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Entry Level Service Desk Jobs in Matawan, NJ (NOW HIRING)

Royale Company

Porter NYC

New York, NY · On-site

$16.50 - $18/hr

We partner with luxury apartments and condominiums to provide great customer service to residents ... This position is an entry level position, so no porter experience is necessary, however we do look ...

Project Renewal

Shift Supervisor

New York, NY · On-site

$40K/yr

... larger social service nonprofits in New York City. Title: Shift Supervisor Program: Clinton ... Ensures that sufficient Front Desk/Case Aide staff is available to cover each shift, making ...

projectrenewal

Shift Supervisor

New York, NY · On-site

$40K/yr

... larger social service nonprofits in New York City. Title: Shift Supervisor Program: Clinton ... Ensures that sufficient Front Desk/Case Aide staff is available to cover each shift, making ...

MetTel

Pricing Analyst

Holmdel, NJ · On-site

$60K/yr

We are seeking an entry-level Pricing Analyst with strong Excel skills, an analytical mindset, and ... Deal Desk Analyst, Pricing and Profitability Analyst, Pricing Strategy, Pricing Manager, Service ...

Peak Systems

Be Seen First

Temporary IT Support Technician - iPad Support / Field Technician

New York, NY · On-site

$24 - $26/hr

This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop Support Technicians, Field Service Technicians, and entry-level IT professionals . Technicians will ...

Soho House & Co.

Club Reception - Ludlow House

New York, NY · On-site

$16.50 - $21/hr

Responsibilities also entail excellent service to all guests, members and staff via friendliness ... Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet

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Entry Level Service Desk information

See Matawan, NJ salary details

$8

$20

$39

How much do entry level service desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level service desk in Matawan, NJ is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.57 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Matawan, NJ?

The most popular types of Service Desk jobs in Matawan, NJ are:

What cities near Matawan, NJ are hiring for Entry Level Service Desk jobs?

Cities near Matawan, NJ with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Matawan, NJ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,563 per year, or $20.9 per hour.

Soho Works Receptionist - 10 Jay Street (Dumbo)

Soho House & Co.

New York, NY • On-site

$23/hr

Full-time

Posted 23 days ago

Job description

The role…

At Soho Works, a Receptionist, is responsible for welcoming, directing or signing in all members and guests to the Soho Works property. You will also be responsible for maintaining the reception desk, coffee station and handle basic computer / AV duties as well as performing Guest List responsibilities.

A successful Receptionist is responsible for being knowledgeable on all aspects of the property, neighborhood and fostering the "home away from home" feeling. We hope that you're a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome!

Main Duties

  • Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner with complete overview of site offerings and where to find additional resources if needed
  • Answer high-volume phone lines and conduct office services including courier bookings, binding, bulk, printing, laminating, postage (receiving/sending) etc.; familiarity with all costs/procedures
  • Understand best practices when asked question regarding catering menus, hours of operation and amenity availability/pricing
  • Maintain a clean, sanitary and safe work environment, reception desk area, coffee/barista station and coat check / AV and IT closet
  • Perform Guest List duties and support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set
  • Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set
  • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess
  • Influence a fun and positive atmosphere by being approachable and professional as well as oversight of receptionist assign per shift. Delegate appropriate tasks to receptionists and ensure the task is completed
  • Event bookings for users when requested; meeting room bookings for users when requested
  • Fully trained in all operational software
  • Assist with food set-up for breakfast, lunch, events etc. as needed
  • Perform other duties as assigned by Management

Required Skills/Qualifications

  • Minimum of 2+ years' experience in a similar role.
  • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
  • Must have knowledge of or used similar software previously; OpenTable, Salesforce and basic AV/IT experience
  • Problem solving skills and bring conflict resolution to any anticipated or current matter
  • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
  • Strong communication skills and ability to understand and follow written and verbal instructions
  • Flexible schedule and ability to work nights, weekends and holiday's (as needed)

Physical Requirements

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry or lift at least 40 pounds.
  • Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full- Time Employees have sick day's + vacation days
  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Pay Range
$23—$23 USD