ZipRecruiter

Log In

2

Entry Level Service Desk Jobs in Connecticut (NOW HIRING)

Town of East Hartford

Police Officer

East Hartford, CT · On-site

$67K - $81K/yr

POSITION DEFINITION We are ONLY accepting applications for the position of Entry Level Police ... Provides public services such as information, traffic control, emergency assists and rescues, found ...

Town of East Hartford, CT

Police Officer

East Hartford, CT · On-site

$67K - $81K/yr

We are accepting applications for the position of Entry Level Police Officer. PLEASE APPLY VIA ... Provides public services such as information, traffic control, emergency assists and rescues, found ...

Deloitte

Junior Associate, Compliance HelpDesk

Hartford, CT · On-site

$18.75 - $25.25/hr

Are you passionate about providing outstanding customer service? Are you interested in gaining ... Then our ICN Compliance Help Desk (CHD) may be the right fit for you! Recruiting for this role ends ...

TEKsystems

IT Support Technician

Hartford, CT

$23 - $30/hr

... Customer service, Hardware, Wan, Help desk support, Help desk, Network infrastructure ... Entry Level Job Type & Location This is a Contract to Hire position based out of Hartford, CT. Pay ...

TEKsystems

IT Support Technician

Hartford, CT

$23 - $30/hr

... Customer service, Hardware, Wan, Help desk support, Help desk, Network infrastructure ... Require a valid driver's license Experience Level Entry Level Job Type & Location This is a ...

TEKsystems

It Support Technician

Norwalk, CT

$23 - $30/hr

... Customer service, Hardware, Wan, Help desk support, Help desk, Network infrastructure ... Entry Level Job Type & Location This is a Contract to Hire position based out of Norwalk, CT. Pay ...

TEKsystems

It Support Technician

Norwalk, CT

$23 - $30/hr

... Customer service, Hardware, Wan, Help desk support, Help desk, Network infrastructure ... Require a valid driver's license Experience Level Entry Level Job Type & Location This is a ...

New

Bausch Advanced Technologies

IT Technician

Clinton, CT · On-site

$22 - $25/hr

We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team ... Good communication and customer service skills * Ability to work independently and as part of a ...

TEKsystems

IT Technician

North Haven, CT

$18 - $20/hr

Candidates with home lab or hands-on technical experience * Entry-level IT Support, Help Desk ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

TEKsystems

IT Technician

North Haven, CT

$18 - $20/hr

Candidates with home lab or hands-on technical experience * Entry-level IT Support, Help Desk ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Tradewind Aviation

Accounts Payable Coordinator

Middlebury, CT · On-site

$20.25 - $26.25/hr

This is an entry level role. * Route all bills for appropriate approval based on company policies ... Ability to provide positive, team-oriented collaboration and customer service with all internal and ...

Tradewind

Accounts Payable Coordinator

Middlebury, CT · On-site

$20.25 - $26.25/hr

This is an entry level role. * Route all bills for appropriate approval based on company policies ... Ability to provide positive, team-oriented collaboration and customer service with all internal and ...

previous pagenext page

Showing results 21-40

All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Connecticut

Entry Level Service Desk information

See Connecticut salary details

$8

$19

$36

How much do entry level service desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level service desk in Connecticut is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Service Desk jobs in Connecticut?

The most popular types of Service Desk jobs in Connecticut are:

What cities in Connecticut are hiring for Entry Level Service Desk jobs?

Cities in Connecticut with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Police Officer

Town of East Hartford

East Hartford, CT • On-site

$67K - $81K/yr

Full-time

Re-posted 7 days ago

Job description

POSITION DEFINITION We are ONLY accepting applications for the position of Entry Level Police Officer. PLEASE APPLY VIA POLICEAPP.COM The East Hartford Police Department is on the lookout for a driven individual with strong problem-solving and communication skills, who values teamwork and is eager to engage in a close-knit community where community policing is paramount. East Hartford boasts a diverse population of approximately 50,000 within an urban/suburban setting

The Police Department is integral in maintaining the town as an excellent place to live, work, and nurture a family. We are accepting applications for the position of Entry Level Police Officer. PLEASE APPLY VIA POLICEAPP.COM Motivation, enthusiasm, and commitment to the community are mandatory

An application and additional information are available online at: http://PoliceApp.com/Easthartfordct In the Town of East Hartford, we don't merely accept diversity - we celebrate, support, and flourish because of it for the betterment of our employees, residents, and community partners. The Town of East Hartford takes pride in being an equal opportunity employer. ESSENTIAL JOB FUNCTIONS Patrols an assigned area on foot or in a cruiser

Continuously checks windows and doors of business establishments and of assigned private homes, investigates any suspicious conditions. Maintains continuous enforcement of motor vehicle laws, criminal statutes and local ordinances. Provides public services such as information, traffic control, emergency assists and rescues, found property, missing persons, and investigations.

Provides documentation of police services and investigations through written reports. Obtains and executes arrest and search warrants. Provides testimony before special hearings and courts.

Reports unsafe and hazardous conditions observed while on patrol. May be assigned to assist at the complaint desk and dispatch at Police Headquarters. KNOWLEDGE, SKILLS AND ABILITIES Good written and oral communicative skills.

Mathematical ability sufficient to compile accurate statistical reports. Exceptional ability to deal effectively and courteously with people. Can act quickly and calmly in emergencies, remember details and have keen powers of observation.

Ability to analyze and solve problems. JOB QUALIFICATIONS AND LICENSING Possession of a valid Connecticut Motor Vehicle Operator's License. To qualify you must be a U.S

Citizen, at least 21 years old, have a high school diploma or its equivalent, and be a non-smoker. Applicants must pass the CPCA written examination with a minimum score of 70%, must possess a current C.H.I.P. card and have a valid driver's license

We are accepting applications for the position of Entry Level Police Officer. PLEASE APPLY VIA POLICEAPP.COM.

Apply