus relevant lived or work experience
  • Behavioral health support roles: associate degree or equivalent experience in human services, psychology, or related fields
  • Professional roles: bachelor's degree in social work, psychology, counseling, or related field
  • Licensed clinical roles: active state licensure where required (e.g. LCSW, LCMHC, LPC, LMFT)

We also value:

  • Lived experience in recovery (especially for peer support roles)
  • Direct experience in mental health or substance use services
  • Trauma-informed, person-centered approaches

Certifications may include CPR/First Aid, crisis intervention training, or other state-specific behavioral health requirements depending on role.

What we look for

We review applications based on:

  • Experience supporting individuals with mental health and/or substance use needs
  • Ability to work in structured, often high-need community environments
  • Communication and documentation skills appropriate to care coordination and clinical support
  • Collaboration across clinical, family, and administrative teams
  • Commitment to recovery-oriented, person-centered care
How the talent pool works
  1. Submit your application and CV
  2. Select the service areas and roles you are interested in
  3. We review and tag your profile based on experience and qualifications
  4. When a role opens, we search this talent pool first
  5. If there is a match, we contact you with:
    • Role details
    • Service assignment (ACTT, CST, IIH, Personal Care, Care Management, or Admin)
    • Requirements and next steps
Why apply
  • One application across all behavioural health service areas
  • Consideration for multiple roles at different levels of responsibility
  • Continuous review for future openings without reapplying
  • Opportunities across clinical, community, and administrative pathways
Apply

Click "Apply" and submit your CV.
Please select all service areas and roles that match your experience or interest so we can align your application with upcoming opportunities.


Apply