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Entry Level Service Advisor Jobs in Connecticut (NOW HIRING)

Strategies for Wealth

Financial Advisor

Fairfield, CT · On-site

$100K/yr

... entry-level financial advisor to join our team. We prioritize a collaborative work culture and offer extensive training and mentorship to help new advisors succeed in the financial services industry.

Key Cars Auto Group

Hyundai Express Technician

Vernon, CT · On-site

$20 - $25/hr

Job Overview Key Hyundai of Manchester is seeking an entry level Automotive Service Technician to ... with service advisors Maintain a clean, safe, and organized work environment Stay current with ...

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Connecticut

Entry Level Service Advisor information

See Connecticut salary details

$11

$24

$43

How much do entry level service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level service advisor in Connecticut is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are the most commonly searched types of Service Advisor jobs in Connecticut? The most popular types of Service Advisor jobs in Connecticut are:
What are popular job titles related to Entry Level Service Advisor jobs in Connecticut? For Entry Level Service Advisor jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Connecticut look for? The top searched job categories for Entry Level Service Advisor jobs in Connecticut are:
What cities in Connecticut are hiring for Entry Level Service Advisor jobs? Cities in Connecticut with the most Entry Level Service Advisor job openings:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Entry Level/Oil Change Technician

Volkswagen Of Old Saybrook

Old Saybrook, CT • On-site

Full-time

Medical, Retirement

Re-posted 26 days ago

Job description

Here at Old Saybrook Volkswagen. We have a great opportunity for someone who enjoys working on vehicles, The apprentice program is that you are being paid while you learn. We will work with you and to have you complete your online Volkswagen schooling and once completed we can enroll you into the off site Fast track Volkswagen program. This is an amazing opportunity to get a career without the high expense of a trade school. we value our employees as the fuel that drives our business! We've been in business since 1927 and have grown steadily over the years. Our team has opportunities to get involved in the community, participate in annual events, and grow their careers. If you're looking for the next step in your career, look no further. Apply today! Please call me at 860-388-3400 press 0 and ask to have me paged or you can text or leave a message on my cell 860-861-8748 . Thank you Bill Rideout
What We Offer
  • Health insurance
  • 401(k) plans
  • Family-owned and operated
  • Opportunities for advancement

Responsibilities
  • Document and perform work as outlined on repair order following all dealership and factory standards
  • Drain oil from crankcase and refill with required amount of oil; replace oil and air filters
  • Inspect vehicle fluid levels and replace or replenish as necessary
  • Check tire pressure and add air if needed
  • Communicate with parts department to obtain needed parts
  • Keep shop area neat and clean
  • Maintain accountability for all dealership-owned tools and manuals
  • Operate all tools and equipment in a safe manner
  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed
  • Provide an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualifications
  • Eagerness to improve
  • Entry-level qualifications, including Diagnostic, Electrical and Engine Repair preferred
  • Strong physical dexterity for working with tools
  • Collaborates well with others in a team setting
  • Strong communication skills
  • Punctual and reliable
  • High school diploma or equivalent
  • Excellent customer service skills
  • Basic computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Willingness to learn new technology, repair and service procedures and specifications
  • Able to operate electronic diagnostic equipment
  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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