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Entry Level Support Jobs in Detroit, MI (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Detroit, MI · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

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Entry Level Support information

See Detroit, MI salary details

$11

$18

$25

How much do entry level support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level support in Detroit, MI is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Detroit, MI?

The most popular types of Support jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Entry Level Support jobs?

Cities near Detroit, MI with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,283 per year, or $18.4 per hour.

Administrative Support - Multi Tasking - Entry Level

J&B Medical Supply Co Inc

Wixom, MI • On-site

$18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago

Job description

Description:

Are you looking for a new career path? Do you have excellent computer skills?


APPLY NOW!


We are seeking a detail-oriented and reliable person to train in Accounts Receivable (AR) functions and learn administrative backup for front desk operations and occasional company errands as needed. This role is ideal for someone who is organized, flexible, and wanting to learn and GROW!

Monday - Friday 8:30 am to 5:00PM


Below are the areas your training will be focusing on.

Accounts Receivable Support:

  • Process and post customer payments (checks, ACH, credit cards)
  • Generate and distribute invoices in a timely manner
  • Monitor accounts for overdue payments and assist with collections follow-up
  • Reconcile AR accounts and resolve discrepancies
  • Maintain accurate financial records and documentation
  • Assist with month-end closing activities related to AR

Administrative & Front Desk Support:

  • Provide backup front desk coverage, including answering phones and greeting visitors
  • Handle incoming and outgoing mail and packages
  • Assist with scheduling, filing, and general office organization
  • Support various administrative tasks as needed

Errand & Office Support:

  • Run occasional business-related errands (bank deposits, supply pickups, etc.)
  • Assist with office supply inventory and restocking
  • Provide general support to ensure smooth day-to-day office operations

Requirements:

Qualifications

  • High school diploma or equivalent required; Associate’s degree in Accounting or related field preferred
  • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with accounting software a plus
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Strong communication and customer service skills
  • Ability to multitask and adapt in a dynamic environment
  • MUST have Valid driver’s license

Other Duties

All other duties as assigned by management.

***** This is a full time direct hire opportunity! Full benefits package! Health, Dental, Optical! PTO! Paid Holiday's!!

APPLY NOW!