ZipRecruiter

Log In

2

Entry Level Support Jobs in Grand Prairie, TX (NOW HIRING)

Collabera LLC

Entry Level Support

Addison, TX · On-site

$22 - $23/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18 Months Contract [Possibility for FTE ...

Kiongroup

Controls Engineer Technical Support

Plano, TX

$65K - $140K/yr

Handle escalated cases from entry-level support and collaborate with Experts for complex problems. Maintain accurate records in ERP and ticketing systems (SAP, Oracle, Jira). Assist in implementing ...

Kiongroup

Controls Engineer Technical Support

Plano, TX

$65K - $140K/yr

Handle escalated cases from entry-level support and collaborate with Experts for complex problems. Maintain accurate records in ERP and ticketing systems (SAP, Oracle, Jira). Assist in implementing ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX

$16.25 - $18/hr

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training Provided Ready to break into the IT field? This role is perfect for someone eager to learn, grow, and build ...

Clean Living Agency

Entry Level Sales

Hurst, TX · On-site

$900 - $1.3K/wk

As a General Help / Entry Level team member, you will play a vital role in supporting and assisting in the set up and display of the Avalir Platinum system. No prior experience is necessary-just your ...

Clean Living Agency

Entry Level Sales

Hurst, TX · On-site

$900 - $1.3K/wk

As a General Help / Entry Level team member, you will play a vital role in supporting and assisting in the set up and display of the Avalir Platinum system. No prior experience is necessary-just your ...

Clean Living Agency

Entry Level Sales

Hurst, TX · On-site

$900 - $1.3K/wk

As a General Help / Entry Level team member, you will play a vital role in supporting and assisting in the set up and display of the Avalir Platinum system. No prior experience is necessary-just your ...

next page

Showing results 1-20

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Grand Prairie, TX

Entry Level Support information

See Grand Prairie, TX salary details

$11

$17

$24

How much do entry level support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level support in Grand Prairie, TX is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.33 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Grand Prairie, TX?

The most popular types of Support jobs in Grand Prairie, TX are:

What cities near Grand Prairie, TX are hiring for Entry Level Support jobs?

Cities near Grand Prairie, TX with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Grand Prairie, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,604 per year, or $17.6 per hour.

Entry Level Support

Collabera LLC

Addison, TX • On-site

$22 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Entry Level IT Support


Location: Addison, TX 75001
Work Arrangement: Hybrid (4 day onsite in a week)
Client Industry: Banking/Finance
Duration: 18 Months Contract [Possibility for FTE Conversion]
Schedule: Monday to Friday, 8 AM 5 PM EST


About the Role


We are hiring a Entry Level IT Support. This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.


Key Responsibilities



  • Provide first-line technical support to internal users through phone and live chat.

  • Troubleshoot basic issues related to MS applications and proprietary systems.

  • Manage multiple live chats while maintaining a high level of customer service.

  • Identify, troubleshoot, and resolve basic technical issues within established guidelines.

  • Clearly document incidents, troubleshooting steps, and resolutions in support tickets.

  • Escalate unresolved issues to second-line support teams with accurate and detailed documentation.

  • Work closely with peers, technical Subject Matter Experts, and global support teams.

  • Prioritize multiple requests while maintaining service-level and quality expectations.


What We re Looking For



  • Entry level college/university grads.

  • Excellent Communication, Client Care / Customer Service skills.

  • Work well as a team and build relationships to the global partners.

  • Excellent organizational skills, with the ability to prioritize workload.

  • Ability to multitask and maintain focus on all areas of responsibility concurrently.

  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.

  • Able to work in a fast-paced environment.


Compensation


Hourly Rate: $22 $23 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?


Apply now or reach out to Saurabh Bera at for more information. We look forward to speaking with you!


The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.

Apply